Customers` Favorites
Customers` Favorites
“Love it. Only it is 700 miles away!“
Customers` Favorites
“We visited on 1/11/25 while visiting family. The coffee machine was down so Jackie asked if there was anything else she could get us. Substituted a soft pretzel. Had ordered a medium unsweetened tea. Let them know it was wrong. Brought us back a large unsweetened tea. We were not upset that the order was wrong just brought it to their attention. Both times they corrected the issue graciously without us asking for anything. This is our opinion of great customer service. We appreciate your Castorville Sonic. Thank you for your great customer service. Hi five Jackie. You are amazing.“
Customers` Favorites
“This review isn’t just about the delicious and fresh food, it’s about the people who work here. I accidentally left my designer bag behind, with my entire wallet inside—credit cards, debit cards, cash, IDs, everything. I didn’t even realize it was missing until the next day. Thankfully, Kaida, who was working the lobby area found it and immediately turned it in to the area manager, Azurz, who locked it up for safe keeping. When I came back, everything was still there untouched. That kind of honesty is rare these days, and I’m beyond grateful. Golden Chick in Castroville, TX, you’ve not only earned my trust, you’ve earned a lifelong customer. Thank you for your integrity, kindness, and great food. I’ll never forget it!“
“bit disappointed. when I placed an order in the app, get here, only second person in drivethru told itll be a few minutes, waiting on the spicy chicken (my order was placed 10 minutes before) then, get a regular spicy chicken sandwich, not the one I ordered. I live 15m away. not worth the time to go back. but please teach your people to read the order“
Customers` Favorites
“Nothing! I will never eat there again! I cannot believe the staff and the condition of the restaurant. I would be embarrassed to say I owned that place!“
Customers` Favorites
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“Ms Elexa provided truly outstanding customer service during my visit. Her positive attitude and attentiveness made a significant difference to my experience. I was greeted warmly, and her cheerful demeanour lifted my spirits at a time when I was struggling. Ms Elexa’s commitment to excellent service reflects highly on her as an employee and on Dairy Queen as a company.“