Chick-fil-A in Richmond

“I absolutely love this Chick-fil-A location! The food is consistently fresh and delicious, and the service is always excellent. The staff is friendly, professional, and attentive. I always have a great experience when I visit, and the consistent quality and customer service keep me coming back. Highly recommend!“

“Lunch. The chicken sandwich was fresh, crispy, and delicious. The waffle fries were crispy, too. The tea was good an sweet like I like it.
Seats available. Nice and clean.
Only minus was there wasn't a person working the dining room. Which was so unusual“

“I was not going to try the Chicken and waffle sandwich based off of popularity alone. I wanted one after I saw how good my nephew's sandwich looked. I purchased the combo, and added lettuce, tomatoes and pickles and it certainly did not disappoint! Syrup is given as a condiment, but it was not needed as the waffle is already sweetened with a maple syrup flavor. It complimented everything I added to my sandwich and also filled me up as this was my 1st meal of the day. I went after 1 PM in the drive thru, it was busy, but I was out in no time. I always receive professional service at this location. The sandwich is goooooddddd!!!“

“This Chic-fil-A is located in Chippenham hospital. The service is great. The staff is always friendly, the place is always clean and our food always hot. This is my go to when I don't feel like going all the way to the Forest Hill location.“

“usually order delivery from you guys and no issues but the one time my order is completely wrong a bacon biscuit which somehow turned into a sausage egg and cheese on a muffin or something and the label was marked witht he correct order. nevermind being hungry and having to go out to get something cause im not eating something i clearly didnt order and/or like, overall no issues just this one today and out 5 bucks on a biscuit i didnt get“

“I love this chickfila so much!! I always go during or after my shift at kilwins and all my co workers love it too, I can’t remember the last time I had a shift and not gotten Chickfila from this amazing establishment. The workers are so sweet and kind, and so hard working, i always feel welcomed coming in, and the food is magical, there is no day where i don’t crave it.“

“I rarely ever have an issue with this chick fil a, it’s my go to store always! Even if I’m coming from the city I will wait till I’m back on this side to stop. Mr Blake Kelly always comes in clutch with the rewards. They are fast, friendly and amazing!“

“I recently visited Chick-fil-A, and it was a great experience from start to finish.

The location is incredibly convenient, making it a great spot to grab a quick meal when you're on the go.

As always, the food did not disappoint. The Chick-fil-A sauce is, without a doubt, one of the best sauces I’ve had at any fast-food chain—it’s perfectly tangy and creamy, and it pairs perfectly with just about everything on the menu.

I went for the chicken strips, and they were absolutely delicious. Crispy on the outside, tender and juicy on the inside—just the way a chicken strip should be.

The seasoning was spot on, and they were cooked to perfection. It’s great to see that even in the fast-food world, Chick-fil-A delivers such high-quality, flavorful food.

What also stands out is the friendly and efficient service. The staff was attentive and made sure the experience was pleasant from the moment I walked in.

The atmosphere is always welcoming, whether you’re dining in or grabbing your meal to go.

For fast food, Chick-fil-A is definitely one of the top choices.

Great food, great service, and a solid overall experience.

I’ll definitely be coming back soon!“

“I have been sick for a month and was craving a chicken sandwich. The young guy who took my order through the drive thru is such a sweetie. He helped me and was so nice and even concerned . Ill be back and thank you for making me feel better“

“I don't know who needs here this, but the gentlemen josh always has excellent customer service. I honestly thought he was the manager, since I've been coming to this location. Shirt tucked in well groomed and well spoken. If I were regional ops he would Definitely be my prospect to represent one of the locations for manager. Sky is the limit young man keep doing what you doing! I hope the right person reads this and make it happen 🙏“

“This location is everything! They have an awesome manager he is incredible!! While I was there the employees that was waiting to clock in was early enough to be on time!! Gratitude! The manager sets the tone! He just over the top management material!! From questions to fulfilling his team concerns. He has an vibe that make you want to come to work. I felt all this while waiting for my order which was handed to me in 5mins. tops!!! His communication skills was on an 1000. And I thank him for all he offered doing my visit; from hospitality to presenting self respect and towards his colleagues!
Awesome location as long as he leading a team the store will forever stand out. Thanks for the PLEASURE MR. Manager with the dreads!!“

“Such fresh, reliable food...always delicious! The spicy chicken sandwich has a perfect amount of spice and is thick and moist. The service is always amazing! Everyone is friendly and helpful every single time! Loved the Christian music in the background too:)“