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“I have never been disappointed with their food, always fresh and hot going through the drive-through or purchasing inside. This time I say it’s on me but when you don’t use the coupon it should not accept the code if the free burger transaction is not taken.“
“This place could be cleaner. The bathroom was a hot mess, literally. The people are sulky. I stood in line while several people stood astound talking in Spanish and laughing, totally ignoring me. Then when another Hispanic came in, they immediately offered to take their order, again ignoring me like I wasn't there. Just rude!“
“I asked for extra pickles and they delivered. I truly felt like the king of the whoppers. I don’t know who was on staff tonight but they all deserve a 50 million dollar raise for customers service. THIS is how you show care and appreciation to your customers. I cried tears of joy, no other store has delivered.“
“I used to drive through for a Waka combo, it was 3 cars. We all have to wait for our foods to be cooked, which is a plus because that meant our food was fresh, the French fries were extra crispy hot. Salted just right. And that orange dream, sickle, slushy, creamy and delicious and refreshing. I was totally impressed with my order this day.“
“This location is hands down the best for serving FRESH WHOPPERS. You can see the smoke from the grill from outside. I drive from DeSoto to get my husband's burgers from here. He Loves burgers 🍔 and he's never disappointed here.“
“This is one of my best of my favorites burger kings of all time only because a friend of mines dad Is the manager here and he does a great job of training this staff which is young by the way to get their orders out quickly and most importantly correctly!!! The utmost respect to the manager Thank you thank you for the meals you provided Me I know you're good Person but I want you to know you're also a good dad And God bless you and your family“
“Food is good at this location, however they ALWAYS ask you to go park up front and wait (for quite awhile) for someone to bring your meal out to you. It is somewhat annoying that they never just bring your order directly to the drive up window 🫤🙄“
“The lady working the front was super sweet. It was nice to walk into a fast food restaurant and walk out with a smile because of the stellar service that I received. She didn’t treat me like a customer. She literally treated me as if I had known her my whole life and we were best friends.“
“I went through the drive-thru to get some food and the experience was awesome! Oscar was there to take my order.. then he took money at the first window. THEN he was at the last window and gave me my order! The man was hustling! I appreciated the great service.“
“Ive came up here at 725 E.lllinois Burger King more than several times a whole lot of yummy times when l went inside on that BLESSED Day youll employee Judith was in the front Judith took my order with Outstanding Customer Service lm back again today eating at Burger King my Grandbabies Love ❤ Burger King and again Judith is a Top Notch Employee lm African American and Judiyh is a BLESSED Hispanic and l could feel that Judith cared about me as a human being Judith made Awesome eye service to me and Judith payed attention to what l ordered with Awesome FAST Customer Service l didn't wait long for my food then and l didn't wait long again today 5/22/2026 Judith is Outstanding
Thanks a Million! for Judith at Burger King 725 E lllinois“
“Management Cavanas was awesome! I went in asked him one simple question and with that he out did himself and provided. Even got a gift which i really could have used. He didn't know i had a rough morning but he still went out his way. 10/10 recommend family friendly“
“4/5 stars. Great service from the cashier and an awesome Impossible Burger! However, the dining room, tables, and bathroom were pretty dirty this time. Fries weren't as good as usual either. I've seen it better, but I'll still be back when in Oak Cliff.“
“The ladies that work the early morning shifts are awesome. Whoever was working lunch needs to practice active listening skills, or get a better headset. I don't understand why I have to keep repeating myself at the drive thru. Do better.
I've worked at fast food with me and a cook running everything. I know how clear the headsets are. I should not have to repeat myself if you are actively listening. But then again she may have been distracted by the person that walked up to the drive thru window.“
“WHO EVER IS THE MANAGEMENT HERE GOD BLESS YOU!!!! Hector and the team here especially the older white guy they are just soooo sweeet! And professional!!! You seriously wouldn’t want to have anybody else here!! I mean the truly work off the have it your way motto!!! The remade my order and listennnn to me!!! They care about the people they service!!! And that is so rare in this industry!!! Hector thank you!!!“
“Was assisted by the Manager Karla and had the best experience in such a long time. She was sweet and funny and even though i had to wait a bit longer she made it seem like i was welcome and time flew by. Food was great and customer care was 10/10.“
“I've been here multiple times with never any problems with the food. It's generic fast food. I have used the app to order and food is ready upon arrival. There is never a line. However this past weekend we went by for icecream and there was very little in the cups (see pictures) which is the reason for the 4 stars.“
“Thank GOD fir our cashier Zariha! She was truly a breath of fresh air. Excellent Customer Service 😁 Food was fresh & yummy 😋 On the other hand the manager seemed to b a bit rude. While they were passing each other the manager(wrk'n the drive-thru) bumped Zariha w/o saying excuse me🤷🏾♀️ Just rude!“
“I went here at 10:46pm on a friday night. I walked was greet with the smell of fresh fries. The worker named Ashley was very accommodating to us and greeted us. she even apologized for our wait. We got our food piping hot and I even got my crown. 6/5 stars i had a good experience idk abt yall.“
“Some time ago I left a negative review about my experience at this Burger King location because of an issue I had with the manager at the time. I felt the service I received wasn’t the best, and I shared my experience because I believe customer feedback can help improve service.
However, I think it’s only fair to update my review. In the last two or three visits I’ve made to this location, the experience has been very different. The manager has shown a much more professional attitude and the level of customer service has clearly improved.
Something I truly appreciate is that, even though he knows I was the one who wrote the previous review, he has always treated me with respect, kindness, and professionalism. That says a lot about his character and his commitment to improving the service.
For that reason, I want to recognize that change and update my opinion. My recent experiences have been positive, and I believe that when someone makes a real effort to improve, it’s only fair to acknowledge it.“
“As a paying customer I felt like I need to express a problem that I had but I didn't go back it was on my mind today. This what happened I went into the drive-thru to get the Wednesday special I specify and tell them how I need the burger fix and I repeatedly at least two times so I pulled up and paid for the food but I trusted that they wouldn't put cheese on the burger. Sometimes people are allergic two different dairy products and my husband was looking forward on eating for lunch. But that didn't work out the order was incorrect. I learned my lesson. Thank God he didn't eat the burger. We didn't go back. Dissatisfied customer you lose money. You cannot trust what people say specially in the Drive-Thru......“
“I recently came to this burger king to try it out. I havent had a whopper since I was a kid. The chicken sandwich is like McDonald's chicken sandwich but better tasting and bigger. Their mini bacon cheese whoppers remind me of Wendy's tiny bacon cheeseburgers but tasted better. The food was fresh and my fries were hot. My little one enjoys the playground as well. This was enjoyable enough for me to make a review.“
“This place is never that busy ! JUST ORDER YOUR BURGER EXTRA WELL DONE ITLL COME OUT HOT FRESH with THAT NICE BROWN WOOD FLAME TINT JUST LIKE THE PICTURE! Other wise they’ll just give you a pale meat patty off the water boiling rack that’s been sitting“
“Before coming here just know its a truck stop BK. You will be paying higher prices. But everytime I come here they never got my order wrong (unlike other places). There may be a long wait but remember...its inside a truck stop. Sometimes I get in and out under 15 mins otherwise it feels like forever.“
“every time i’ve come to this location it’s been great drive thru service. very friendly. i came here the other night at around 11pm after a long road trip & the lady at the drive thru was very sweet & the food was honestly great. i always get the chicken sandwich & this time i tried the new honey mustard crispy wrap they have— needless to say they are better than mcdonald’s snack wraps as far as quality, & for the same price. this isn’t the closest location to me but i will go out of my way to return here.“