“The fella that walks around the drive through making sure you have enough ketchup, or napkins is worth his weight in gold! His name tag is visible, ( I won't post it ) and loves to be engaged. Hell I go. sometimes just for a quick drink and to catch his great attitude.....it's infectious.“
“This is not my usual McDonald's, but we were headed home from San Antonio to San marcos. My kids wanted McDonald's, so this one just happened to be on our route at the right time. The service was very good. I ordered off the kiosk but still encountered the workers.Someone hand delivered our food to our table. The man was very polite. They did forget one part of our meal, though. I went up to the front, and I believe it was the manager who helped. She simply said no problem and replaced what was missing without a complaint. I appreciate that.We went around 4-5 p.m. The drive thru was busier, but the inside wasn't.My oldest and I got chicken nuggets meal. My oldest was also very excited to see the shamrock shake was back. He missed out on trying it in the time the past 2 years. So that was definitely a must this time around he said it was great.“
“Driving IH35 from New Braunfels to San Antonio, I stopped at McDonald's for 'on-the-road' food. I have my favorites set up in the McDonald's app. My usual order includes 1/2 lemonade with tea. I was disappointed that this McDonald's didn't offer that favorite. No lemonade. Now I'm worried that they think it's a summertime drink and maybe are removing it from the menu. Bummer. Here in South Texas, it's pretty much summertime All the time.“
“When you're an out of towner and in search of great coffee and excellent customer service, the 2 gentleman that were here on early Friday morning April 5th, you were awesome!I've been getting coffee every morning at various locations in New Braunfels for two weeks now.I want to specifically thank the 2 young men for making me laugh, providing superb customer service and McDonald's always superb coffee.Y'all were my favorite coffee experience here in New Braunfels so far!!Thank you.“
“I must say they have the best team member. Her name is Jacqueline every time when I come to the drive-through, she greet us with the smile always happy always positive they need more team members like her. I really hope you guys recognize this young lady. She is amazing.“