Chipotle Mexican Grill in Houston

“First, the food was great. The rice was not as hard as at some other Chipotle locations; it was freshly cooked, and I didn’t encounter any issues.

Secondly, the service was okay but could be improved. The staff served us well, but they forgot to provide one cup of water. Additionally, they didn’t clean the tables often enough, leaving behind crumbs and trash, although customers could take the initiative to clean up after themselves.

Lastly, the atmosphere was not the most comfortable. The servers behind the counter often stared out at the customers, which made me feel a bit nervous, as if they were expecting something. The music was playing at a reasonable volume, and the restaurant wasn't too empty or too crowded. I would consider going to Chipotle again, but I might avoid this particular location unless I don’t want to travel further to another one.“

“Fantastic, I've said in many reviews 4 stars is my absolute, Noone is 5 stars because there is always room to improve. I came in on my lunch break there atleast 15 people in front of me. Man they were so quick, they knew what was going on and flowed liked they have done it before. And the food didn't suffer because of how busy it was. I got that new dish with the sauce lol I can't remember what it was called but it was up there on the menu and I said I want that. Good place absolutely loved it.“

“i've come here several times in the past few months because i have a family in the hospital nearby. i notice that their portions compared to other chipotles I've been too is smaller. less meat less veggies so you have to keep asking for more lettuce or cheese or corn“

“Food is always fresh. Love their guacamole.

Vegetarian options: You can get bowls loaded with everything delicious and leave off the meat.

Parking: Regular parking lot, no problems parking.

Wheelchair accessibility: Handicap parking in lots where Chipotle's are always located and ramps, handicap restaurant stalls“

“UPDATE: Returned tonight 1/29/25 Slamming (Excellent*Attentive*Friendly, yet Professional & Polite*Inviting*Pleasant*Accommodating*On task) Service

1/17/25: Quaint little spot, almost unnoticed & hidden on Hwy 6 S & Bissonett near Mission Bend area next to Starbucks. Yep it's the S.B. that directs your eyes and you'll be so glad you patronized. Food: was delicious, simple fountain drinks (I had some pomegranate strawberry aqua or something...was a delight & refreshing) absolutely 5 Stars (Fresh & Filling); kinda pricey though so choose something you'll enjoy. Wasn't a fan of the chips... :/Service: kinda laid back tho our server was on her business and EXACTLY why service received a 5 Star. Atmosphere: was clean, chilly and cozy (cute NOT warm)! Perfect for a date. Lunch break. Gift/Treat for someone. 2nd visit EVER (different location) and both times were on point. Come check Hwy 6 & Bissonett location out; we'll definitely be back!!!!“

“This was my first time visiting this chipotle. I came at night on my lunch break around 9 PM and let me tell you the manager Q was outstanding. A lady forgot her vinaigrette and he grabbed it and ran outside to hand it to her! You just don’t see good Customer Service like that anymore he greeted me. Everything was great. I will definitely come back to this chipotle! They actually give you the right portion sizes at this location! The energy was good. I felt welcomed it was absolutely outstanding! Q definitely needs a raise!“

“I've frequented this location for years .
The food is always hot & the freshness unbelievable, the management never hesitates to allow the sampling of new items or accommodate on allergy issues . The staff are so jovial and never a frown on the serving line , that is essentially what keeps me returning several times a month .“

“First time to eat here, my friend recommended me try this bowl. My wife and me all like this. Chose rice first and then the bean, you also can choose tofu, next the top. Healthy food for me. Tastes great. What’s more, you don’t need to pay the tips. Very friendly.“

“I made my first visit to Houston in June 2019, and during my first weekend there, I embarked on a city tour. I took the light rail to this Mexican restaurant, which offered wholesome salads and beverages that helped me restore my energy to continue with my afternoon itinerary.“

“I recently visited this Chipotle and had a great experience. Klarissa was friendly and made me feel welcomed, and my order was prepared just the way I wanted it.The portion size was generous for the price. The restaurant was clean and organized, and even though it was a bit busy, the line moved quickly. Overall, a solid choice for a quick and satisfying meal.“

“Had the Steak Burrito with Guacamole, Sour Cream, Black Beans, Brown Rice, Cheddar Cheese and Pica De Gallo and a drink. Simple but delicious. Lottsa meat, actually they loaded me up on everything really. Only thing is I think from now on, I'll take it home and grill it on all sides with some butter. Otherwise, it was just the taste I was looking for!“

“Man. I got handed an absolute unit of a burrito courtesy of Mr. Bryce Foster. As my man continued to pile more and more on I because seriously concerned he wouldn’t be able to roll it but damn man he did. Great vibe, great attitude, wish more people were like him. Added pic with a standard wallet for reference.

Edit to message owner. Why do I need to contact? I was very pleased with the experience and service. I don’t need to speak with customer service.“

“7 minutes from my residence, fast, attentive workers, and not like the one near my job downtown. The worker was not stingy and my bowl was very neat. This staff needs to keep up the great work here and hopefully train the other stores. I will return“

“I live 0.2 miles from a Chipotle, 1 minute drive.

But my wife always insists on driving 20-25 minutes to this Chipotle that is on Sage and Richmond.

I must say not all Chipotle’s are the same.

This one is definitely our favorite.

Build it the same way, but this one always tastes better.“

“Read the reviews before going in and honestly they scared me. The experience was nothing like the reviews however. Portions were great, no scrawny cuts of meat, nice and quick service from the employees. The only flaw was that I haven’t eaten chipotle in years and the red sauce was notably 10x spicier.“

“y’all dont go to the chipotle at Eldridge, come to this one. The steak was literally bombastic, dont get me started on the guacamole, the rice is not overcooked, the tables are clean, the environment is delicious. They had disco music on. Fabulous.“

“I stopped for a late lunch and saw they have plant based protein. I ordered a bowl with different toppings, including white rice, black beans, and sour cream. I wish they had milder salsas. I topped the bowl with chopped tomatoes. I was impressed with the taste and texture of sofritas. Some tables needed cleaning. The aguas frescas looked delicious, and I regret not having bought one. The mandarin one peaked my interest. I shall return to try it.“

“🌯🔥 Best Chipotle Ever – 5 Stars All Around! 🌟🌟🌟🌟🌟

I come to this Chipotle every single weekday for lunch, and I genuinely look forward to it. The team here is amazing – always so friendly, upbeat, and on top of their game 🙌. They greet me with a smile, remember my usual order (which is impressive!), and make the entire experience feel personal and welcoming 🥰.

The food? Always fresh, fast, and delicious 🌶️🥑🍗. But what really keeps me coming back is the positive energy of the staff. You can tell they care about what they do and take pride in their work 💯. Even during the busy lunch rush, they keep things moving smoothly with great attitudes and teamwork 💪.

Huge shoutout to the whole crew – you all make my workdays brighter! 🌞 Thank you for being consistently awesome 🙏🌯✨“

“While Chipotle as a whole I feel has been trending down, this location is usually above average to very good. I work near a different Chipotle but drives a bit further to come to this one because poor experience at the other location. Food and service more reliable during peak meal times, bit more unpredictable during off peak hours“

“I stopped by this Chipotle location recently and was pleasantly surprised. What stood out the most was how polite and attentive the staff were. It was mostly young people working there, which honestly made me curious at first—but they really impressed me! They were friendly, efficient, and seemed to genuinely care about providing good service.

The food was fresh, the portions were generous, and the place was clean and well organized. Overall, a great experience. I’ll definitely be coming back!“

“Very reasonable portions unlike the one in Springwood Village by City Center. The parking can be difficult because of sharing with HEB. The staff are polite and friendly and helpful. The food is fresh and the portion is not anemic like many other locations. Been coming here since there fort open and they are still excellent pre and post Covid.“

“I would come back just for the service alone! Dee at the register was the most bubbly and helpful employee I have ever dealt with at any chipotle. She was very welcoming and she makes me want to come back to this specific chipotle every time!“

“I ordered the vegan sofritas burrito bowl, and it was really good! The tofu sofritas had great flavor — slightly spicy, savory, and perfectly cooked. Everything tasted fresh, and the portions were generous. The staff was friendly and quick even during a busy time. Definitely one of the better Chipotle experiences I’ve had in Houston.“

“Went for lunch and the food was fresh and flavorful. The team was friendly and moved the line quickly even during a busy hour. The restaurant was clean, and the ingredients looked well stocked. The only small issue was the portion size on the meat, but overall it was a good experience and I’ll definitely come back.“

“The atmosphere and service were great. However, the employees were yelling and being very loud amongst one another. I suffer from PTSD & Anxiety so loud noises are a trigger for me. I know when I go into public it will be noisy but I didn’t expect it from the people that work there. They were very helpful though. The food was fresh and hot. My rice was a hit hard and cold.

Vegetarian options: Seasoned tofu and vegetables.

Dietary restrictions: They offer seasoned tofu as well as other healthy options.

Parking: Free parking/ big parking lot.

Kid-friendliness: A nice place to take children to eat.

Wheelchair accessibility: They have handicapped parking.“

“I ordered a high protein bowl online my coworker picked up my order. I opened the bowl and there was no chicken just rice and veggies in the bowl. I made several attempts to resolves the problem through the app and by phone to no avail. when I arrived at the my problem was swiftly taken care of.“

“I ordered from a delivery service from this location. When my food arrived, it did not arrive as ordered. They were out of steak for my bowl. BUT they went above and beyond and sent little bowls of other meats to taste and put on my bowl with a sweet note that apologized. The food was delicious and as this was my first time eating chipotle...I WILL be back. Thanks for doing more than you have to ?“

“The one consultant thing about this place is you won’t leave hungry. I’m always a fan of pick your own ingredients, so I like the style of this chain. I usually get the burrito. The fajita chicken is good with the corn salsa and cheese added. They wrap the burrito tight so you can eat as part burrito then make it a burrito bowl towards the end if you start to get too full. The chips and salsa are good as well. They have lots of options including a salad bowl, smaller tacos and the burrito as mentioned. Food is always fresh and service is good. This particular location is inside the Memorial City Mall food court. $14.78 for 1 to dine.“

“Well-run Chipotle. Only bad part about this one is the parking situation. Incredibly busy parking lot. But that just means they're doing well. I order from the mobile app and they always have my food ready on time. And they have a nice patio area to eat when the weather is nice.“

“Best chain for burritos, bar none. Healthy options available, quick service, generally clean environment. Each outpost is different, the one in City Centre is small but very efficient

Parking: Parking can be a pain if no street parking available“

“This Chipotle location is brand new, and though the staff is fairly young, they get the job done well! Most of the reviews I’ve seen focus on drive-through or to-go orders, but my experience dining in was excellent. When you’re inside, you get to build your own meal, and it looks like they follow the company’s serving measurements closely.

The food was fantastic—fresh and flavorful. The staff was friendly, fast, and attentive, even though it was fairly busy. The line moved quickly, and I was impressed by how smoothly everything ran. I’ll definitely be coming back!“

“Our Favorite Chipotle Branch of All!

Especially today we were served by Mel, Abner, and Cedra, they are a great team. Big smiles and great service! My daughter is having dinner today and I am packing my favorite for tomorrow lunch at work. Mel and Abner were so considerate and wanted to make sure my burrito bowl would not get soggy so they helped separate my lettuce and sauce from off the bowl. Little act of kindness to make sure my Chipotle bowl is fresh tomorrow, thank YOU!

Highly recommend this Main Street Branch! We have come here multiple times in the past several years and always get the best food and service!!!“

“I visited this place a few weeks ago, and I can assure you that the food is delicious. Although I don't like spicy food because I'm not used to it being an ingredient in my food, I loved the flavor. If you're in a hurry and don't want to wait, there's a variety here and the service is fast. It doesn't matter if you don't speak English, they'll help you here.“

“This is probably the best Chipotle I've been to. Unfortunately because of work, I always come during their last hour of the day and they're always cool. Irma makes a great burrito. Thank you for being a good restaurant in an area that the food typically sucks.“