Starbucks in Frisco

“Absolutely the best customer service and quality! Sophia and Emmanuel are the best baristas! Always kind and quick in their work and they remember their customers! 10/10 highly recommend this starbucks, its run by good people and youll get your drink in a timely manner. - Bing“

“New review: I must say, on a Saturday morning with the drive through starting to do the usual wrap around and of course the bustle inside, all while the mobile app is down (due to Microsoft outage, which is currently still affecting not just some Starbucks locations but other businesses as well SCOTT!!!) A cheerful barista responded to a slightly pompous Scott took it upon himself to be the IT guy and with a "special Scott tone" and hearing the barista's calmness, knowledge, and respectful tone was AMAZING! She handled it very well and as I am sure Scott shall make his intelligence known somehow, I think it needs to be recognized how well someone did at handling a waste of time remark, move on Scott and speak to people face to face more it may help you more than you don't know.

Us Texans do not do cold well unless we want Starbucks!!
I must say they were amazingly, wonderfully, accommodating even while they risked getting home safely. So kind and I hope the technology can shut down so they can not have to drive when this refreezes.“

“I’ve never had a problem with this Starbucks other than today. They were closed with a paper sign on the door and the staff all sitting outside. I don’t blame anyone working there for it but I wish they’d have updated the open/closed status on Google Maps or even the Starbucks app. All it said was “unavailable for order ahead” which doesn’t really convey that the store is closed.“

“This Starbucks has THE BEST COFFEE EVER !!! I highly recommend this location . The baristas here are amazing and the service is outstanding . Will be returning whenever I shop with Macy’s ! Not to mention , ITS INSIDE A MACYS , how crazy is that ??“

“Starbucks wastes SOOO much on constant remodeling, which is far from being "green" or good to the earth.

Where's Greta Thurnberg now? Think of the landfills full of Starbucks construction debris and demolished cou enters and furnishings. This location has trashed the condiment counter, chairs, tables, and the whole service counter then installed a brand new custom built one with a virtual wind tunnel.

I'm still no fan of anyone at a counter asking for a tip BEFORE the service has been performed. What's the motivation to excel when they already have your money? The world is already nauseated at Americans' excessive tipping, which became out of control after covid.

They are clearly making enough money on their products to do unnecessary remodeling and filling the landfills, so if you can't pay your team's salaries, don't hit me up for a tip on a $6 cup of coffee.

I'll tip servers that actually hone the skill of service.

Update: in response to the "canned" superficial response.... your CEO and upper echelon of management don't care as long as they reel in their 6 and 7 figure incomes. There's no way such brilliant minds don't know common sense of wastefulness and entitled attitude towards tips (panhandling) and need or want my input. They don't care. They are just hoping no one calls them on it.“

“My daughter and I stopped by today after 2 soccer games. I ordered a Pistachio cold brew (and a few other items) and I have to say, it’s one of the best ones I’ve ever had!!! Not only the flavor was perfect but the lovely barista was outstanding!! I will make sure I will stop by here again. Top notch service!!!“

“The lady who worked the drive through today at around 440pm was such a pleasure to deal with. She was polite and friendly. She had two French braids I didnt catch her name but she really gave me a great experience. Definitely reward her with something. Good employees are valuable and she's one of them.“

“I had the pleasure of being served by Anna at Starbucks for over a year now , and I must say, her service was nothing short of outstanding. From the moment I walked in, her warm and genuine smile created an inviting atmosphere that immediately brightened my day. Anna’s attention to detail was impressive—she not only remembered my usual order but also took the time to suggest a new drink I ended up loving. Her efficiency and professionalism were evident, as she managed a bustling line with grace and precision. It’s clear that Anna takes great pride in her work and genuinely cares about her customers. Her positive attitude and exceptional service make her an invaluable asset to the Starbucks team. Thank you, Anna, for making my visit so memorable!

P.S Anna should get a raise or a promotion“

“A good experience at this location inside the Target. No line to order and a quick order purchase process when using the app. A little disappointed the drink we ordered was not complete due to a shortage of a specific ingredient. The barista handled this issue in the beginning and set the expectation clearly. Excellent job!! Thank you“

“I’m tellin ya, this is the best Starbucks in the country. Every single employee is friendly and I swear they make drinks faster than any other Starby’s. When I do a mobile order, I place it when I turn into the parking lot and it’s ready when I walk in the door. And my orders are complicated! ?Best. I think I spoke to the manager the other day and I wish I’d said something but I’ll leave this review instead.“

“Loved my experiences at this location. Great job making my coffee. Very fast on the days I've visited.

There is an older lady who works here who is absolutely incredible. Her customer service skills are flawless and genuine. Love this location because of her!“

“The drinks were good, except for the Mocha Cookie Crumble Frappuccino, which was mostly foam, making it difficult for my daughter to drink through a straw. The place was crowded at the time, and we could hardly find seating to enjoy our drinks as a family. In the future, we have decided it would be better to visit another Starbucks location before going to Stonebriar Mall.“

“One of my favorite Barista’s makes my visit always splendid. All of the girls are amazing and always greet me with a smile and kind words. They know my order by heart and always make small conversations while making my favorite drink. This location is not close to my home ( I live in Dallas ) but I always look forward to coming out of my way just to see y’all.Thank you so much!“

“Tall, dark, sweet and hot - I felt like I needed to devour and savour every drop...And the coffee is good, too!Next time ur in the mood for a tall cup of handsome, do urself a favor check out Devin, the barista. Even with the face mask, his eyes are amazing.Had me wishing I was single and 10 yrs younger. He was also really funny and made good coffee - Starbucks should give Devin a raise... He works hard running thru my head! Also, if y'all ever decide to do a Starbucks sexy calendar, he should be Mr. December.. He would keep you warm all thru the nite im sure! Xoxo“

“I really want to take this time to highlight the staff. Everyone here is nice and helpful and willing and ready to fit your needs what ever they may be. I had to finish up some last minute work after getting off at my second job. I stopped by and asked for a cup of Ice. To my surprise, CiCi was willing and ready to serve just that. Not only was she willing to serve it to me, she asked if I wanted water, or just the ice. I got just the ice and cooled down, and after I asked her if there were any non-coffee items that they have. She not only gave me the items that were available but also gave me her personal recommendations based on some of the things that I liked. It was refreshing to be treated with much care and respect as a guest, and it meant a lot to me. I got her personal Strawberry Creme recommendation, and it was delicious I will definitely be coming back after such a great experience. : )“

“mark is amazing and deserves the biggest raise in the world! i went through the drive through and it was very busy and he still took time out of his day to ask about my marine shirt and we talked about our family members service for about a minute. truly one of the best experiences i’ve had at this location! thank you mark!“

“Love this Starbucks location! My go to after a long day of teaching! Friendly faces always lift my spirits, especially Anya, who I have known for several years now! She is the absolute sweetest and always greets you by name and truly cares about making conversation with you!!!! The best!“

“This location is located is inside the Kroger behind the neighborhood where we live so we do frequent it,they produce fantastic coffee and my wife is good friends with the lady who makes coffee there sometimes there's a line but it always goes pretty quickly. If you're looking for someone to make a fantastic cup of coffee for you ask for tita.“

“This particular Starbucks is drive through or walk up only and it is surprisingly very fast even when the line is long! It’s my go to because it’s on the way to work but also because I know they won’t add too much time to my commute.This particular time I went unfortunately, even though I took a couple sips, the drink wasn’t actually full and there was a lot of Matcha that was not blended or stirred in. So they do make mistakes as expected but overall they’re good.“

“I love coming to this location.
I enjoy my order of black coffee with a side of egg white and spinach wrap. If I'm feeling indulgent, I order the coffee cake to go along with my coffee.
The wait is not too bad, considering they also have a drive through option.
The staff is very friendly and always smiling. Today, the sweet lady who handed me my order asked if I would like a stopper for my coffee cup so the it doesn't spill. It might not be a big thing, but we all know the mess coffee can make when it spills while we are driving. I had no idea starbucks has something like that. Such a small gesture, but her preemptiveness made my drive easy. Thank you!
There is seating available inside and outside.
There is plenty of free parking if you choose to dine in.“