“I was nice , good people and great service, but I'll be back to try some dishes being serviced.Parking: I think the parking lot goes along with the Cafe. It's not too big and just right for dining inside. Hopefully, it doesn't get too busy... just saying which is all good.“
“No ice available out front, but staff really tried to satisfy us with ice from the back. I wish you had white gravy. This is Texas. Who doesn't have cream gravy with fried chicken and mashed potatoes. Real potatoes would be fabulous, by the way. Crispy chicken was super, and I liked the Cole slaw. A very clean shop! A few in my group had the chicken pot pie and loved it.“
“My food arrived warm except for my sprite ?. Prior to my order being fulfilled I received a call advising me that they didn't have any spicy chicken and if original would be okay. I advised original was fine and thanked the caller for checking with me. It seems sad an early order after they opened for business wasn't available. Minus that hiccup everything was tasty and enjoyable.“
“The lady that was there taking our order looked like she didn't like her job , upset or just didn't want to be there. No eye contact and no greeting. She was sitting down when we arrived in the lobby. Food was good but poor customer service.“
“question....ya in drive thru.. person in front places order....my turn next and the drive thru is broken...said have to come inside to place order being stuck behind one that gets order. why was it necessary for me to go inside? asked guy behind counter why drive thru dont work. he gives me a blank "i dunno," no explanation d*** i dont really care look. be thinking hard bout goin there for a quick pickup.“
“It has been 3 years since my last review of Great Food.....I just left this location in Mesquite and arrived home to uncooked chicken, what was suppose to be spicy was bland, it made me sick to my stomach. My daughter's shrimp and fries was unseasoned, where went the cajun!I AM SO TIRED OF SPENDING MY MONEY AT THIS LOCATION FOR TERRIBLE CUSTOMERS SERVICE, LONG WAITS AND TRASHED FOOD!I called and called and of course no one answered the phone to be able to rectify this situation which lead me to this review.“
“This was my first time visiting a Pollo Regio and I enjoyed everything about it. Good food, and friendly service from Javier. Really liked their chips and salsa bar, and you get a good amount of food. Got the burrito and half a chicken. Everything was fresh and delicious. Definitely would come again.“
“I went here quite some months ago. I was in a rough place in my life at the time, left from paying my phone bill across the street, and was about to pass by William's, and something said "go in there".. I'm so glad I did. I should have wrote this review months ago, but there was a lady in there, I think she said everyone calls her Mama, she was soooo nice, so encouraging! It was around 10 in the morning, so she's an opening manager possibly. Not sure. It's such a refresher to meet ppl like that. So kind and positive. I'm sure someone knows exactly whom I'm referring to. Kudos to her and the William's chicken organization!“
“Thank you Freckles for being my "chicken saviour"! I live across the lake and have to go far to find good chicken AND good service. Not anymore! Less than 15 mins away from home I can get great, hot, fresh chicken and fries and awesome customer service, THANK YOU Ms.Liz! My husband and I appreciate your kindness and the grat food. BTW, he absolutely loves the gizzards. He said they were cooked perfectly without him having to say a word! We will be back!!!“