10 Best Bakeries in Williamsburg

“Last night, I had one of the worst experiences in customer service of my life. My friend and I still could not believe how absolutely frustrating that situation was and how upset we were over some “cookies”. I have never come to Crumbl and had such a terrible experience. While, I will not be going into detail as to what happened, I do wish to say we returned this morning to lodge a more formal complaint about the issue.

We spoke with a manager named Mikayla (I hope I am spelling her name correctly) and I have decided that I want this review to be more about how she handled the situation.

To be frank, she listened to all of our complaints about the problem. From the severe rudeness to all of the individual issues we had with it. She was kind and legitimately cared about the issue despite it being 8:30 am and clearly not on her shift. She allowed myself and my friend to fully speak about the whole problem and addressed all of our concerns. I have to say that’s probably the best experience I’ve ever had with management hearing and handling an issue. I just wanted to come here and talk about how great Mikayla was and how satisfied we are with the way she handled it.

A lot of times, customers are not always correct but this all was truly not my fault. A simple legitimate apology would have solved this whole mess.

And to be clear, an “I’m sorry you feel that way,” isn’t an apology. Mikayla deserves a raise because at this point she is the only reason I’ll be giving this Crumbl another chance. So thank you so much to Mikayla for providing outstanding customer service. You are the best!“

“We were so happy to finally try Cookie Chris and it definitely lived up to the hype. We love supporting this amazing local business! We chose two different cookies with ice cream in the middle to make an ice cream sandwich, and it was absolutely delicious. The cookies were fresh, soft, and packed with flavor. Such a fun and tasty treat, we can’t wait to come back and try more flavors!“

“I had a great experience with Smallcakes. The staff was friendly and they accommodated a rush birthday cake order for me. The most important part of all was that they did a great job replicating the inspiration design and the cake was delicious!“

“Today we ate at the Carrot tree and the service was so friendly and welcoming. The food was so wonderful and fresh. They gave free lunch because we are furloughed federal employees who missed yet another paycheck. I was so thankful for the kindness shown. Also my lunch was amazing. I don't have enough kind words. Thank you so very much!!!!!“

“every single item I've ever tasted has been truly inspired by all the gods! if you want breads baked to perfection this is your spot!“

“Teirra did an excellent job on my daughter’s birthday cake. The cake was moist and tastes really good. The entire process went smooth from ordering until delivery. The cake was boxed up really well and the presentation was great as well. I would recommend Teirra’s services 100%.“

“I reached out from the far reaches of N. Minnesota, to order birthday cupcakes for my daughter, who lives in Williamsburg. Extraordinary Cupcakes was kind, helpful, and easy to work with, even over the phone. We ordered party cupcakes in two varieties, Marvelous Madagascar, and Inconceivable Coffee......and they were incredible, according to my daughter and her friends! Thank you!“

“Auntie Anne's is such a classic go-to snack spot. We always stop by for the original pretzel with salt and a side of cheese dip simple but so good. The staff is always friendly, and it’s in a perfect location to grab a quick snack while shopping. The smell alone draws you in every time!“

“My family and I stopped here on the way home from our vacation. I had the monthly special black pepper and parmesan bagel. It was absolutely delicious. My wife had the breakfast sandwich with a nitro cold brew which she also loved. This place is awesome and we will definitely be back! 5 stars!“

“We love going to Frothy Moon every Monday for Moms Muffins and Minis. Plate Fete’s pretzel bagel breakfast sandwiches are SO delicious. We also love the brown butter cinnamon rolls and the Black Forest sandwich cookies. 10/10 recommend. Such a fun way to start the week!“