“The best McDonald’s I’m the 757!!! The staff is awesome the service is great!! My orders are always right and they never lie and say the ice cream machine is broken or no frappes!! They are the best!! Clean, friendly and fast service!“
“I had a really bad experience. The manager was really rude, but then the GM. Wrote out to me, resolved the issue, gave me some free food. And the staff when I came back the next day to get it, perfect. I think it was just that one guy having a bad day. You can come here. It'll be fine. It's not dirty or anything either“
“I haven't been to McDonald's in a long time, I had a few minutes to spare this morning on my way to a job & I chose to hit the drive thru at McDonald's, I ordered the the steak and egg with carmelized onions bagel, it should have a little bit more onions then it would really make a statement, it was delicious.“
“Fish fillet medium combo for lunch today was simply hot, delicious and so good and to my surprise the sweet tea was perfectly tasty. The service was awesome at the drive thru with a very short wait and I must say to all the employees keep up the good work I was very impressed 👍🏽.“
“Dusk is an amazing employee. He remembers me whenever I come in and makes a connection every time. I hope he trains the new people on how to interact with guests so there can be more like him in your store! He is also always willing to help the guests who are older get the food to their tables and does it with a smile! Keep it up dusk!“
“Before this year and maybe last, the orders were always wrong, gross, and badly provided. I am astonished by the amount of improvement. I cannot believe how much this place has turned around. The service is even better than chick-fil-a now! What ever you guys did is working and is awesome.“
“I always come here since it's so conveniently located, but the service is kind of a hit or miss. Damik (I believe that's his name!) is such a wonderful employee and my food is always delicious! Honestly, late night is the best time to go. Especially if Damik is there! Give that man a raise! :)“
“I want to point out a few workers here. Gayle, who I have witnessed getting on her hands and knees to keep the store immaculate. She always greets everyone and offers to refill drinks. She is a delight to speak with. Then several other crew members are absolutely amazing. They run a tight ship and take care of everyone quickly“
“I visit McDonald's on Bonnie Road in Virginia Beach five times a week for breakfast. Danielle and.Dayonce Are the highlight! (Besides the food, of course) Very nice people love seeing their happy smiling personalities first thing in the morning“
“Visiting this location just for a quick sandwich. The wait time slightly longer than I’m use to. The counter staff was polite.
Note to management: I planned to dine in but the first section I sat at, the odor wasn’t refreshing for an eatery.
However, I enjoyed the item I purchased.“
“I placed my order through the McDonald’s app tonight, and the whole experience was smooth and surprisingly fast. The moment I pulled into the drive‑thru, they already had my order queued up and ready to go. The staff was friendly, the line moved quickly, and everything in my bag was hot, fresh, and exactly right.
placed my order through the McDonald’s app tonight, and the whole experience was smooth and surprisingly fast. The moment I pulled into the drive‑thru, they already had my order queued up and ready to go. The staff was friendly, the line moved quickly, and everything in my bag was hot, fresh, and exactly right.“
“I choose to go to McDonald’s today because I was craving for the McGriddle. I love it. To me it taste like pancakes. I entered the store and it was so quiet and peaceful. I needed help placing my order at the kiosk and a young man came to help me. Very nice customer service. Everything very clean and neat.“
“Genuinely the best customer service I have ever received in a mcdonald’s. As I was enjoying my meal I couldn’t help but notice the consistent hard work and dedication from the entire team during a friday dinner rush. You are appreciated!“
“Today, we had a wonderful experience ordering/dining in for breakfast. Isaiah, our cashier, was amazing—friendly, efficient, and made the ordering process smooth and pleasant. Junior, who handled and distributed customer orders, truly went above and beyond. Our food was nice and hot just the way we like our breakfast.
With our order, we got decaffeinated coffee, but it wasn’t brewed to our liking. We ask Junior if he would kindly make a fresh pot. He asked if we’d prefer a fresh pot of regular coffee instead, and when we agreed, he made it—and it was absolutely delicious. That level of attentiveness and care really stood out.
While taking care of their regular patrons they also had a large group of young teenage boys who were participating in a wrestling championship there in Virginia Beach and what was so amazing was that the line was moving at a very fast pace with the large group.
It’s always refreshing to receive such excellent customer service. Junior and Isaiah made our visit enjoyable and are a great representation of the team. They provided outstanding customer service.“
“Had a great experience today. Got 2 double cheeseburger, planes. Had a wonderful conversation with the lady that took my card. And then proceeded to get 2 single cheeses all the way. So I went back in and asked for my 2 double cheeseburgers playing. So she gave me a single cheese. Plain 2 single cheese plains. Which is fun? What $7 for a double cheeseburger is a lot? Thank you for making me laugh today. And great service“
“This is a small McDonald's however they provide big quality! It's always clean. The customer service is always friendly and the menu is never lacking what you would expect to get from other McDonald's. I don't know how they do it, but they manage to provide the same quality and timeliness as any other McDonald's. I usually go through drive thru; which is right at the window, so you're not yelling at a menu. You're talking directly to a person, that's always friendly. I would recommend this McDonald's.“