“Michelle/Ivy and Eddy are so positive and warm it made my day interacting with them. They even came by after I had already ordered and been sitting awhile to check on me and ask me if I wanted a water.
My sandwich was good, my coffee was great.“
“Every time I go into this Starbucks, Asia is always there working hard, and I really appreciate her dedication. No matter how busy it gets, she always greets customers with a smile and such a positive attitude. It’s clear she works a lot, but you would never know it because she’s always so upbeat and kind. Thank you, Asia, for making every visit a great one!“
“It's a good place if your really hungry. The food is all about quantity and not quality. Now their breakfast is fantastic. The deserts are good. Service is not good but it is a buffet so you don't expect too much service. I never leave a tip at this place simply because you only see your waiter or waitress once 99 % of the time. The atmosphere is generally pretty good. You can have a conversation without being drowned out.“
“This my absolute favorite Starbucks. I don't know if they have less turnover than the typical Starbucks or what but it's always seems like the same incredibly sweet, knowledgeable, and efficient baristas working everytime I stop by. Everyone at this location deserves a raise.“
“I’m not one to leave reviews, particularly at a chain, but this location has changed things for me. They run this place like the freaking navy. The drive thru line is genuinely the fastest I have ever seen and they always make my drink perfectly. Give these baristas a raise, they deserve it!“
“I have visited many Starbucks over the years, and my experience here was absolutely one of the best. My usual, a grande iced oat milk shaken espresso, came with kindness, amazing customer service and a nice smile from the person who rang me out. It’s the little things during mundane task that mean a lot the most.“
“I had one of the best customer service experiences ever thanks to a barista named Shona at my local Starbucks. From the moment I walked in, she greeted me with a genuine smile and such warm energy that it completely brightened my day.
Shona was not only friendly and attentive, but incredibly knowledgeable about the menu. I was unsure of what to order, and she offered the perfect recommendation based on my preferences—something I never would have tried on my own, and it ended up being delicious!
What really stood out was how she treated every customer like a regular, making people laugh, remembering names and favorite drinks, and managing the rush with grace and ease. You can tell she genuinely cares about the people she serves.
Starbucks is lucky to have someone like Shona on their team—she turns a coffee run into a memorable, feel-good moment. Can’t wait to come back and see her again!“
“It's a good place if your really hungry. The food is all about quantity and not quality. Now their breakfast is fantastic. The deserts are good. Service is not good but it is a buffet so you don't expect too much service. I never leave a tip at this place simply because you only see your waiter or waitress once 99 % of the time. The atmosphere is generally pretty good. You can have a conversation without being drowned out.“
“I wish I could give 100 stars for the experience I had this morning. I stopped by to grab drinks for myself and my co workers, because I’m a klutz I spilled my iced coffee all over my front seat, my floorboard, and the vents in my car. I went back in and without having to explain a thing, they remade my drink but to make this experience worthy of 100 stars they went the extra mile and offered me several dry rags, and a wet one to better clean my car with. on top of that, they brought my new drink out to my car while I tried to remove any remnants of the grande iced banana bread latte that got acquainted with my front seat. I took a picture halfway through my clean up because no one would believe me if I told them, but if you know me personally then this is pretty on brand. super thankful for the amazing customer service!“
“⭐️⭐️⭐️⭐️⭐️
Every visit to the Starbucks at Alliance Gateway Freeway is amazing. The staff is always friendly, welcoming, and consistently delivers great service. My drinks are made perfectly every time, even when they’re busy. This location truly sets the standard — I always look forward to coming back!“
“We frequent this Starbucks on Westport Pkwy. It is by far the best one yet! Customer service is amazing! All the baristas are friendly & have a great attitude. It’s like home away from home. We look forward to going there daily. Thank you for the wonderful service we receive!“
“My husband and I LOVE Starbucks!! Great location and service. We typically go inside to order and it's super fast, almost never a wait time. The staff is very professional while making me feel like we're best friends at the same time! We don't typically order food items but the coffee is PERFECTION!!! They also have an amazing selection of products to buy, especially around the holidays and the discounts are even better towards the end of the year. I highly recommend this location, not once have I ever had an unpleasant experience here!“
“We placed an order for an indoor experience on Father’s Day, I guess somehow in the translation things got mixed up, but Ty and Raul went above and beyond to make the experience amazing thank you guys. We love this place💥sincerely …. The owners of Resurrection Tattoos and Piercings LLC“
“Been getting settled into the Dallas Fort Worth area recently and decided to give this Starbucks a try one morning. Honestly had a pretty good experience, the person at the counter was super nice and my drink didnt take long at all. Coffee tasted great and they actually made it how I asked which doesnt always happen lol. The store was clean and had a nice laid back feel to it too. Pretty happy I found this spot, probably gonna become one of my regular stops around here.“
“The barista Desiree was so sweet!! My order was perfect and she was really patient with me as I was figuring out my order and ended up recommending a combo that’s my new fav!!! Definitely my new go-to location near my house. ☺“
“The whole staff is SO nice and friendly! They always give me the best recommendations and have such good energy. Jacob always makes sure to greet me with the biggest smile and Devynn draws the cutest things on my cups. Bria recognizes me every time I go in and gives me the best recommendations. Joanna and Jarvis are always so friendly“
“Very friendly and nice! I went to get a medicine ball but they were out of the Jade Citrus Tea and used Mint Majesty instead and it was a different twist that I enjoyed and normally I’ll get thrown off by the employee and they’ll just suggest another option or just to come back when they have what I want but instead here, they gave me another option and I really appreciated that. I also got peach juice instead of peach tea and I am in love with my new drink! Thank you Rebecca and Morgan!“
“This Starbucks was recently renovated, and I love the new look! The chairs are comfortable, the atmosphere has great vibes, and the service is always good. It does get busy, which is to be expected, but I enjoy stopping by on my lunch break for my usual iced vanilla latte.“
“Nice Starbucks. They don't have a drive-thru here, but mobile orders have always been fast and I haven't had any issues either with customer service nor them not having this or that. If this was my neighborhood Starbucks, I'd be elated. I do live about 30 min from here but every time I am in the area and get an itch for coffee, this is the first store that comes to mind.“
“I always get the same drink every time I come to Starbucks but the was they made it in the was it crazy. It definitely taste better and first time I’ve ever been how to actually spell my name. Honestly I’d go out of my way to come specifically to this one. ❤️“
“First of all, everyone is great there! Today Rita made a small gesture that means more in the customer service world than she might think. I sometimes order a venti ice water when I am in the lobby. This is not an option to order on the app. Today Rita, had a venti iced water waiting by my order without question. It shows that they pay attention to their customers and that is the most amazing thing especially when some people come here to start there day. Rita made my day today. Thank you for your amazing service. To all the AM staff, you guys are all amazing!“
“I love this place! Every time I come the staff make me feel so welcome, especially Autumn, Marie and Z. They make sure my drink is right every time and are respectful to each customer, even the ones who are rude to them. Keep up the good work guys!!“
“Awww she was so sweet !! I wish I would have gotten her name . She listened and got my drink done perfectly! And I got my extra strawberries. My sandwich was not overly hot like most places. Great listener and super sweet. I will be stopping by again ! Hopefully she will be there to take my order!!“
“I ordered a salted caramel iced coffee and it was fantastic. The service and atmosphere was top notch. I've found my favorite coffee shop for sure! I did not order any food, but what I saw looked very tasty. I will try the food next time and will give an update. I highly recommend this Starbucks.“
“This was my first time going to this location and they were over the top friendly so I had to immediately leave a review! I told them I was using my birthday reward at the drive thru window and literally every employee put their hands in the air and told me happy birthday! Asking what I was doing to celebrate and told me happy birthday another couple of times. Thanks yall!“
“This one is for Brandon M (Manning maybe-yes I called the store to double check 😅). Brandon is a stellar person. We felt so welcomed and his energy is something I needed today even if it was just ordering and grabbing my stuff and leaving. He’s the type of person that draws you in and it’s hard to explain why. I hope he gets recognition for his profesionalism, quality Service and attention to detail. I’ll be back here more and hope to have the same short but Awesome experience! Brandon, if you’re reading this….you are awesome! We see you!“
“Today was our first time visiting this location, and it was great. Rachel at the drive thru was so kind! Most every Starbucks always feels like a rush, but she made it feel very welcoming. She asked about our day and wished us well. Definitely be coming back!“
“This Starbucks location keeps a really consistent, welcoming feel that makes it easy to settle in or grab something on the go. The green tea latte with soy milk was smooth and balanced, not overly sweet, with a nice earthy matcha flavor that came through well. It felt comforting and steady, especially paired with the lemon loaf, which was moist, slightly dense, and had just the right citrus sweetness without being too heavy.
Service was friendly and efficient, and everything came out quickly even with a steady flow of customers. The drinks and food were both prepared consistently, which makes it a reliable stop when you want something familiar that still feels a bit elevated.
Advice: If you order the green tea latte with soy milk, try it warm rather than iced to bring out more of the matcha flavor, and pair it with the lemon loaf if you want something sweet but not overpowering.“
“I always have a great experience here, whether they’re extremely busy or I’m the only person there. Ren has helped me out my past couple visits, and she’s always kind, and the drinks she prepares are always amazing. I know I’m in for a good visit whenever I see her behind the counter. Exactly what I need after a long day at work!“
“Stopped by Starbucks and ordered the Iced Brown Sugar Oatmilk Shaken Espresso. The service was quick, but the drink itself was just okay it wasn’t as good as I expected. For food, I tried the Spinach, Feta & Egg White Wrap and the Egg, Pesto & Mozzarella Sandwich. Both were good and definitely better than the drink. Overall, a decent experience with quick service, but the coffee could have been better.“
“The current people you have working the morning afternoon shift Saturday and Sunday@this location are Rocking it!!! Hitting the ball out of the park. It is in this world: soooo very hard to find consistency let alone consistency at thee highest level! Well done ATA boys and girls and we Thank You for are weekend coffee and pup cups ! Amazing service and we do very much appreciate you!!!“
“I love the morning crew at this location. They always have my drink right on point. Rylyee C I live next to a Starbucks and I won’t go there. I’ll drive out of my way just to come here because I know they’re gonna make my Drink correctly. Shout out to the morning crew!!!“
“I visited this location around 8:10 this morning and the drive-thrus backed up so I decided to go inside and I'm really glad I did because the girl working the counter was so unbelievably nice and had a really good energy about her and that made me smile and to the guy that made my drink holy crap. You absolutely nailed it. That's why I keep coming back to this location is because you guys are always on point. Thank you for making my morning so great! 🫶🏻💖“
“Walked into Starbucks today great service and all the only thing that caught my attention was the black lady with the red hair giving out free Starbucks drinks to her friends and walking out while she left the other lady in there to deal with all customers alone smh . Yall need better teamwork .“
“Came into fort worth on the amtrak train from oklahoma city on Thanksgiving vacation and had a 3 hr layover. Needed some coffee and this Starbucks was the closest to the station. The girl that helped me was super friendly and made me a great cup of coffee. Next time im in fort worth ill be sure to stop by for another cup. Thanks“
“Emma made my drink and it was PERFECT! 🤩 Every single sip had all the flavors, and the foam was so foamy and delicious! You can tell she values quality drinks. 10/10 — I’ll definitely be coming back! ☕💕“
“I honestly prefer this Starbucks location over any other one! I pretty much always go through the drive thru, and the customer service is always consistent. They’re quick every time, so if I’m in a hurry, I know I can get in and out in a jiffy!
The coffee is always so good, too. I usually get the Iced Pecan Crunch Latte, and I swear it tastes better here than at other locations. Other Starbucks have given me coffee that tastes burnt or like the beans were over roasted, but this location always gets it just right. It’s definitely my go-to Starbucks!“
“We both ordered pork chops; we should have split one order. The flavor was very different, good, but different. We loved the sides, especially the greens. We each took home a giant piece of cake, both of which were great.The next time my son has a craving for comfort food, Ms. Mary's is where we will be.“
“Selection is limited but it's definitely one of the convenience based Starbucks and quick in a pinch. Love me some Honey Citrus Mint Green Tea. The baristas are always on point and make our drinks as ordered. Great if you need a little something quick or while shopping.“
“This is definitely the fastest, most consistent starbucks i’ve ever been to. The employees actually move with a sense of urgency and I never have to wait too long for my items. (keep in mind, i only get cold brew… it’s hard to mess that up)“
“Passing through the area, I mentioned to two of the employees, Wendy and Maddie, that I always order the same thing but wanted to try something new. Wendy gave me a great suggestion and Maddie made me an iced caramel latte with marshmallow foam, specially made just for me. It was SO good! 😋💜
Both ladies were incredibly nice and Wendy even suggested I try the double-stacked bacon. Let me just say, it did not disappoint! Needless to say, whenever I’m in this area, I’ll definitely be getting this same order. Sometimes stepping outside your usual order actually pays off. 😂💜“
“Kaylee and Robby are amazing! I was having a rough day and Kaylee gave me a free drink. She had no idea that it has been a rough patch for me, but she gave me a extra drink that they had made and it could have not come at a more perfect time. I am grateful for people like Kaylee and Robby. I defintely will be coming back!!!“
“Lilly is amazing! Good vibes and very friendly. She helped me try a new drink and it was so good I left my keys behind lol. I love this location and Target. It’s always a good vibe and it’s right near my house. Thank you Lilly!! Strawberry Açaí w/ Lemonade & Peach — Lilly Masquerade ✨ “
“To Starbucks corporate. This store is top tier! I visited from Atlanta and the customer service provided was excellent. THE ENTIRE STAFF IS awesome. I want to highlight and share my favorite baristas. TYLER, TITO, and DYLAN. These young people are dedicated, passionate and should be recognized for their work ethic. KB was wonderful to speak with and now I understand why her team are top tier and are team players! The store should be an example of how a company should treat their customers and staff!!! You all take care. I enjoyed my stay and my daily visits at this store on Rosedale. May God bless each and every one of you.
Ms. Brandi“
“Stores like theses are why you don’t go to the corporate locations. Here you get personalized service that feels like knowing ppl in your neighborhood. At corporate stores you’re lucky to get your drink made right about 20% of the time. At this location you’re lucky to know the ppl that work here and your drink is getting made right EVERY SINGLE TIME! They don’t miss! Whether its the service or your order- this Starbucks delivers“
“Edited 7 years later. COVID has completely taken away any outdoor seating that they used to have. They used to have maybe five tables. All inside now. Have some La-Z-Boy type recliners there but mostly conventional chairs and even some countertop style seating that doesn't look like anyone's been there for a couple of years. The personality of the place is definitely been stripped but the inside area is actually rather large. People we're very personable and compared to other Starbucks really not pretentious at all. My normal flow does not take me by this place all that often, even though it should, so every time I get to stop by here I see it sort of as a homecoming as I have been coming here for easily 15 years.“
“I hope they have a manager or something there dealing with the rude guests. Was there this morning and one of the baristas was taking an order as usual, this guest didn’t have enough to pay for her drink. Handed the barista less and when the barista stated that the drink was _____ she got very upset. Started yelling “I hate white people” “I hate white people” “I hate white people”, I work in the same shopping center and was taken aback but I just felt for the poor girl getting yelled at for something out of there control. Wish somebody was there to handle the situation and descalate. This girl didn’t let it both her and went back to working as usual. What an unusual experience.“
“Love this Starbucks location on Trail Lake! They always fix the mistakes that the McCart location makes, and they do it with such a positive attitude. The staff is friendly, fast, and always makes sure my order comes out right. Definitely one of the best Starbucks locations in Fort Worth!“
“The staff here provide truly wonderful service!
I stopped by for a break the day after the World Cup, before heading out to sightsee in downtown Fort Worth. They chatted cheerfully with me despite my broken English, which made me feel so happy. On top of that, a staff member gave me a really lovely surprise!
I regret not catching his name, but if he happens to see this review—thank you so much✨!!!“