“Riley went above and beyond for me. I asked if they had a dark roast available, and I mentioned they did not need to make a new batch for me. I would just take any Starbucks coffee, which is all good for me. When I got to the window she said she threw an extra shot in there for me, and that certainly is above and beyond with the customer service.
Another five star Starbucks location. There have only been a couple ( just 2 ) that I've been disappointed with out of the at least 100 that I've been to all over the country over the years. ...“
“Starbucks has built its reputation on delivering high-quality coffee, excellent service, and consistency across all its locations. Whether you’re stopping by for a morning fix or meeting friends, you can count on a well-crafted cup of coffee that meets the brand’s high standards.
The service is reliably efficient and friendly, with baristas who are well-trained to handle everything from a simple black coffee to a complex, customized order. The environment is clean, comfortable, and welcoming, making it a great spot for both work and conversation.
Perhaps the greatest strength of Starbucks is its consistency. Whether you’re in a small town or a major city, you know exactly what to expect. That reliability, along with the quality of its products and service, makes Starbucks an excellent place for coffee no matter where you go.“
“I ordered a drink that is my go to and it was off- rather than call customer service I felt it would be better for me to share my feedback with the manager on duty. I called and spoke with Xander. He was sympathetic and understanding of my feedback and offered to make it right. He and his team did an excellent job and making me feel as though my feedback mattered along with my business. I highly recommend this location and this team for your next coffee stop!“
“I really like this Starbucks. Just now I had a miscommunication with the cashier, and she thought I said "Hot Chai" instead of "Hot Chocolate". I was quite nervous to go confront them about it, as I didn't know if they would be helpful, as Baylor as a whole can be quite intimidating. I asked one of them about it when they got a tad slower, and the lady behind the counter said " I THOUGHT YOU SAID THE OTHER THING AHH." I had my correct drink with no extra charge, nor hassle, in 2 minutes. plus a funny story.Starbucks will be something I miss a lot about Baylor.“
“Drive-through, small interior area, plenty of outside seating. It's a 'drive-through' Starbucks with an interior counter; there's not a lot of reason to sit and sip at location. Good service, friendly staff. Get your pastries at the Magnolia Table Quick-Service Counter, get your coffee/tea here (Magnolia Table has great pastries, but their drinks are 'Eh').“
“This is the best Starbucks I have ever had the pleasure of visiting. The staff is so friendly and welcoming. They are so helpful and kind. I love visiting this Starbucks, it is my favorite in the world. Best Starbucks location, hands down!!“
“I wanted to thank the Staff that was there at 7:30am on 11/4. My app wasnt working this morning and you guys gave me my order on the house and it meant the world to me. I have had a rough couple days as i had to move out of my home due to foreclosure and you guys really, really cheered me up. There are still good people in this world and want to make sure people know it.Thank you so much. And fyi, food and my drink were amazing. Excellent job!“