39 Best Ice Cream Shops in Richmond

“Fantastic ice cream shop with some of the best I’ve had! All the ice cream flavors (there are a LOT) are homemade right in the shop. Super friendly staff too!“

“Wonderful, dense, New England style ice cream. I’ve yet to try a flavor that was not absolutely wonderful. Inventive flavors. You can’t go wrong with anything these guys put out. Also very friendly staff!“

“Delicious ice Cream and cones!“

“Love this place! Delicious gelato and other treats! Friendly staff and a very cool atmosphere. Always excited for our weekly visit!😁“

“Ice cream was so creamy. It was probably the best ice cream I’ve ever had.“

“Truly the #Just Ask. You won’t regret the decision.“

“Love the blue cow. Today I had chocolate chip cookie dough. So disappointed, no cookie dough or chips. Just vanilla ice cream. I told the server and she said I wasn’t the only one to complain about this.“

“Whoa!! Whoa!! Whoaaaa 😋🤤🤤🤤!!!

My kids and I just tried this yummy dessert shop and they have soo many desserts and ice cream options from funnel cakes to frozen hot chocolate frappes- It was so hard to make a decision!!!🍨i got the dubai chocolate sundae and biscoff cake and boy was it goooodd!! The owner was very patient, kind and personable! Cant wait to go back and order the biscoff sundae and a specialized funnel cake 😋 !!“

“Truly the #Just Ask. You won’t regret the decision.“

“Yum! The Rocket is a must.“

“This Deluca Gelato provided the Gelato and Sorbet for our daughter's wedding on May 20th at Jolene winery..The choices were so great and the texture of the Gelato was incredibly smooth and silky. They were the perfect desserts for a perfect spring day wedding. Everyone was so excited to see that little Gelato mobile cart parked outside the dining hall. The guests enjoyed the treat very well and we are very Thankful for their service in this event. We highly recommend this place for your needs. You won't be disappointed.“

“All I can say is "Yummy"!!!! Staff was very friendly. It was neat to see the ice cream being rolled“

“Super friendly and fast service!! Our first visit and staff was very helpful!“

“lovely atmosphere and delicious ice cream.“

“Last Saturday morning, we had an ordering issue error which was caused by our teen. I spoke to the manager (if I remember correctly, her name was Faith) and she could not have been any nicer or more professional in straightening out our problem. Crumbl is lucky to have such a pleasant person working for them, and taking the time to help me out....
And the cookies are delicious as well (especially the raspberry one!} :0)“

“I cannot express enough how amazing Sweet Tooth Ice Cream is! We wanted to throw a very last-minute mini celebration for our employees — literally with only 24 hours’ notice — and hoped to have an ice cream truck come by after lunch. Nikki made everything happen seamlessly and was able to get us scheduled on such short notice.

Everyone was incredibly kind, professional, and accommodating, and it ended up being a huge hit with our team! The ice cream was absolutely delicious, and the entire experience made our employees feel so appreciated. Thank you again for the quick turnaround and outstanding service. Highly recommend Sweet Tooth Ice Cream for any event!“

“I went last night with my husband and although we were there while it was relatively busy the two girls working were nothing but kind and patient. My husband has a stutter and the girls working were nothing but kind and accommodating. I know we will be coming again!“

“Truly the #Just Ask. You won’t regret the decision.“

“Dalia's is our neighborhood bakery and ice cream store. Everything is made on site. Lovely welcoming and clean store. Everything is delicious!“

“Lovely place, lovely people, and lovely tea of course 💕.“

“Cookie Chris is way better than Crumbl or Insomnia cookies. We’ve been coming here for years and they have been consistently amazing! The kids love to celebrate their wins by getting a giant cookie from Cookie Chris.

Chris is extremely nice, as well as the staff. Chris was happy to come from behind the counter to take a picture with my daughter. The staff is always patient with us as we try to decide which fun flavor to try (they change every week and have the biggest variety). A lady was taking pictures one time for the store, and then came over to talk to my kids. My daughter was so impressed that she told me when she grows up she wanted to be just like that lady.

Between the cookies and friendly staff, this place is the best.“

“10/10 experience. Had gone to crispy cone… but they cut off the line… and turned out to be way better than we could have expected. The staff was extremely welcoming & friendly. Ice cream was one of the best I’ve had in a long time… tastes like grandma made it. Highly recommend coming here.“

“Truly the #Just Ask. You won’t regret the decision.“

“I had them do 24 cupcakes for my Mom’s 75th birthday and they not only looked amazing, they tasted amazing! I got so many compliments on how good they were and I definitely pointed them to Smallcakes!“

“I just discovered The Treat Shop at the front of Woodlake. The plain glazed donut was delish! Customer service was also fantastic. We will definitely be going back. Next time we might try the milkshakes.“

“I love the non dairy options. The customer service is usually awful but the good ice cream cancels it out for me each time. 🤣 They need training, they treat you as if you ordering bothers them. No smiles no greeting just tilted heads and attitude. One lady was so dismissive to us and had the nerve to make us wait while she trained two girls on milkshakes. We were like hello and she literally ignored my husband. 🤭 5 stars to the non dairy ice cream though.“

“Favorite place to get ice cream because VEGAN SOFT SERVE!! They have awesome seasonal items that change regularly. My personal favorite is National Watermelon Day. Always delicious and hits the spot. The parking lot is small but there’s always at least one spot. Make sure you go early when they have the limited items because they will run out!“

“the best icecream around! I am from Wisconsin and every time we are in Virginia Beach or Richmond we visit!“

“We went to another location that was closed and called this one ahead(Sunday). This time we called ahead and they were open! We drove further with our newborn and our twin boys only to find out that neither of us had our wallets 🤦🏽‍♂️ slightly annoyed, I grabbed the keys to head home so we could pay. The manager recognized my wife’s voice and understood we already drove to another location to be let down and offered take care of our tab. This is such a blessing, it’s already hard get out of the house when you have a baby, and it turned everything around just from their recognition of what we were experiencing already. Glad we came to this spot, the kids loved it and we highly recommend visiting if you’re in - or even outside of the area!“

“Where can I find grape sugar free Popsicles around 77503 area. Those were the best when I was in the hospital and I can't seem to find them anywhere. Ty!“

“A great staple to Carytown! We recently walked around after dinner and were drawn in by the delectable smell from the street! I got cappuccino chip & salted caramel. Husband got mint chocolate chip. We both got the waffle cone bowls. OMGGG it was so delicious!“

“my guys load up on toppings.“

“I’m a bit disappointed! I came to get ice cream and funnel cake. The kitchen was already closed, well before the listed closing time and the cost of the ice cream for a single scoop was shocking. I know y’all have good food but I will be reconsidering coming back. 🥺“

“I just moved to this neighborhood and I live this place! The staff is wonderful and always crazy pleasant. I am also partial to the radio choice~ a fav ween song was playing when I walked in followed by something from my elder millennial ancient twee past from elephant 6 prolly. And look at this BEAUTIFUL tomato on my loaded bagel. Love it here!!!“

“Amazing service and nice people. Can’t wait to get one of the cakes for my birthday.“

“Ate and drank here for the first time. The drink ("Sex on a Waffle") was tasty, the waffle with the blueberries and strawberries was delicious. My friends said they enjoyed their food, also. I definitely plan to eat here more often, and bring more friends!“

“Mmmmmmmmmmmmmmmmmmmmmmmmmmmm“

“Buen servicio al cliente y delicioso ☺️🍦“

“I visit this store everyday when coming home from work. Great customer service and consistent professionalism. We can all choose to go to any store to buy products, but the great level of customer service is what makes the difference in an overall great experience.“