“I visited during breakfast. Davon took my order at the drive thru. He was very polite and kind. He had the same energy at the window. I love it when I get great service at McDonald’s. It doesn’t usually happen. But Davon deserved to be recognized.“
“I liked it. Typical McDonalds located in a strategic location in a busy street. But - good access although, as usual, the city perpetually has the street torn up for decades, plenty of parking and handicap accessible. Their latte machine always s3ms to be in working order, a big plus for me and preferable to Starbucks and day of the week. Recommended.Kid-friendliness: Very kid friendlyWheelchair accessibility: Wheelchair and handicap accessible for anyone“
“Doing DoorDash you’re often met with rude staff and long waits. Not the case here, at least in the morning, incredibly quick with excellent customer service. Joe specifically is the friendliest person I’ve interacted with through a drive-thru in a year of doing this job full time.“
“I love the whole MORNING CREW!!! THEY always get me right in the mornings. (I go every morning). It's sad. Lol. Kempsville rd n Centerville turnpike. Andrew n his crew r the beat morning workers.Parking: Easy accessKid-friendliness: Awesome“
“I often go to McDonald’s for the kids you know. It’s in a crowded area and they’re usually busy but I’ll tell you they keep on top of it and they always keep those lines moving very rarely do I have problems there I always go to the drive-through so sorry I don’t have any information on online ordering but I’ll tell you this location even though the lines are always lines of the drive-through they really punch them out and get them through! A real plus for this location is that they open early and stay open late!“
“This McDonald's stays busy because of the location. But they are always friendly, and they have never messed up my order. I gave the food a 4 out of 5 because last time I went, my burger was a little dry and sloppy. But it was still good because I was really hungry.“
“There's no better deal than their .89 cent ice cream cones! Their 3.50 bundle with your choice of a double cheeseburger or 6 chicken nuggets and fries is such a deal as well! They are open til 3am daily too!On the down side if you're stopping by late nights when only the drive thru is open be prepared for a 20 min or even longer wait. Although working with a skeleton crew everyone is pleasant under the duress. Sad thing is after waiting in a long line for a bit of while for that ice cream cone only to find out the machine is down for a cleaning or there are no more cones for the ice cream.Parking: All parking is perimeter parking. There is also drive up trash receptacles as well as walk up trash receptacles. The lot is clean and landscaping is well maintained.“
“I was a truck driver for 2 years and was forced to eat at fast food restaurants all the time. But I have to tell you this place is consistent. The food is always hot and well prepared. The presentation is good that wrapped correctly. The food aint slide off the bun. By far this is the best mcdonald's i've ever been to.“
“When visiting this franchise I always have to wait close to an hour just to complete the transaction from beginning to end. However, I still choose this location because I can taste the difference in my food, Its always hot, fresh, and the service is still very accommodating and understanding. Customer service is always top notch, but the wait could use some adjustments. I will continue to go here regardless of any other franchise being closer.Kid-friendliness: These associates are always happy and greet my family with smile and authentic kindness you can feel. I appreciate that, even with the wait.“
“The manager was very nice. He came out to the lobby & asked customers if everything was alright. It was the cleanest McDonald's I have ever been in. Great experience!Parking: Clean parking lot,well lit.Wheelchair accessibility: Definitely W/C accessible w Handicap parking“
“Drive thru line was long but moved fast, but my fries were kinda hard, definitely not what I expected. Got a simple double cburger bundle and asked for no salt on my fries...guess it's true that they don't cook u fresh fries they just redrop fries to so call, get the salt off, now I got over cooked fries that I don't want.“
“The Dinner Managers are so sweet! i love them, best food ive ever had! my order is constantly correct and always fresh, only problem ive ever had is with the short black girl in the window and her attitude.Dietary restrictions: if i need something removed they remove itParking: Plenty of spots“
“Place has the new self order kiosks but only 2 of them. There were lines to use them because it takes MUCH longer to use these than ordering from a person. Then it took 15 minutes for them to bring my food. Not fast food, not an advance over the old system.March 2024: I have to add to this review because of one person I interacted with on my last visit. Shanice was the person who brought my order to my table after I placed it at a kiosk. Unlike all prior servers, she brought my drink and not just the cup. She also had a very pleasant attitude and added some energy to the place.“
“Tonight I went by this location and I seen a few workers from MCDONALD'S inside talking to each other in the dining room, I seen a few employees in the back working and they'd help a costumer taking a order, once they were done, they immediately left, like I wasn't behind. I walked up to the MCDONALD'S workers talking to each other, and I asked for help and this employee name Demetrius. Was so helpful and he took my order in the front, and was so helpful. I couldn't asked for no better costumer service than what he gave me. We need more people like him.“
“This time fries were tasteless and limp. The med soda I ordered had an inch gap between the lid and where the soda began. When I asked the employee if she could put more in all she could say that was "that's a medium" like she couldnt override the soda dispensing machine that obviously needs to be recalibrated.Always a wait even when less than 3 cars in line. Customer service is obviously not a priority.“
“My daughters & I have always had a great experience here. I admit, sometimes it takes awhile and the food isn’t hot, but the service is always wonderful. Today, particularly someone went above & beyond and made my day with a simple act of kindness. My 3 year old and I were dining in and were having a particularly difficult day, but there was no way an employee could have known that when he came up to our table and offered her ice cream. He gave her a cone for free & I know it seems simple, but that act of kindness helped me so much today. My spouse is deployed, my other daughter is autistic & the one I was eating with is having sensory and anxiety issues, requiring some interventions. I work in a challenging industry & own a business. I’ve been overwhelmed lately, but simple human kindness is very restorative. Thank you, for your graciousness on a day I needed it most.“