Customers` Favorites
Customers` Favorites
“Never visited The Sandwich Factory before…shame on me. A friend and I went out to lunch and he suggested them. He ordered the Factory Club (looked delicious) and I decided on the Romanucci's Tour of Italy. Granted…it’s a sandwich but these folks really serve up a good looking sub. The meats had flavor and the Capicola a nice bit of a kick. The veggies were all fresh and the kicker…the sub was toasted!!! The addition of their homemade sweet basil pesto (don’t skip on this) it one of the best sauces on an Italian sub I’ve had, you might want a bit on the side for dipping. They offer different sides with the sandwiches, go for the homemade potato chips! No pics of the chips...but the cheese sauce is for them. Great food and friendly service…may have been my first visit…but not my last!“
Customers` Favorites
“Classic Carol, Fruity Fran, and Olivia’s Old South are my go to chicken salads. So good!“
Customers` Favorites
“great sandwiches & potato soup“
Customers` Favorites
“Warm and friendly environment. Food is fresh -restaurant is clean. Just all around family friendly restaurant!“
Customers` Favorites
“Everyone was so Friendly and Helpful!!! It was clean…even the bathrooms! The food was Scrumptious!!! I will definitely go back…YUMMY!! YES…YES…YES!! Beverly Bollinger-Webster“
Customers` Favorites
“My wonderful and awesome loving husband Randall Upchurch and I love to eat here. It is a great place.“
Customers` Favorites
“The Rutherford County TN Historical Society visited Firehouse Subs today as part of our Firehouse day field trip. We had a wonderful time. Stephanie, the manager, donned us all with our own firemen hats and we had our photo taken in front of the mural. The sandwiches were very good and the community support was even better!“
Customers` Favorites
“Great food great atmosphere 💯“
Customers` Favorites
“Very friendly crew here! They were quick and kind, didn’t feel rushed or like they didn’t want me here. The store was easy to get into and was very clean, drinks and chips were stocked well. My sandwich was perfect and tasted clean and fresh. Thank you to this amazing crew!“
Customers` Favorites
“I had a really good experience at Subway. The service was fast and well-organized, and the staff were extremely friendly and polite. They took the time to listen carefully to my order and made sure everything was prepared exactly the way I wanted.
The quality of the food was excellent—fresh bread, crisp vegetables, and great overall taste. The place was clean and well-maintained, which made the experience even more pleasant. Overall, great service, great quality, and a welcoming atmosphere. I’ll definitely be coming back and would highly recommend this Subway to others.“
Customers` Favorites
“Outstanding customer service and they’re open til 2am“
Customers` Favorites
“I went to this location tonight 12/4/2025 for the first time in like a year because I saw the sign that's says Under new Management. I met the new owner and he was super nice even though I went in like 15 mins before they close. The place even the bathroom was super clean And the food was still really good nothing looked like it had been out all day and it was fresh like its suppose to be. If you haven't been back to this location because of the bad service you use to get. Now is the time to give them a chance with the new owner.“
Customers` Favorites
“Man, their pulled pork sandwich, which is a limited time offer, it’s my favorite… Yummy.“
Customers` Favorites
“The two women running this place today are top notch. Great sandwiches. Didn’t “over do” it like most do when you ask for something lol. As soon people cleared and we remained every table cleaned and floor clean. They were on it. Just needed to compliment a well kept subway! Great work.“
Customers` Favorites
“Jennifer and Trey literally allowed me to walk in at 9:59 and Jennifer warmed up the grill andTrey made my italian talking bout its 10:03 im getting fresh penn station…if the boss is reading this do something extremely nice for them because they did something nice for me !!!!! Trey and Jennifer rock“
Customers` Favorites
“Awesome staff will for sure be coming back“
“Great prices. I feel like I'm eating Sunday dinner at my grandmothers.“
Customers` Favorites
Customers` Favorites
“We had an amazing experience with this restaurant providing a pregame meal for our local high school team. They were incredibly accommodating, easy to work with, and made the entire process seamless.
The food was fantastic—everything was fresh, delicious, and a big hit with the players.
It truly means a lot to have a business that supports the local community so willingly and without hesitation. We will absolutely continue to recommend them for catering and their daily subs. You can’t beat that kind of service and quality!“
Customers` Favorites
“Amazing staff!! Very clean and friendly service! The food is AMAZING!!! Get the big kahuna!!“
Customers` Favorites
“My husband wanted me to relax and “hit the easy button” this year for Thanksgiving. So we bought the usual Ham and Smoked Turkey- but this year he wanted to add a few of the sides to our menu so we could try them.
The meat went over well with everyone, but the sides left a little to be desired. I understand it’s hard to have great flavor when you’re mass producing things- but the sides for Thanksgiving is one area you have to get right. And these fell short in our experience and opinion.
Also- my husband noticed that some of the sides were either at or close to the expiration date. That’s concerning because it makes me wonder: how old were the items that we picked up?
We’ll continue getting HBH ham and smoked turkey- but I don’t think we will be replacing our homemade sides with HBH sides next year. Nothing beats homemade sides, and that includes Sweet Potato casserole and Greens cooked to perfection.“
Customers` Favorites
“No bells or whistles. But the food and service were both spot-on. I ordered the Italian BMT with chips, cookie, and fountain drink. The place is kind of a dive. But I did not feel left wanting, and have no regrets. Very good sandwich. Very courteous service. I absolutely would go back.“
“Janette and Shelby we’re absolutely amazing! Words cannot express how much I truly enjoyed and appreciated their customer service. Their work ethic was out of this world. I’ve worked customer service at Vanderbilt for years and believe me when I tell you, these girls deserve recognition for their hard work and enthusiasm. I admire and respect them so much! They made both of my sandwiches beautifully for my mom and I. Really glad we came here. I’ll never forget them as long as I live. They had a major impact on me, because of their kindness and also how patient they were. It’s almost as if id known them my entire life. Wonderful!“
Customers` Favorites
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“I had placed an order through ezcater that never went through. I called Schlotzsky's directly and Andy, the owner, bent over backwards to help ensure a catering order for over 45 people was made in less than 12 hours. He was kind, courteous, and stayed on the phone with me for a long time to make sure everything was correct. The food turned out DELICIOUS. Ishan delivered the order, and he was so kind and made sure everything was set up perfectly! Not only is the food really good, but the service is 10/10! Thank you for making this my new go to caterer :)“