McDonald's in Chesapeake

“Shout out to Manager ISAIAH. I ordered delivery June of 2026 was missing a quarter pounder from my meal and spoke to Hana manager to said she would comp next order. Next beginning of august I placed a delivery order and spoke
To Delvin (who had no record of this and took so long to finally say he would include With my next delivery order that I did not receive it. Late august spoke to manager “calling me mommy” and said she would replace. Never happened. Finally after 4 managers (3 months) I spoke to Isaiah manager in September who actually listened and finally delivered the quarter pounder I was missing since June. He also included a free apple pie for my troubles that I was not expecting. ISAIAH. THANK YOU!“

“This mcdonalds did a fantastic job. I highly recommend this place. They said there latte machine was down but they still made me a iced vanilla coffee which I really appreciate. The service was incredible. 5 stars. This mcdonalds was extremely awesome to visit.“

“Andrew is the BEST! He was extremely professional, attentive, polite and addressing me by my name was the most gracious part! He served each customer with a smile and in an exceptional way. He even extended an invitation of returning to the location another time to be serviced. His display is customer service deserves recognition and I hope this location values him and treats him well. He is a gem. Thank you Andrew for making my visit one to remember!“

“I just ate the most magnificent meal I've ever experienced at McDonald's anywhere. This was on Centerville turnpike The food was hot and fresh delicious to boot. I've tried to reach them at the store line but I can't get through. This pit a major yummy in my tummy Thank you“

“The staff was friendly, and I didn’t have to wait long to get my order. The place was also impressively clean…from the tables and floors to the restrooms. I ordered the McChicken, and for the price, it’s a cheap and filling option for a quick meal or snack on the go. Of course, don’t expect anything fancy…you get what you pay for!“

“The only reason i will give 5 starts is for this employee that was working by himself, yes the guys was working alone in a fast food restaurant sunday 7:22 PM! My 5 starts is for him, not MCdonalds. Dude is a hero! Attending with a smile in the face and trying to do his work!“

“My family and I frequently come here to play. I love that the play place has its own area with tables and a door to close it off so kids can’t run out. The staff is also really friendly! The tables and chairs in the play area have always been clean, so has the bathroom in there.
I don’t particularly care for McDonalds food, but my kids do and they love this particular establishments play place. Always other kids to play with as well. Great rainy day spot, and you can actually kinda relax hahaha!“

“They completely understood the attachment at this McDonald's on 10/7/25 at 530 pm. I ordered online and after waiting a couple mins in front with no interaction.. I got my food it was hot. I was surprised. The fries was hot. I was amazed. This is the best McDonald's I had. I will visit again to see if that's the way they roll or I got lucky. Good job manager and crew“

“I don’t know how else to thank the crew that was on shift today. My order was messed up due to a technical glitch. When I realized it was taking a while I went to the counter and they were kind and professional and got me my order right away. Great experience!“

“I haven’t had breakfast at McDonald’s in a long time. I bought a sausage egg and cheese biscuit with a hash brown this morning. It was absolutely delicious 😋 I am very pleased with my yummy breakfast today from this McDonald’s restaurant. The service at the drive through was phenomenal and made my meal even better! Keep up the great work McDonalds!!“

“Stopped in around lunch and I have to say, I hate that customer service has gone to the wayside. Nevermind ordering at a kiosk, but hey, how about we acknowledge the people walking up to the counter? Eye contact gonna kill ya? Ick. And it's not just this store, although I've made it my platform. Maybe I'll become desensitized to all this apathy, but it hasn't happened yet.“