“The workers are doing the best and always feel welcomed whenever I get my order. Maybe you should clarify if you're going to do a filming instead having a camera peeking out, not every starbucks is going to act the one you usually go to. Anyway people be normal to service workers ty 🩷🩷“
“Thank you to Raquel, Zack and Tyler for going above and beyond to get my drink right. They were so slammed and busy and short staffed, yet when I needed additional help they did it with a calm energy and smiles and prompt customer service. The Dubai matcha with 3 blonde shots of espresso was super fantastic when said and done. Thanks to all 3 of you for shining at your jobs.“
“Cassandra was absolutely amazing! Incredibly sweet and considerate regarding my order. She ensured everything was correct and went the extra mile to fulfill my requests. I didn't have any cash or I would have tipped her 20 bucks, no electric tips are set up either. She gave me excellent customer service and was so pleasant, this girl deserves a raise! 💕“
“Tre in the Drive-thru just gave me the most amazing customer service I’ve had in a while. As I was taking the last few sips of my Caramel Ribbon Crunch Frappuccino, extra caramel, extra crunch with no whipped cream I noticed they or he wrote “You’re Fantastic! :)” How awesome was that?!?! It made my day. Thanks to the entire morning crew today!“
“The Management Team She is amazing. I love this location particularly because of her and the team. They’re always nice and friendly. I love the location it’s down the street from my home and the area always have unique business professionals frequently working inside the location.“
“This location nails it every time. I just moved 3 mins from another Starbucks and it has been a nightmare and as a former partner that is frustrating. I will keep driving out of my way for THIS location when I need Starbucks bc they are obviously on top of it.“
“Thank Mrs. Shy and Miss Tiana at Starbucks in Tom Thumb today wonderful customer service today. My pistachio latte was perfect and the baby really enjoyed his new friend Mrs. Shy!!! Thank you for your beautiful smile, friendliness and kindness.“
“Where do I start? This place is really great! I mean, you gotta give props to the staff because THEY KNOW WHAT THEY ARE DOING. They even recognize my order when I say "The Usual", which is a Mocha Cookie Crumble, which really makes the ordering quicker. The drinks get done in only around a minute as well! The staff is good, and if you had problems with the staff, please be nice to them and go there more than one time before giving an absolute review. And don't get me started with red cup day, which is a free cup, which I still keep to this day! The only downside is that when they are gone, they do take a long to get back, but the pros OVERWHELM the cons! You gotta try their stuff, and I truly recommend the Mocha Cookie Crumble!“
“I love these guys! Every weekend i arrive to get shopping done and when I am finished I get coffee from this place, Shelly always knows what I want and even knows what my daughter wants. Great people, and I love the conversation. The drinks are aways on point. Great staff, and they make you feel like family and friends. Thank you and see you all next week!!“
“This location is always amazing!!! I have ordered from many different locations and always seem to get the same drink in multiple ways. This location has never failed to make my drink PERFECT! No matter what day I go, or who makes my drink, its always consistently amazing. The staff are super friendly and the drive thru is as quick as can be. I would give it more stars if I could!“
“My husband and I stopped by this Starbucks on our morning walk.. and now we go as often as we can, thanks to Alexis! She is the true definition of a gem!! She is SOOO friendly, so sweet and happy to share a suggestion. When she’s off or busy, Ashton and Nikki are always so happy to help us as well! They are all so welcoming. The drinks are always made perfectly! And it’s really just a great start to our day.
Seriously to have people like them representing your business, I could only be so lucky!?
Kid-friendliness: They have no caffeinated drinks and super friendly employees!
Wheelchair accessibility: Low counters and plenty of room to allow ease using a wheelchair“
“Love there drinks - fraps. Hate the restroom policy we're your not allowed to use it unless you buy something. Nor can u hang there or even just get water. They do not give out water unless you buy something. But the staff are amazing thats why I give 5 stars and the food is decent. Atmosphere sucks because of the new policy“
“Stopped by this Starbucks on South Cooper and had a great experience. The store was clean, organized, and had a welcoming atmosphere from the moment I walked in. The seating area and counter were well-maintained, and everything looked stocked and ready despite being a busy location.
The staff was friendly, efficient, and kept the line moving without making customers feel rushed. My coffee was prepared exactly as ordered and tasted great. It’s clear the team here takes pride in both the quality of the drinks and the customer experience.
One thing that stood out was how bright and inviting the store felt. Whether you’re stopping in for a quick coffee, grabbing breakfast, or looking for a place to sit and work for a bit, this location checks all the boxes.
I’ve visited a lot of Starbucks locations over the years, and this one is definitely among the better-run stores. Great coffee, friendly service, clean environment, and a consistently cool coffee vibes.
5 stars. I’ll definitely stop by again when I’m in Arlington.“
“I came here and ordered a grande iced Chai and the new horchata frappe. They were amazing and we want to say Lauren was so sweet as soon as I arrived and when I left. She has a kind spirit despite the busyness of the afternoon. It was clean and plenty people were enjoying studying or working here.“
“I like both UTA Starbucks locations, but this one is my favorite. I like that it looks more like a full Starbucks and the staff here are nice.The negative reviewers should remember that most of the employees here are students going through the stresses of classes and working just like everyone else. I've never experienced bad customer service here. If something is wrong with my drink I'll explain what I wanted and they're great with fixing it or remaking my drink.“
“I frequent this location a lot! The staff is always so pleasant to me. I appreciate how the morning crew goes out of its way to greet me and make me feel special. Sure, I can buy coffee anywhere, but being around people who treat yoy like family is different.“
“I tried the new energy Refresher strawberry mango , it was tasty, sweet but not too sweet. I had the unfortunate experience of ordering the bacon sausage wrap . It didn't taste like actual food the potatoes and eggs had a really weird texture. It was disgusting.“