“The staff was very nice, they got my order correct and got it to me quickly. The restaurant was clean and I was very happy. In today's fast food industry I believe wendy's gives you the best value for your dollar . Their food is much better quality than mcdonald's or burger king , and when you compare it wanta burger they are priced better,“
“First and foremost, James ( Manager) was such a delight! He took my order in the drive thru and was very kind and professional! When I pulled up to the window to pay he was very well put together along with having such grace and politeness. I wanted to reach out so he can be recognized, it’s nice to see that the fast food industry still has it together.“
“Shoutout to the ladies that worked the 4:35pm mid-shift today on 10/13/2025! You are so welcoming, amazing and kind! Thank you for your great and speedy service! Will be returning to and highly recommending this location-(Oakmont Blvd) from now on! 😁“
“Customer service was phenomenal, can't remember the young lady's name just remember started the letter C ( I misplaced my receipt) 😊she went over and Beyond to make me and my grandchildren happy with my order which was very confusing she kept a smile she's a great customer service front end person she knows who she is we were in the restaurant on Thursday November 6th around noon.“
“While the restaurant is known for its fresh, never frozen beef patties and classic offerings like the Baconator and Frosty, some customers have reported inconsistencies in food quality and service. The burgers and fries are generally good, but occasionally, the food can be lukewarm or not up to the expected standard. The atmosphere is typical of a fast-food chain, with a casual, no-frills setting. The service is generally fast, but during busy hours, there can be some delays. Wendy's is a reliable choice for a quick, affordable meal, but it might not always provide the consistency you're looking for in terms of taste and service.“
“Since my first wife worked at the first Wendy's in Jacksonville NC back in 1974-75, Wendy's was always known for it's fresh no frozen beef with a dab of seasoning on a flat top grill..
Fast forward to today April day 13th 2026. Ordered two junior Bacon burgers and one Junior fry. It was almost $16 for all this haha. But what gets me is I was charged $2 for the junior fries went on the menu it shows it being $1.49. I raised a little ruckus with the counterclerk and tour it's not my fault that you put haven't changed the price on the menu. You people ought to be made aware that you better check your receipts and make sure you're being charged what you see on the menu Wendy's maybe making money by not doing this and that's called theft!“
“Me and my husband got dinner here and we had the best experience even though it was 11 at night. Davoncia who served us gave us the best service, she is very kind and fast. She served us with exceptional customer service. We will definitely come back.“
“Ran through the drive through and the guy working the window barely said “thank you” as he handed us the bag & drink. I completely forgot that my husband ordered a frosty and started driving off. Out of the corner of my eye I saw someone running out the main door holding up a cup- so shout out to the girl named Key for going above and beyond to make sure we got our whole order. You don’t see that kind of customer service much anymore“
“Received amazing customer service since i walked in the door. I try to not eat fast food too much but my son wanted chicken nuggets. Miss Nola and Miss Brandi was very professional and gave me 5star service. Food came out hot and fast and my son enjoyed every bite
Kid-friendliness: They were friendly with my 7 year old. He calls them his friends“
“After dealing with the crappy service at the Sycamore location. The entire staff came shining through here. Trinity, a cashier, helped me get my order and get extra sauces and also talk to the Manger to discuss my complaints about the HORRIBLE service at the Sycamore location that left me with no food and no refund. No help and no names as the manager on duty refused to give me any info or any help. Also tried to make me self service an online order after trying to hand me watered down drinks. I will go out of my way to go to this location now as the Sycamore isn't wort it“
“I had a pretty pleasant experience at this Wendy’s today. First time trying their breakfast. I ordered the breakfast baconator combo. Def worth it. Customer service was stellar and the gentleman that helped me was patient and answered all my questions. I’d definitely try Wendy’s breakfast again.“
“I stop at Wendy's drive-thru to grab items before I go to work for my overnight shift; which is a couple of blocks down the street. If I get there at least 15 minutes early, they usually have my order ready and I can still make it to work on time and the food is fresh. I'll stop at Wendy's before a where else.“