McDonald's in Hampton

“I ordered my food through the app. Once I completed and sent my order, there were 3 vehicle customers at drive-thru... BUT when I got my order, the drive-thru window had cleared a total of 5 cars. I thought orders were made and completed in the order in which it was received. And there was a good 3-4 mins after the 5th and last customer left drive-thru!!!!“

“Service is good. The inside of the inside and outside of the restaurant is amazing. The service is most of the time and besides for the few communication follows that the speaker is not working one time amazing nice staff and good atmosphere.“

“I don't know what's going on at this McDonald's at 11:23 in the morning on a Tuesday but the ladies in both of the windows were so nice to me. Greeted me with a smile and now I feel like I want to come back and eat here again LOL“

“Intricately designed drive thru/parking lot. Not really customer friendly, with several potential choke points and inopportune placement of barriers. However, the service is better than the surrounding area such as Hampton and Newport News McD's.“

“Fast service at the drive through. Friendly people at the window and my order was ready and out the window as soon as I pulled up. The only thing is I like for them to verify the order to me before I take it. I’ve been handed wrong orders before. ??‍♀️ Only a suggestion McDonald’s, verify customers orders as you’re handing them out the window. Thanks!“

“My son and I came into the establishment for lunch after his 2nd grade graduation this week and it was a Friday. Service was quick and fast. Food came out hot and fresh! My only issue was a bunch of teenagers in the corner of the restaurant. It was 12pm so I was confused why they wasn’t in school. They were vaping as well inside the restaurant while customers were eating. While we were eating. Staff didn’t say anything to them. Seems like the normal here at this location.“

“I ordered two McChickens, two sweet teas, and a medium fry for pickup, and everything was fresh and tasted great. The location was pretty busy, but they still got the order out quickly and accurately. Solid experience overall, especially considering the high traffic!“

“My daughter and I frequent this McDonalds. Well we went this morning around 830. They were very busy. But let me tell you this…from the lady taking the order on the speaker to the last gentleman that gave us the order they were AMAZING!! They were so friendly and polite. I’m not saying the service was bad before but TODAY!!! I wanted to go through drive thru again and get something else ? Very well 3/14/2024 morning crew!!!!“

“I don't like eating out much as customer service is always lacking. I'm a manager at a restaurant and always notice bad service. But the lady (Taysha) at the window that took my order haf the best customer service I'd seen in a while. I was not given a receipt buy the other person and wanted to praise this employee, Need more employees like her.“