Customers` Favorites
Customers` Favorites
“Place was packed. Our ice cream was melting before we could even get in the line to pay the cashier. I don't know what was taking so long but the last three times we've been in there we've had to stand in the line with melting cups for at least 20 minutes and by the time we will get to the register, my daughter was having to drink some of the yogurt because it was melted so much from standing in line so long it was spilling over the cup and of course there's never any discounts for you know loyal customers coming back a thousand times or you like other places like that have discounts for loyal customers... Especially like expensive places like sweet frog
I feel like if you're a loyal customer every 4 to 5 purchases u should get a free one or 50%off or something just a way to say hey we appreciate you because they're very overpriced but my kids love to go there because their grandma took them there the day before she passed away so I'm trying to keep the keep it going for them the memory going but to sit there and pay that much and wait in line for 20 minutes and then buy a melted cup of FroYo and it's just crazy to me the cashiers are sometimes rude they could care less about the experience they just want us to hurry up pay and be gone it's like if we ask for a lid they're just like huffing and puffing and like God like it's like every time I go into the Colonial Heights on its like that but that's the closest one to me that's the only one I can really speak on the one in Mechanicsville I've been there one time and they were totally different half the time the machines don't work at the Colonial Heights on and it's always like dirty around the toppings area I need to do better with cleaning it that's been my experience and I've been there five times with my kids over the last 40 days and over 20 over the last 2 years
Kid-friendliness: The kids love the flavors and fun toppings
Parents hate the weight the system
It should just be regular price for the size cups and then like an extra dollar with topping or set price without toppings.. Its really too greedy. When i find a replacement that is not so greedy i will definitely stop going here. Sooner or later another similar foyo place will pop up and hopefully not me so greedy“
Customers` Favorites
“Went in about 25 minutes before closing and they had quite a few people in there. They were not taking cash at this point but we were paying with card anyway. The girls behind the counter worked quickly, efficiently, and were very nice. I was pleasantly surprised that we were not turned away since we were so close to closing. Thank you for the great service and great treats.“
“Very refreshing drinks after a long day. Good boba shop. I enjoyed my tea here. Would definitely come back in the future!! They were nice.“
Customers` Favorites
“I have noticed recently that Sonic is employing special needs individuals. Working with this population, I absolutely love seeing the beautiful faces of those that I have devoted my life to, enriched by being given an opportunity at employment. These individuals always look very happy and that leads me to believe that Sonic treats them well. I have always loved Sonic Slushies but I will forever be a devoted Sonic customer now that I see special needs individuals as part of the staff. Way to go Sonic!!“
Customers` Favorites
“Best soft serve ice cream, Ever! I literally traveled from SWFL just to get a Charlie's Soft Serve swirl waffle cone. They use a local dairy farm to get their product. The freshness of this soft serve ice cream is unmatched. I will be back.“
Customers` Favorites
“So far we're trying to make our way through the milkshake flavors. I had the peach today and it was delicious. Lester had the caramel and said it was great. but I think I may have to have a hot fudge Sunday next time. We're there about once a week 😋“
Customers` Favorites
“I was craving this icecream for the past seven months. We had some things happen that delayed our efforts to get our order in on a timely manner and when we had our order picked up a minute past closing, we received nothing but kindness. I was literally crying I felt so bad yet they were so kind. I regretted placing the order once I realized that they make pints in house and it would be picked up at closing. At that point, I didn’t want to make things more complicated by canceling it after it was already placed, so I just went forward with keeping the order for two pints. They were nothing but kind. Maybe they’re used to people running to icecream during heartaches or maybe they are just kind people, but I would bet money it’s both.
As needed and INCREDIBLE as this icecream was, the kindness and compassion shown while picking up our order one minute after closing was needed way more than the icecream ever was.“
Customers` Favorites
“Myself and 3 friends went here yesterday for the first time. It was amazing. The burgers are very good . Made freshly ( you can taste the freshness) . Didn’t have room for ice cream but there is no doubt we will be back . It is a little pricey but you get want you pay for . If you want to try something new this is the place.“
“this is our favorite ice cream parlor. we come here often. friendly service and yummy treat options!“
Customers` Favorites
“this was the best experience. i had at cold stone, especially from the help of an employee name Elijah he served me very well and helped me out with the menu. There was just one rude customer that was very rude to Elijah and I don't think that he deserved it. He did everything right and he made sure she got what she needed and she was just rude so she wrote a bad review on him.#GreatEmployee but disappointing customer“
“I was hunting for hand-dip, ice cream, because I'm not a big fan of soft serve. Found this place and it was very handy. I only saw one mployee inside, but she was really nice and helpful. Not huge, but there's quite a bit of parking, and it's accessible to all“
“As a business owner, I really have to salute this business. I hadn’t been to this Sweet Frog location in awhile, just because I don’t eat ice cream often. I read the reviews before and they were rough; however I know the customer isn’t always right. Many times they are problem people.Let me preface this by saying, the cost of the amount you get is by ounce, this is customary when buying frozen yogurt. It’s above the register! To all the people complaining about the cost, stop trying to act like The Joneses if you’re broke. Guess what, people who aren’t broke don’t complain over nominal fees, and decent people are happy to support small business.Interestingly, when I went in, I was behind a woman who had at least 8 children with her. Her bill came up to almost $50, the kids cups were full. She started cursing saying, “That’s too much,” “Put it back (as if you can put open frozen yogurt back),” going on and on and on. The owners attitude was an AMAZING CLASS ACT! I’m watching the woman and she’s taking about her bank accounts, obviously transferring money while wearing a Gucci bag dressed to be 9’s and broke! I’m not making this up. I keep seeing comments complaining about cost, how dare you! Things are expensive and if you can’t afford it stop going into other peoples establishments causing chaos. It’s not even expensive, people only behave this disrespectfully when it’s a minority business owner thinking everything is for free! Keep that same energy when business owners are white, I bet you won’t! Your financial issues are your own. No business owner asks you to come in with your nasty attitudes. I will definitely be back! I hope his business has many blessings!“
Customers` Favorites
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“Okay so the cookies were to DIE FOR! The chocolate chip cookie alone was delish! All the options were great as well. It's a cute little shop, it's small but you don't feel cramped at all. Customer service was a little rocky though. Every question I had seemed to be a nuisance. I get it was a busy weekend but the customer(s) shouldn't have to feel as if they are doing something wrong. But as I said, the desserts were AMAZING, just could've had nicer service.“