Customers` Favorites
Customers` Favorites
“The food and the people who work in this store“
Customers` Favorites
“The sub was tasty and toasted just right, but what really impressed me was the friendly service even during a busy Friday dinner rush. The young man and woman's positive attitude made the visit memorable. It's clear that great customer service is a priority at Subway Station, and their ability to shine even during peak times is a testament to their dedication. I'll definitely be returning and recommending Substation to others! 8/16/24
Kid-friendliness: Kids specials on Friday.“
Customers` Favorites
“Skip brought us the chicken salad and it was it was delicious! Lemon Basil was the very favorite but they were all good and enjoyed by all! Thank you for sending it up to upstate NY for us to try! Best wishes, Cindi Barber Palmatier“
Customers` Favorites
“Best subs in the area ! Highly recommend“
Customers` Favorites
“Wow. This place gets 5 YUMS from us! Looks like we missed National Sandwich Day, but we finally got the chance to try out McAlister’s and it did not disappoint! It did take a little while to decide what to get because their menu is so (beautifully) varied! I ended up getting the 1/2 salad (Pecanberry) and 1/2 sandwich (Harvest Chicken Salad). The price was very good, especially as I was so surprised at the portion given of both! -My sandwich was served on a croissant… a WHOLE croissant! The croissant was toasted just right, making it slightly crispy but not burnt. The salad and the dressing served with the salad were fabulous, as well. Until this meal, I had 2 favorite places to get green salads and one favorite place to get Chicken Salad. Now I have ONE favorite place to get both: McAlister’s. No joke. Plus, customer service there rocks! My husband and I are looking very forward to our next visit and asked for a take-out menu so it doesn’t take us so long to order next time! 😆“
Customers` Favorites
“Andrew the manager was very kind and helpful when I expressed my concerns for my previous visit. He made sure I left taken care of and my concerns were fixed. He changed my view on this subway location for the better: Thankyou Andrew !!!!! you’re awesome“
Customers` Favorites
“Some of the best customer service I have ever experienced. I was in there today 08/31 ordered the buffalo wings delicious and the customer service was phenomenal Peter and Tiffany thank you so much for being so kind and professional and the little boy was great also and knew exactly what he was doing again thank you so much
Laurie“
Customers` Favorites
“This is the best Subway shop in Newport News I have been coming to this one for several years the restaurant is always immaculately clean,friendly courteous staff,and great prices!!! M.helped me today and he was very helpful and made a very delicious sandwich!!! He had a very pleasant personality a wonderful asset to the company....hats off to M.and Subway for outstanding service to the community 💗“
Customers` Favorites
“Nice thickness of selection When u order double the meat especially“
Customers` Favorites
“I always get five Star service here for years and nothing less.
Vegetarian options: You can opt for a veggie sub or a salad made by your choice of whatever you want on it or in it. They'll chop your salad if you like or leave your veggies as is.“
Customers` Favorites
“Love Jimmy John’s subs. Better than Subway. And since I don’t put much stuff on mine anyway this is the best place. Especially like the special they are running. Buy a sub after 2 and get the chips and drink free on a combo meal. Yes please! Got a free sub on my birthday! 🎉 Love it!“
“We had lunch there today. My son and I took our first bite and both exclaimed , WOW at the same time. Their bread was fluffy and warm, everything tasted so fresh!This is the best subway I have ever had! If I lived on this side of the water,I would only go to this subway. Good job!!! Thank you for a great lunch!“
Customers` Favorites
“Great sandwich, My only problem was he put my sandwich on the counter to cut it and it wasnt clean, I didnt say anything to him but that is not sanitary at all he could have put sandwich paper down then my sandwich other then that he was nice and friendly“
Customers` Favorites
“Had an overall good experience! Matthew (trainee) helped me out and did an amazing job! They made my sandwich just perfect! The only downside was that one of the older male workers was a bit rude. I felt rushed by him and he had a short fuse with a customer behind me. There were some miscommunications that may be due to a bit of an accent barrier and he got defensive with the customer quite quickly. Still yummy and a good experience though!“
“This is my favorite Subway, I drive past the Poquoson Subway to come here. Every 2 weeks or so I receive great paper Subway coupons; THIS SUBWAY ACCEPTS COUPONS. The Subway in Poquoson does not accept coupons or offers. Everything is fresh and the staff is superb.“
Customers` Favorites
“Stopped in for my first visit to this location on July 23rd around 1:30pm. My husband and I don’t get Subway often because across 4 different states we’ve lived, the ingredients never look fresh and the stores always look dirty, but my husband is collecting the Happy Gilmore cups so I stopped in to see what I could get here. I was pleasantly surprised to walk in to an extremely clean store, and an amazing young man working the counter. He was so nice and friendly, even asked if I wanted my sauce light or heavy on the meatball sub which is something I’ve never been asked at any location. The ingredients were so fresh as well! It was like I stepped back in time, I have not seen a subway this clean with this fresh of ingredients in maybe 15 years. I will definitely be stopping by this location again! I wish I had gotten the young man’s name but he deserves a raise!“
Customers` Favorites
“If I got to get something quick fast in a hurry, let me tell you this is the spot you go over here to the subway. I guarantee you'll stay in front of the person and everybody. What do you want and ... you'll say (ah ah let me get ah ya na ya ok ) And at the end of that they will have your perfect sub made exactly the way you were thinking you wanted it, how you wanted it and you were standing in front of the register and they'll let you know. It's like $6 and some change or $7 and some change unless you got some chips and a drink or something like that. Either way how they are able to do such an amazing thing I don't know and how it's just so instantly fast. I was standing there and then had food in my hand and realize I had to turn around. Let the next guy go cuz I was holding up the line so you need something quick. Solid fast swing by there. They got you and don't forget to get them cookies on the way out“
Customers` Favorites
“Ok so today a friend and I came here for the first time today. The 2 women that were working today around 4pm were amazing. When I say their customer service was not only amazing you could actually tell that they we're dedicated to providing that service. My food was amazing and I promise you this is the only subway I'll be going too. Thanks Ladies.“
“Let me tell y’all something about this Subway by the Navy Exchange…
You ever walk into a fast-food joint and feel like the universe finally decided to do one thing right today? That’s this place. Spotless. Like “eat-off-the-floor” clean. I’m talkin’ cleaner than a Navy haircut inspection on a Monday morning.
The service? Smooth. Friendly. Professional. You walk in with lunch vibes, and they already know—you ain’t got time for foolishness. These folks move like a submarine crew on battle stations. Precision sandwich assembly, eye contact, smiles that don’t feel fake… that’s rare these days, man.
Even when it gets busy (and it will around lunch), they handle it like pros. Ain’t no chaos, ain’t no drama—just sandwiches gettin’ built and lives bein’ saved one footlong at a time.
The bread? Fresh. The veggies? Crispy. The cookies? Dangerous. Like, “I just came in for lunch, now I’m smuggling a chocolate chip problem back to work” kinda dangerous.
Honestly, if every Subway ran like this one, the world would have fewer problems. 5 stars. And shout-out to whoever’s managing that joint—you deserve a raise and a nap.“
Customers` Favorites
“Made a mobile order for one sub to go. It located in the front building at the Todd Shopping Center. Arrived after 10 minutes, and the order was ready. The Footlong Steak and Cheese in the Hearty Multigrain bread was Toasted filled with Monterey Cheddar, Green Peppers, Red Onions, Lettuce, Spinach, Tomatoes, Cucumbers, Black Olives, Black Pepper, and Parmesan Cheese.“
Customers` Favorites
“I will come back all the time, services by Michael was awesome. Michael makes this subways looks the best. I don't wanna visit any other subway. Michael made my day! 5 ☆☆☆☆☆ for michael!!
Kid-friendliness: My son love it!! The best sandwiches!
Parking: Easy access“
Customers` Favorites
“I visit this subway location regularly, and my experiences vary. There is one older African American woman who stands out for her kindness and genuine care for customers. However, the assistant manager and the owner tend to be less welcoming. On several occasions, I have placed orders through the app only to arrive and find that my order is missing, which can be quite frustrating, especially during a lunch break when time is limited“
Customers` Favorites
“Normally, I have nothing but glowing things to say about my experience at Jimmy John's. However, today was more freaky and less fast. The sandwich makers were moving very slowly and got the order wrong for a gentleman ahead of us. The young lady who took our order seemed very thrown off by that and reconfirmed our order twice. Once we received our food, it was very good, as usual. My only complaint would be that there is no need to put shredded lettuce inside an unwich.“
Customers` Favorites
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“everytime I've ever come to this subway everything is perfect!!! whoever does the hiring deserves a metal.... me and my sister had the pleasure of having our subs made by Luke and Missy, AMAZING PPL they had the place clean and the ingredients fresh!!! Thank you Luke and thank you Missy“