Customers` Favorites
Customers` Favorites
“Great. The customer service and fresh fast food brought me back down memory lane of the early 2000's Wendy's experience. Almost as good as the yellow cardboard Wendy's days. Who ever is running the establishment needs to be recognized and well cared for. You, Wendy's manager; I salute you!“
Customers` Favorites
“Decor is standard ivar’s, so I gave it a default 5 stars. Food is as expected, nicely fried seafood. The Asian lady frying the food seems very on top of things and open to helping the cashier when she has a spare moment. She seems more invested than she should be, so that’s good, right? They also bring your order out to you. I’m used to them calling your name and you have to get your order at the counter. So services is above par for an Ivar’s.
Wheelchair accessibility: Seems to be flat and level. No steps“
Customers` Favorites
“Great food and workers are amazing!“
Customers` Favorites
“Drive thru was fast and accurate. Food was typical and as expected. Not sure if all ingredients were approved for human consumption but was conveniently located and workers were friendly. Intercom in drive thru was difficult to hear but it was all correct on the order.“
Customers` Favorites
“The owner only responds to Posts that give the restaurant kudos. They will not address any type of drug policy as most of their employees are high as a kite if you go in there any time for dinner. At this Burien location they would rather fight you than to give your money back or accept responsibility for mistakes. We ordered online and didn't think to check the food because the bag was heavily taped and had our information on it… unfortunately when we got home it was not anything close to what we ordered. I then tried to call the Burien Arby's and no one answered the phone, in fact it seemed like there was a sort of fax machine that they're able to answer but after the third time they hung the phone up and took it off the hook. Remember when customer service was a thing!? Well Arby's and Burien does not!👎👎👎“
Customers` Favorites
“I wanted to take a moment to recognize an employee named Carlos at this location. I came through the drive-thru earlier today and unfortunately my shrimp was missing from the bag. I was already having a stressful day, so when I came back inside I probably wasn’t in the best mood. Carlos noticed right away and approached me with incredible professionalism and kindness.
He sincerely apologized for the inconvenience and calmly asked how he could make things better. His ability to de-escalate the situation and show genuine customer care really stood out. He went above and beyond to make sure I left feeling taken care of, and he even suggested trying another item while fixing the mistake.
Customer service like that makes a big difference. Carlos handled the situation with patience, respect, and a positive attitude. Panda Express is lucky to have an employee like him.
Thank you Carlos for turning my stressful moment into a positive experience!“
Customers` Favorites
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“Great visit! With the BOGO Blizzard 99 cent deal, we couldn’t deny the need for a visit to the Burien Dairy Queen.
The very helpful and kind cashier greeted us as soon as we walked in and made ordering super easy - thank you, Andrew!
We were the start of a early evening rush of dine-in orders on this particular visit, Thursday night. It also appeared that there was a constant flow of customers through the drive-thru while we were there.
The restaurant was very clean and the restful was looked after.
Our Blizzards that night were as thick as we would expect, as proven by the upside down demonstration by Andrew when we received them. The Strawberry Angel Food Cake was nice, but would’ve been better if the mix-ins had been more incorporated - my partner was bummed to realize he was relegated to vanilla only halfway through his frozen treat. My classic Heath Bar Blizzard did not disappoint.“