“The gentleman with the red long hair at the counter was wonderful. He greeted us as soon as we walked in the door and was so nice when he took our order. Even when our drink order was up he asked if we needed anything else and was genuinely sincere. Just wanted him to be recognized for his excellent customer service. As always, the coffee was great! We will definitely be back to this location.“
“Paula and Kayla were great! Customer service for the win for a late night of studying. Caring, supportive, and went the extra mile with another cup of coffee. I asked for a to-go cup for my cold cup and they gave me a fresh cup of coffee. They noticed mine had been sitting for a couple hours while I sipped and worked. The moment I walked in and Paula took my order, and helped me pick the caffeine I needed, until I was headed out was great. Kayla’s kindness and laughter paired with Paula’s care for me not getting diabetes from too much sugar lol as Kayla got my fresh cup gave me just what I needed in a “3rd place”. Made it a great night!“
“It’s so much I could say about this particular Starbucks I love everything about it and they treat me like family. The only way I’ll go to another Starbucks is That I’m out of town. But overall, the Starbucks on Arkansas Lane in Grand Prairie they rock. The staff is phenomenal and I can give a shout out to every individual Megan, Bella, Mason, and Daniel. They know me by name. I absolutely love this Starbucks.“
“Honestly, I left pretty upset. I ordered one large coffee and three small ones, and all four came with barely any coffee inside. How is it possible that not even the large one was filled properly? You pay for a specific size expecting to get what you paid for—not cups that are half empty.
It really feels like they’re charging full price but serving half the product. Very disappointing experience. Hopefully they get it together, because like this, it really makes you not want to come back.“
“Young people were on top of their game! It was towards the end of the day and that was my 1st cup of coffee it was on point- they knew I would need 4 sugars instead of their normal 3 to make my Americano sweet.
Parking: Target lot, plenty
Wheelchair accessibility: Yes.“
“I ordered 4 customized drinks, the wait wasn’t that long we had a worker Wayne serve us, he was so nice, and even put plastic covers in our drinks. He’s very thoughtful and nice. Most Starbucks workers don’t have the attitude that he has but he greeted us, and was very polite. We really appreciate his time, work and effort to get these drinks out and ready for us.“
“I had an issue with my drink and went back inside. Liberty stepped in and completely turned my visit around — she was kind, professional, and made my drink absolutely delicious. You can tell she knows what she’s doing. Starbucks needs more employees like her!“
“I get the same drink everywhere I go in order to compare coffee places... This Starbucks knocked it out of the park! Even amongst Starbucks, they don't all make my drink correctly - but being the first time I was here, they got it exactly how I wanted! The atmosphere was great. There is plenty of room to sit at a table with friends and visit.“