McDonald's in Norfolk

“Beat McDonald's 💓 i have been to in a while wish i lived closer i would make this my go to. I live off tidewater and i refuse to go to that one and i live right next door across from park smh 🤦 😒 😤 but this one is great 👍 👌“

“The new owners take great pride in their stores and teams. They work hard in their restaurants and give back in the community via the food bank, local high school.sports sponsorships and educational scholarships for their staff. The food and service consistently exceeds expectations in the industry. Love supporting local business owners like these.“

“We went through the drive-thru and had an amazing experience thanks to Lee! He was incredibly friendly, patient, and had such a positive attitude. Even through a quick drive-thru interaction, he made us feel welcomed and appreciated. Our order was correct, the service was fast, and his excellent customer service really stood out. Employees like Lee make all the difference, and McDonald’s is lucky to have him on their team!“

“Definitely not the average experience at a McDonald’s. Although not healthy the food was prepared correctly, hot and fresh. Everything was made right package right and the Customer Service even walked around the store to make sure everybody had what they needed and we’re comfortable. I also noticed the place was impeccably clean definitely not your normal. McDonald’s absolutely as far as fast food goes the best experience.“

“Went for a to go order and was welcomed by rashonda she provided immaculate customer service by attentively checking on us while we waited on our order and did a quality check to ensure we were satisfied with our order , people like her make the world go around“

“Really can't complain. Went to the drive-thru for a sandwich and a nice coffee and came out the drive-thru with a sandwich and a nice coffee. The lady who took my order was just as friendly and nice as the gentleman who gave me my food. My sandwich was hot and my iced coffee was cold. I received napkins in the bag and a straw couldn't ask for more from a McDonald's drive-thru“

“This McDonald's is extremely small, there are a total of 3 tables inside and they were full when I was there.

The main way to order is by drive thru, which goes surprisingly quick. The food was fresh but the burgers seemed like they were actually 'thrown together'. A couple of seconds more putting together my sandwiches would have prevented the mess I received. But, they were fresh and hot so can't complain too much.

I know fast food gets very busy but there's always time to make food look presentable.

I did notice that the medium drink is now the size of what used to be a small drink, but that's how 'shrink-flation' works. Not McDonald's fault, it's how companies make a profit.

The employees were friendly and very busy with orders but did seem to be mostly positive.

All in all I was pleased and will go back!“

“I don’t normally leave reviews, but every time my family and I go to this McDonald's we are shocked by how wonderful the staff are. The employees here some of the kindest I’ve met, something that is so rare in the fast food industry these days.“

“*Update again* Looks like doing new hires and management has been on site, much improved and rating up for that.

*Update* They have really dropped in service. Today they lost my order. After waiting 20 minutes there was not even an apology. On a normal day. There's horrible wait times now

Self serve order system but not bad“

“Always clean, always friendly. Can get busy at times but staff work well together to try and make wait times as little as possible. I can honestly say this is one McDonalds who doesn't need a third window! They actually get your order right the first time!“

“This is one of the best McDonald's I go here when I'm in the area. The staff is always very friendly and helpful and they serve you quickly. So when I'm on Hampton Boulevard and I need a quick bite to eat this is my go-to spot.“