“This was almost a 1 star review because the chicken I got was inedible when I first got it last Thursday. It was old and dry and tiny. However when I went back for a remake on Saturday it was an entirely different story and the manager was very apologetic. He gave me extra for the trouble and it was super yummy. He said sometimes the chicken shows up frozen after being breaded and it ruins it. I recommend going here but check the quality before you head home to be sure it's a good batch.“
“This was my first time visiting a Pollo Regio and I enjoyed everything about it. Good food, and friendly service from Javier. Really liked their chips and salsa bar, and you get a good amount of food. Got the burrito and half a chicken. Everything was fresh and delicious. Definitely would come again.“
“Our waitress was phenomenal. Loved her friendly vibe. (Some people don’t like a conversational waitress but she was incredibly pleasant and fun.) My husband was craving some fried chicken. This was my suggestion. The food was very good except we had burned green beans. My favorite was the biscuit. The restaurant itself seemed a little tight as far as table organization but it’s known for big family gatherings, so no real worries there.“
“To say I eat here often is an understatement, it is literally my go to chicken spot. They never disappoint whether I come in and eat or order off of DoorDash. Don’t question if this is your choice of food to eat tonight cause the answer should already be yes!“
“Food is cooked hot and fresh! I would say the portion size is fair for the price when it comes to the chicken the sides are a bit expensive. Push buttons on the table make it efficient so that a server isn't hovering your table you simply push when you're ready to order.“
“Haven’t had this in a while and it was just as delicious as I expected it to be! Me and my mom both can’t stop talking about how good it was. The worker who packed up my food (unsure of his name) was very sweet and double checked my order to make sure everything was there before I left. 100% will be back“
“EDIT: I will say, they listened and made things right. I decided to give them another chance (5:06pm on 02/20/2024), and it was a difference from night to day. Very attentive, order was taken in a matter of seconds and delivered like in less than 2 minutes. I appreciate it and look forward to visiting this Raising Canes more often, thank you!We were there just a few minutes ago (02/10/2024 @ 8:09pm), and the smell from the parking lot was amazing! Unfortunately, we had to leave because while we were the only people standing in the front register waiting for service, the blonde girl who saw us decided to continue with her business, completely ignoring us. Nothing said like "I'll be with you in a minute," "I'll be with you as soon as I complete this"... nothing, just ignored. We saw about 5 people through the little window to the back kitchen, just joking and laughing. About 3 of them saw us, and they, too, ignored us. It's not a good business model to ignore willing paying customers“
“We absolutely love Raising Cane's. The food is always consistent and super yummy. We normally go through the drive-thru and bring it home for dinner and I only gave four stars for service and atmosphere as the drive-thru people aren't always the friendliest. I think that is the one thing that they can improve on. Customer service is everything!! Other than that, don't ever change the food as it is so yummy and amazing.“
“Food was fresh, chicken was tender and had good flavor. Bun was soft. Fries were fresh and well seasoned. I thought there wasn't quite enough cole slaw for the sandwich, but I like slaw and I used my companions. Take out so can't really comment on atmosphere. People inside were “