3.9
Good
49 Reviews
4290 South Beltline Road, Balch Springs · 9.32 miles
Customers’ favorites
- Ice Cream Sundaes
- Cookie and Cream
- Hot Fudge
“I normally don’t like to leave bad reviews, but this has happened multiple times now—about three or four visits. Each time, I ask for one thing, and they give me something else instead. Then, when I correct the order, they end up charging me more, even though the mistake was on their end. For example, today I asked for a large corn in a cup, and instead they gave me a whole corn on the cob. I politely corrected it, and while they did give me the large cup, they charged me more—even though the original mistake wasn’t mine. I really don’t appreciate being charged extra for fixing something I didn’t mess up. I hope this can be improved, because I do enjoy the food. July 27 2025 Update: One of the owners came out to personally apologize for the inconvenience. He explained that they strive to provide good service and made things right, which I really appreciated. This place is one of my favorite spots when everything goes smoothly, and it’s clear the owner cares about customer service. I definitely recommend stopping by and trying their snacks—the food is great, and it’s good to see them working to bring the service up to par with the quality of the food.”