Pizza Hut in Dallas

“I placed a pickup order and, just as I was walking out the door, I accidentally dropped my pizza. It was already a long day, and that just made it worse 😭🤦‍♀️. Thankfully, Meryame and Claudia were incredibly kind—they remade my pizza, gave me great service, and even offered me a coupon for my next visit. Their kindness really turned my day around. I’ll definitely be coming back to this location—thank you again!“

“Today I was assaulted on a DART bus by random stranger. That assault delayed the bus route for the entire afternoon and evening. So understandably I've had one of the worst days of my life. Sometimes all you need is that one person to do something small to make your day better. Today for me that one person was Eric. After a very long day, an ambulance ride, an ER visit, and then getting on the wrong bus and being delayed I went to pick up my food 40 minutes late. Eric not only made my order despite the fact that it didn't come through the system correctly. He also made sure that it was ready when I arrived with no mistakes. If I could give Eric an extra star for service I definitely would!! ⭐⭐⭐⭐⭐⭐ Thank you Eric!“

“I want to share my experience with this Pizza Hut location. This time, I ordered a Supreme pizza and a pepperoni pizza. In previous occasions, the pizza hadn’t impressed me too much, even though it was good. But today, the pizza I got was simply perfect: it looked amazing, tasted delicious, the ingredients were fresh, and the crust was soft and crispy.
What really surprised me is that the pizza looked just as good, or even better, than the pictures on the menu. Often, as customers, we get disappointed when our order doesn’t look like the advertised photos, but with this location, I was completely impressed and pleasantly surprised.
I hope that if the manager reads this review, they won’t hesitate to give these employees a raise, because it’s essential to keep this team and ensure they stay at this location. Ten out of ten! Thank you so much for the excellent service.“

“The best pizza hut I've ever been to. Although it was just a take out order but I felt the kindness. I wish I could remember the names of the 2 people working. I'm definitely going back to THIS exact pizza hut for all future orders.“

“So I ordered from the wrong one but in my defense i asked the guy 4 times if he was at forest and marsh and all he could say was yes - Forrest. So all good but the actual Forest and Marsh was super friendly. Got me the other pizza huts phone number and offered me just do my pizza there.

Well I called the other place and they were again rude and not really listening. I tried to tell the guy I had an order already in but all he wanted to tell me was that they were closed.

So I went back in and told the man I was ordering there and He had already gotten started on it. Super nice and made my pies just as requested.

Now than I did not eat there as no place to eat but the store needs a solid deep clean all over. I know y’all been there forever but it is major Time to pull all stuff out and clean everything! ESPECIALLY up front as that is where your customers are judging you for anyways. Just my two cents!“

“Omg!!! Everything was just right the Triple something thingy im sorry. The temperature was perfect the taste of the pizza not over baked just right. Hell if I didn't know any better but, I do I would have thought it came right out of my oven. Everything was done neatly. Sorry no photos I was so hungry 😩 . I had to call the mgr to let them know I appreciate their services.“

“Placed order online, was ready right when I walked in the door.
I'd probably have the employees a little further down the way, having a smoke, so the air doesn't get right in your face, but everything else was good as always.“

“My pizza was really cold when we got it. I had to put in my oven to heat it back up. I understand delivering pizza takes time it took around the time they said it would. But it was still really cold. The delivery driver was a great guy with a good personality. I work in food industry so I get being busy but yeah just warm pizza it tasted worst than lil Ceasars ? and I live pizza hut <3“

“Today Pizza Hut made me proud. The young lady was really nice. They appeared to need some help but all in all I was very happy with my pizza. I think the young lady’s name is Kiyah and she was very nice and made my pizza exactly like I asked but y’all do need to hire some people at this location which is on Ferguson and Gus Thomas.“

“They have always taken care of me and made right any wrongs. I messed up my own order and they still gave me a free pizza even though I tried to make them let me pay for it so I bought a dessert so I could leave them a big tip. Customer Service is alive and well here and I appreciate the staff. they are very friendly and work hard to make their customers happy.“

“My Husband and I would love to give a shout out to Mr. Terry, he came to deliver our food being an elderly man, I approached him to get the food he told me that’s ok. Mr. Terry had said he had already fell once not looking to fall again. I had tears in my eyes once I came in my home. To be afraid to travel due to the roads looking at Mr. Terry an elderly man making sure we had food was magnificent. I left him a tip but I did something better I prayed for Jesus to cover him as well. Be kind and stay humble to one another. You never know who Jesus picks to be your angel🦋“

“Pizza is always fresh and yummy. I enjoy being assisted by Eldridge. He is always very kind and an absolute pleasure to see each time I visit this location. The Hut should consider themselves lucky to have a high quality individual like Eldridge as a manager and the face of this location.“

“I just wanted to leave a review to recognize an amazing employee at the Hillcrest location. Never have I felt as welcomed in an establishment than I did thanks to Nora's hospitality. I will return solely because she gave me such an amazing experience. She was both kind and friendly as well as extremely helpful to me. Appreciate you so much!!“

“YO PIZZA HUT❤️❤️❤️❤️❤️. Wanna give a Shout Out to yours. You have Now steered me away from Mediocre and Tastless Pizza w very questionable amount of topping(very small). Tast was DELICIOUS 😋🤤🍕. Toppings were GENEROUS 💓💓💓💓💓💓. THANK YOU PIZZA HUT❤️🙏🖖🍕
Pizza Hut 100
Dominos 0
Little Caesars 50
Papa Johnes negative 10. Reason is th dough on Pizzas are NEVER FULLY COOKED“

“This location accidentally sent my delivery order to the wrong house, and when i called the store to ask about the status of the order they realized they made a mistake and made it right by quickly remaking my order with apromt delivery to my home. Thank you guys!“

“Luis, manager and Jose, today, though there are many other top notch staff members, are the very best PH has to offer. My orders are always on time, usually less then 15 minutes, and that has been Super Supreme Pan crust. My orders are hot, fresh, way more toppings generous than other chains, and so well received, by the most professional staff, I’ve come across! This location is my favorite since I lived in LA. Push up Luis, Jose and 6039 Forest Pizza Hut and thank you“

“This Pizza Hut on is consistently excellent! My favorite handtossed pizza was hot, fresh, and ready exactly on time. The staff was very efficient and made the ordering process super fast. They really nailed the classic Pizza Hut quality here. Definitely recommend this location for a perfect pizza night!“

“My mom doesn’t have a Google so she wanted me to write this review about aaron that works there. “ i order from this location atleast 2 times a week because of Aaron & his team. He is always making sure my order comes out complete and correct. Never had a problem here, thanks Aaron. ““

“Okay, so I’m pregnant and it’s been so hard to eat anything. I’ve been crazing pizza so I came to Pizza Hut, I was super excited and thrilled to get some food in me. When I opened the box I was so sad because there’s barely any jalapeños and a decent amount of pepperonis. Not the worst, just not the best :(“

“I’ve been coming here for years without any issues. I must say, Pizzahut has saved my pasta. Initially, I wasn’t going to buy the small chili and parmesan shakers, but during my last visit, I picked up about 10 pizzas and also 10 shakers(I was hosting a party) Anyway, I was preparing my dish and realized I didn’t have any parmesan cheese. Then I remembered I had some from my last visit, which really saved the day I love Pizza Hut.“

“they got pretty good pizza and service, but i have a swollen nerve under a gold crown that has swollen again. it hurt too much to chew but doctors and dentist now days don't care how much anybody suffers if the consumer cannot afford to pay them. Better learn to tolerate pain. It only sucks worse when you get older!! Pizza is in the fridge. ENJOY!“

“Freaking good breadsticks and wings I had ordered a lot for my family and we tore that food up I ain’t lying shoot that’s the best damn wings I ever had and ole dude was running everything himself I asked y and he said someone didn’t show and one was late I gave him a tip whatever yall do DO NOT EVER FIRE HIM HIS NAME WAS BRAD AND HE WENT ABOVE AND BEYOND FOR MY ORDER AND IM TELLING YOU NOW IF YALL FIRE HIM ILL GET IT SHUT DOWN CAUSE AINT NO WAY HE DOING ALL THIS AND YALL AINT GAVE THIS MAN A RAISE YET ILL COME PERSONALLY TO PUT HIM ON OUR TEAM SHOOT HE BE BETTER OVER HERE SELLING PHONES LOL so who I gotta talk to so he can move this way because yall have to treat yall employees way better ma their not freaking robots dude they can’t work daily so please whoever is this guys boss give him some satisfaction and appreciation and as for the higher higher ups try firing him I’ll scoop him up y’all’s loss lol“

“I'm sure everyone has had a horrible experience at a pizza delivery restaurant but I can tell you that if you're in this area you've found a gem! The customer service from their employees is on point and 5 stars! Andi the manager goes above and beyond to take care of you and every time I call the team is kind, considerate, and friendly over the phone and well, it just feels nice in these modern days! Oh, and not to mention food! I'm a big time pizza guy and not to say other Pizza Huts aren't ok but this particular location never fails to literally make some of the best pizzas, pastas, and desserts I've ever had sincerely! The ingredients are always fresh the pies are always hot and they always pay close attention to detail! Keep it up and I'll keep ordering from y'all! Thanks again team!“

“On 3/21/25 around 9 o’clock that evening I ordered my pizzas and picked it up and was greeted by two nice ladies. They both provided great customer service!! I never been to this location before but I had great experience. My order was fresh and tasteful. I will be back!“

“I've been going to this Pizza Hut for the past 4 years. I love it! 😁 Every now and then a mistake may happen- a driver left with my pick up order once, or one afternoon my order didn't even make it to them. They eventually got it, but they had a hard time doing it. The mistakes have been rare though. They offer great customer service, they're friendly, and the food is awesome! Thanks y'all!!“

“So, it takes a lot for me to leave a 5 STAR review and a comment and Nyiesha is the reason I am leaving the highest review possible :) she was amazingly kind, and professional and went above and beyond! She provided the best customer service I have ever experienced and I’m not just referring to a restaurant but in any CS environment ever! To whomever her superiors are, Pizza Hut has earned a customer for LIFE and it’s due to this amazing young lady Nyiesha :) give this young lady a raise or promotion or both! I’d give 10 STARS if I could!“