“I arrived to pick up an online order, and it was extremely busy inside. The team working were working so well together being as speedy as possible. My online order wasn't quite ready, and after waiting a while they realized they had a few online sandwich orders waiting to bagged up, one being mine. They were so apologetic and felt bad. I don't have a care in the world that it took a little longer than usual, it was nice to be somewhere with good customer service and to watch a team of staff members working as hard as they were. Shout out to them!“
“Great customer service. I ordered something for pickup but got a flat tire before I could pick it up. After waiting for a tow truck for 2+ hours, I realized I wasn't going to be able to get to JJ's anytime soon so I called to see if they would be willing to deliver my order instead. While that's not something they can normally just do, they figured out a way to make it happen and made me a fresh order (the original order was 2+ hours old) and delivered it directly to me. Now that's good customer service.“
“This Jimmy John's store is amazing! From the manager to the staff to the food. I order in the mornings because I have to be at work at 10:30 and many times they have my food ready prior to 10:00 when they open. They are always so accommodating very friendly an excellent food!“