McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
5706 W 7800 S, West Jordan
(801) 432-7566
About McDonald's
Customers' Favorites
McDonald's Reviews
Every time I come here something is bad. Today I ordered a number 3 with Big Mac sauce. Well there is like no sauce and the burgers were just thrown in. Horrible customer service.
Dallin, the lack of management and customer service skills you displayed this evening was appallingly unacceptable. You rudely advised my wife to "report you" and you can rest assured she will do just that as will the others with me this evening. You would be well advised to warm up your resume as you are not competent in your current position and I will make sure that this gets the attention you so clearly asked for.
Breakfast yesterday: Sausage and Egg McMuffin, Hash Brown, Breakfast Burrito and two Sausage Patties (for my fur friend) and a large Orange Juice. Quick, easy, hot and tasty!
Menu
Hours
| Monday | 5AM - 2AM |
| Tuesday | 5AM - 2AM |
| Wednesday | 5AM - 2AM |
| Thursday | 5AM - 2AM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 5AM - 2AM |
McDonald's has friendly employees, with Aaron providing exceptional service. However, there have been issues with order accuracy, including an incident where a manager questioned a customer about their order and accused them of lying. The McDonald's app offers discounts and rewards, but some customers feel that the prices are getting expensive. Overall, the food and service are generally good, but there is room for improvement in certain areas. Recent reviews suggest that the quality of food and service has declined over the years, with many restaurants now operated mainly by self-serve machines, reducing interaction with staff. Customers often find the experience less satisfying, as employees seem more bothered and less willing to help. The new location is surprisingly dirty and appears to be quite gross, possibly indicating it's normal for this site. Customers usually prefer to get their order To Go. The restaurant is considered run of the mill for a McDonald's, with occasional order mistakes and variable food quality, which can be frustrating. When issues arise, staff often make it right upon returning. However, waits of about 30 minutes are not uncommon, and this location seems to be more expensive than other McDonald's in the area.