Chipotle Mexican Grill in San Antonio

“This location of Chipotle, which is located on Broadway in San Antonio, Texas, is excellent!! I’ve visited a couple of times now to pick-up dinner to-go, and each stop has been great. The staff are very kind + helpful, the space is clean & well-kept, and my orders were made just as requested each time I’ve stopped in! Thanks, Chipotle! :-)“

“Lee, was amazing! Another super passionate worker! Love his energy, he clearly loves his job and works with passion with every customer he interacts with! Man, Chipotle has been really on it recently with the new hires, they have all been phenomenal and driven!“

“Chipotle is mostly a good experience and great for a quick meal. However, the most recent visit did not have the best quality steak on my salad bowl. The quality was not up to par this time since as it was chewy and made for lackluster experience. I hope that quality improves. Best wishes.“

“We come to the quarry a lot and thus, we frequent this Chipotle location quite a bit so consider this review trustworthy! Whenever we go, the staff is so attentive, prompt and kind. The space is also very clean most of the time . Lastly, the burrito making and folding is probably the best in all of SA. See attached photos.“

“I haven't been to this restaurant in 20 years. We came here because I decided to treat my kid to his favorite place.

This place is worth coming to. Great food and great atmosphere. Fair price on how much you get in a bowl or burrito.“

“I don’t know who was working today (5/16/26) But this is the best chipotle bowl I’ve ever had as someone who goes to chipotle probably every week.

The rice was so flavorful lots of cilantro, lots of lime
My bowl was packed!!!!! So full such a good serving size - all the scoops for each ingredient felt SO PROPORTIONAL.

AND THE CHIPS YALL!!!! Sooooo lemon zesty. 10/10.

I have had some bad experiences with this chipotle in the past but today it was phenomenal.“

“Im not one to usually write reviews but I am one of the top 15% of chipotle enjoyers in texas and this chipotle has been the best one I’ve been to because of the chips. The chips aren’t over salted like all the other locations. That’s it.“

“Valentina was awesome! She was friendly, welcoming, and provided excellent customer service from start to finish. She had a great attitude and made sure my order was exactly how I wanted it. It’s always nice when someone takes a little extra effort to make the experience better. Valentina definitely deserves some recognition!“

“This is the best food. I think I’ve had all year. Everything was fresh. It was delivered to me as a gift, and it was the best gift. Anybody would have given me. They paid closer attention to what I ordered and guacamole was like so fresh, really everything is fresh is amazing.!!!
Yummy!!“

“The restaurant was extremely busy during the dinner rush, with a long line of customers, and Justin was the only employee serving the front customers. Despite how hectic it was, he worked incredibly fast, stayed organized, and remained polite and friendly throughout the entire experience. His excellent, speedy service really stood out and made our experience a great one.“

“Amazing experience! I love the way the food was prepared, the customer service, and the mood that the restaurant sets off. My recommendation is the Chipotle Honey Chicken. Usually, I don't typically like or eat spicy food, but this is decently mild. I would love to come here in the future! Personally, it seems better to come at around noon, as there isn't many people.“

“Just want to thank the team working lunch on 4/6/26 (around 12:15 PM). The online system glitched and our order didn’t go through for 16 people. The team went into high gear and banged out all 16 entrees in no time. Special thanks to the young lady working TO-GO, since she stepped into the line and was super fast to execute each entree, with modifications and kept everything flowing. THANK YOU!!“

“The food is okay tasting. It's losing a lot of its flavor lately. One day I'll go in and I'll ask for a cilantro on my bowl, and they tell me, they don't do it because they don't wash the cilantro, which doesn't make any sense to me.Because they put cilantro in everything you think they would have to wash it. A couple days later and they let me have the cilantro. Is it a rule, or is it not?“

“Not gonna lie...my coworkers and I were pleasantly surprised. In the west coast, Chipotle is dogwater and expensive. This Chipotle was actually decently priced and gave decent portions. Rice was seasoned and cooked properly. Meat was actually cooked properly and seasoned. My only gripe is when I asked for double meat. When they ran out of barbacoa after 1 1/4 scoops, they still charged me for double meat. The barbacoa container was replaced with a full one for the next customer behind me. Would have been nice to have the protein portion corrected or at least not be charged for the double scoop. Overall though it was a good experience.“

“8/27 Went in they had four people working and midway through my order a 5th person showed up. Everyone was courteous, professional, friendly, and the young man who was alone was knocking out orders with efficiency. There was a long line but it kept moving. The team worked together communication was top tier I was impressed with the teamwork and getting the line down rather quickly. Food was great too by the way 😎😉“

“Chipotle is my favorite goto meal. It never disappoint, but this visit was not up to expectations. The staff was on point, with completing my order, but the food taste was off. I noticed the white rice was gummy looking, but I ordered anyway. It did not taste well. It has put me off from eating at Chipotle.“

“The staff tonight was great, there was a BOGO event so it was super busy. The biggest thing that caught my eye was THE MANAGER being rude to his employees. The line was wrapped around the lobby and he didn’t even bother to help.
Instead he was upset that there was a little bit of lettuce left in a different metal tin and was getting mad at his employee (that was helping with the line) then proceeded to walk to the back not helping anyone on the line or cook. Other than the manager treating his staff terribly, the food was good“

“This Chipotle has truly set the standard for what great customer service should look like. Every visit, the team is welcoming, friendly, and genuinely happy to help. It’s clear they take pride in their work, and it shows in every interaction.

The food is consistently fresh, well-prepared, and appropriately portioned. My order is always made with care, and the quality is one of the many reasons I continue choosing this location.

What stands out most is the atmosphere they’ve created. The team works incredibly well together, has fun while staying professional, and makes every customer feel welcome. You can tell they care about the people who walk through the door, not just about getting orders out.

A special thank you to Diana, Jose, Connor, Tim, Aiden, and Teyha. Their positive attitudes, teamwork, and dedication are what make this location exceptional. They consistently go above and beyond to provide outstanding service and create an experience that keeps customers coming back.

Excellent customer service and consistently great food are hard to find together, but this team delivers both. They deserve to be recognized for the outstanding job they do every day.“

“Personally I can’t complain about the food here or service even if you are dining in. I am a delivery driver and take food orders to customers for a third party company. Every time I get an order for a customer at this location I either wait so long for my customers food that the order gets cancelled, I get reassigned to another order or I am told the order is not in the store or has been picked up already. Of the hundreds of orders I deliver this is the only place that this happens and I feel bad for my customers who I have to tell that I will be late or that I no longer am delivering to them because of long wait times.
Update: this is no longer the case. There has been a vast improvement in delivery orders being taken care of with the same priority as the dine in customers“

“I hadn't eaten Chipotle in months. I ordered on Uber Eats and went in physically. My steak burrito with queso was UH-mazing both times. The steak was seasoned, so soft, and tender. Great leadership at this location—thank y'all!“

“This is my favorite Chipotle. I have not seen a team of young men work this hard together in a long time. Jam leads the crew, and Roger is a close second. Their styles are different, but they work well together. They support and challenge each other every shift. Derek, Angel, and Jeffrey are kind and courteous with excellent customer service. Another aspect of this experience is the atmosphere. They keep the music volume at the right level, and the uplifting songs make you want to move. The last time I was here, customers were actually dancing in line.Good food, great service, and a fun vibe! If you want good food and kindness, come to this one.“