Customers` Favorites
Customers` Favorites
“despite the drinks being amazing, the customer service….. incredible!!!!! 10/10 !!“
Customers` Favorites
“Hi, I haven't been able to try yet because I don't know where your truck will be. Is it usually parked in the space with the Coffee flag signs? I don't remember what the highway is called but I think it's near Dollar General.“
Customers` Favorites
“❤️ the drinks and so does Franklin!“
Customers` Favorites
“Go run and get the best teas in Texas. Go check it out!!!“
“everything coffee quality and delivery service is great people“
Customers` Favorites
“Review update (5/25/2025)
After addressing my concern, the management of Black Rock reached out to me and made an effort to make things right. I truly appreciate that gesture and, as a result, I’m updating my review from 3 stars to 5 stars. Thank you for valuing your customers!
Review (5/20/2025)
This was my third visit to Black Rock Coffee. Overall, the coffee is great—comparable in quality to Starbucks—but the prices are also similar, if not a bit high. I ordered two large drinks and one Lil Rockers, and the total came out to over $20.
The barista who took my order at the drive-thru was friendly and pleasant, which I appreciated. However, the barista who handled the payment and handed me the drinks was noticeably unfriendly. She didn’t ask if I wanted to use my rewards points, didn’t offer a straw, and after handing me the drinks, she immediately shut the window and walked away without a word.
I didn’t leave a tip because I felt the drinks were already overpriced, and I got the sense that my lack of tipping may have influenced her attitude—which is disappointing, especially since she wasn’t the one who made the drinks.
That said, my first two experiences at this location were great, so I’m hoping this was just a one-off. I’d love to see more consistency in customer service.“
Customers` Favorites
“We always enjoy our visits with you. Everything is nicely organized and clean, and we never buy anything anywhere else. One thing that we have been missing is your frozen yogurt. I love to buy several half gallon type sizes of different flavors so that we can mix up our evenings and enjoy different flavors together. Thanks for your time, and I hope to be in your Willis location soon.“
Customers` Favorites
“This Starbucks has always been delicious and prompt, but they have gone above and beyond by helping donate items to my elementary school. Thank you so much!“
Customers` Favorites
“Every Sunday for the grandkids“
Customers` Favorites
“{{restaurant.reviews}}“
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“Great coffee & good vibes! 🫶🏼“