Chick-fil-A in Richmond

“I absolutely love this Chick-fil-A location! The food is consistently fresh and delicious, and the service is always excellent. The staff is friendly, professional, and attentive. I always have a great experience when I visit, and the consistent quality and customer service keep me coming back. Highly recommend!“

“Lunch. The chicken sandwich was fresh, crispy, and delicious. The waffle fries were crispy, too. The tea was good an sweet like I like it.
Seats available. Nice and clean.
Only minus was there wasn't a person working the dining room. Which was so unusual“

“What a delightful surprise! My first experience with an iced coffee at Chic-fil-A and it was really really good! Perfect flavoring. I would definitely get another one in the future. There food is always wonderful and service is fantastic and efficient! Thanks for the lovely surprise this morning!“

“I always have a great experience at this place. The team is always friendly, welcoming, and fast with the service. My food is consistently fresh and the restaurant is always clean and organized. They really make customers feel appreciated every time. Definitely one of my favorite places to eat!“

“This Chic-fil-A is located in Chippenham hospital. The service is great. The staff is always friendly, the place is always clean and our food always hot. This is my go to when I don't feel like going all the way to the Forest Hill location.“

“I never give a bad review unless there is a good reason. The girl who actually brought the food out was sort of nice. She wasn't the typical person that works at CFA. I asked for some extra sauce and another bag because the one I got food in was full to the point hard to close. The food wasn't for me but my daughter and son inlaw who were at the hospital after she gave birth yesterday. She came with the extra sauce, but no bag after she first went to take gather and take food to another car. Then asked again for the bag. Kinda ignored me, on purpose gave no response. The I watched her go and gather food for another order. All the while I am blocking the lane. After about 2 minutes I just finally left because I was now being rude to other people. She was just a very unemotional rude person. No personality or care. I ahould have gone back a taken apic of the person. But i didnt and wont. The food as always was good, the atmosphere i always love. Never been to that CFA before and probably never Will again because we live in NC. But it was infuriating to say the least. So obvious the person was not a caring typical nice CFA person.“

“I have been sick for a month and was craving a chicken sandwich. The young guy who took my order through the drive thru is such a sweetie. He helped me and was so nice and even concerned . Ill be back and thank you for making me feel better“

“I recently visited Chick-fil-A, and it was a great experience from start to finish.

The location is incredibly convenient, making it a great spot to grab a quick meal when you're on the go.

As always, the food did not disappoint. The Chick-fil-A sauce is, without a doubt, one of the best sauces I’ve had at any fast-food chain—it’s perfectly tangy and creamy, and it pairs perfectly with just about everything on the menu.

I went for the chicken strips, and they were absolutely delicious. Crispy on the outside, tender and juicy on the inside—just the way a chicken strip should be.

The seasoning was spot on, and they were cooked to perfection. It’s great to see that even in the fast-food world, Chick-fil-A delivers such high-quality, flavorful food.

What also stands out is the friendly and efficient service. The staff was attentive and made sure the experience was pleasant from the moment I walked in.

The atmosphere is always welcoming, whether you’re dining in or grabbing your meal to go.

For fast food, Chick-fil-A is definitely one of the top choices.

Great food, great service, and a solid overall experience.

I’ll definitely be coming back soon!“

“(My order was placed through DOORDASH) Chick-fil-A 1601 Willow Lawn Dr.

I ordered a deluxe chicken sandwich with the potato fries with garden herb ranch dipping sauce (simple meal) with pepper jack cheese instead of American cheese and extra pickles thanks!!!! I didnt get a combo because I already had a beverage but thanks again for the extra pickles my food arrived on time as promised and it was fresh hot and very satisfying i will order again soon!!!“

“This location is everything! They have an awesome manager he is incredible!! While I was there the employees that was waiting to clock in was early enough to be on time!! Gratitude! The manager sets the tone! He just over the top management material!! From questions to fulfilling his team concerns. He has an vibe that make you want to come to work. I felt all this while waiting for my order which was handed to me in 5mins. tops!!! His communication skills was on an 1000. And I thank him for all he offered doing my visit; from hospitality to presenting self respect and towards his colleagues!
Awesome location as long as he leading a team the store will forever stand out. Thanks for the PLEASURE MR. Manager with the dreads!!“

“The food tasted great the wait is long but of course cause it a college campus location and is one of the places that take its meal plan. There’s more rushes than a normal chick fella it’s gonna take time to make each order they are human. If u don’t want a the wait and u don’t have a meal plan go to another one!“

“Such fresh, reliable food...always delicious! The spicy chicken sandwich has a perfect amount of spice and is thick and moist. The service is always amazing! Everyone is friendly and helpful every single time! Loved the Christian music in the background too:)“

“I don't know who needs here this, but the gentlemen josh always has excellent customer service. I honestly thought he was the manager, since I've been coming to this location. Shirt tucked in well groomed and well spoken. If I were regional ops he would Definitely be my prospect to represent one of the locations for manager. Sky is the limit young man keep doing what you doing! I hope the right person reads this and make it happen 🙏“