13 Best Ice Cream Shops in Williamsburg

“Never have been to Meadows before; but I will be back. The custard tasted sooooo good. The people were nice and patient. Everything looked so good and it was hard to make a choice. The portions were good, the added items in the sundae were fresh, crunch, and tasted good. Thank you for a great experience!“

“Best soft serve around! Old school ice cream“

“Small locally owned business. Fantastic people.
This Italian gelato is literally flown in from Italy.

Absolutely amazing. I would highly recommend this place for ice cream, gelato, snacks.

Top notch business !!“

“I tried to order over phone but there was no answer so I went over and ordered my banana split in the drive thru. The service was outstanding and tasted great. After I returned home, I recieved a phone call saying they had missed my call and if there was something that they could do. I told them that I drove over and picked up what I wanted and it was no big deal about the phone call. I was amazed by the fact they they called me back and how sorry they were for missing my call. The young people at this business have always been very polite and this business has the best customer service I have ever had. Please thank them for their great customer service.“

“We were vacationing in the area and came across this gem when we stopped at the pizza hut next door. It was a little after 8pm, and when we got to the door we realized they were closed. My son was bummed out, but the kindest women and her kids offered to open back up to get us a scoop! Amazing customer service! Not only was the ice cream amazing (my son had the orange cream and I had pecan) but they were so friendly. My kids are still talking about how nice they were, days later. We vacation to Williamsburg every year, and we will definitely be making this shop part of our tradition! If you all see this, thank you! You certainly didnt have to open up and serve us, but we are so thankful that you did. Amazing experience for our family!“

“Chocolate therapy is a chocolate lovers ice cream. It's Ben & Jerry's, of course it's good. Good selection of flavors if you have a preference or want to experience. My only complaint is I feel the price of the largest cup of ice cream doesn't match the size as their largest would probably be considered a medium or small at other ice cream locations.“

“I had the tangerine, pineapple, and coconut with diced kiwi fruit and that combination was amazing! My favorite flavor was the coconut: it smells fabulous, tastes authentic, and is so very smooth. I plan to go back tomorrow for more flavors I wanted to try. Delicious!“

“Last night, I had one of the worst experiences in customer service of my life. My friend and I still could not believe how absolutely frustrating that situation was and how upset we were over some “cookies”. I have never come to Crumbl and had such a terrible experience. While, I will not be going into detail as to what happened, I do wish to say we returned this morning to lodge a more formal complaint about the issue.

We spoke with a manager named Mikayla (I hope I am spelling her name correctly) and I have decided that I want this review to be more about how she handled the situation.

To be frank, she listened to all of our complaints about the problem. From the severe rudeness to all of the individual issues we had with it. She was kind and legitimately cared about the issue despite it being 8:30 am and clearly not on her shift. She allowed myself and my friend to fully speak about the whole problem and addressed all of our concerns. I have to say that’s probably the best experience I’ve ever had with management hearing and handling an issue. I just wanted to come here and talk about how great Mikayla was and how satisfied we are with the way she handled it.

A lot of times, customers are not always correct but this all was truly not my fault. A simple legitimate apology would have solved this whole mess.

And to be clear, an “I’m sorry you feel that way,” isn’t an apology. Mikayla deserves a raise because at this point she is the only reason I’ll be giving this Crumbl another chance. So thank you so much to Mikayla for providing outstanding customer service. You are the best!“

“I Stopped by the new short pump location and definitely enjoyed everything! The customer service is top tier. I ordered the new cinnamon roll cookie and it was nice and soft on the inside with just the right crunch on the outside. The top has a light icing drizzle and cinnamon sprinkles. I’ll definitely be back to try more.“

“We love Rylie!!! She lights up Baskin Robbins every time we see her! She always greets us with her incredible smile and makes us feel like family. She is as sweet as the ice cream !

Dietary restrictions: They offer a variety of options AND keep nut allergy selection separate from other flavors !“

“Wow! I have found the store that has all I have been looking for in great desert! I love ice cream and especially soft serve and I love fruit and chocolate. Also, I only go to establishments that put the customer first. This shop has it all, creamy high quality soft serve with all my favorite flavors including rich chocolate and fresh fruit choices! You can combine two flavors in a swirl and then go the to next spot you choose to continue to add the amount you desire into your cup. You have quite a number of toppings to choose from as well. They weigh the cup and charge you by weight. The focus is on the customer and on serving and supporting the community. Very pleasant staff and they know how it all works. The best of the best!“

“Very good ice cream compared to the national chain across the street. #GoLocal when you are on vacation. My daughter has a severe peanut allergy & they cleaned the scoop AND opened the new batch of ice cream under the current one!“

“If you're visiting Williamsburg and looking for great ice cream and memorable gifts from the historic area, Bubba's Ice Cream Shack is the place to go. Wow, there's so much to see here, with plenty of unique gift ideas that make for perfect souvenirs. And the ice cream? Absolutely delicious! This spot combines tasty treats with a fun shopping experience. Highly recommended for anyone exploring Williamsburg!“