“There was an issue with my online order that caused it to get cancelled without my points being refunded. My order was a sausage biscuit and it was just past breakfast. An employee asked if she could get me something else instead, so I said fries. She gave me a big with fries but also a bunch of other food!! I had no expectations of her even solving the problem the app caused (not her) and yet she went away beyond.“
“Jalen was super helpful in showing me how to get my code and place my order using the mobile app, while in the DRIVE-THRU. They were patient, and afterward was incredibly quick in getting my order to me - without me having to pull forward and endlessly wait. I'm older so it was so nice to meet them and they show me so much patience, and kindness.“