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“You get exactly what you expect with this McDonald’s. I love that they have brought back the two for five menu, and while I primarily stop for breakfast, I can see how this would be a great cost to save for lunch as well. Staff work hard to keep the line moving quickly through the drive-through, and I have never had an issue with my order. Depending on when you visit, the line can back up quite a bit, but that is primarily due to its location. The coffee is great, the fountain drinks a are always well carbonated and not lacking for syrup. Perhaps the best part is that this McDonald seems to be one of the few that has a functioning ice cream machine. You definitely can’t go wrong stopping at this location..“
“I haven't been to a McD's in a while and it's sad to see they've made the interior bare bones. You don't serve your own fountain drink (so no more refills) and there's no station to get ketchup (just to go pouches). The workers here seemed nice and have me good customer service though.“
“Friendly and welcoming… busy like always it’s McDonalds y’all , workers hustling and smiling while doing the job at hand.. morning management attentive! Alejandro was at the register but hustling to make sure the wait wasn’t crazy appreciate ya !!!“
“Its McDonalds so its as expected the great thing is its right off the freeway and perfect for pit-stop during a road trip for kids to play. The only problem is theres lots of homeless people and they stay in the only restroom with a changing table, we were there for over an hour and could not get in to change our kids.“
“I was shocked because they were so busy but they still got my order right, I don't mean to be a pain but I do order no salt on my burger., food was fresh, place was clean and being cleaned constantly. No crappy fries in the kids meal like most places do. Manager was attentive and staff was on it! Thank you for being a place I can bring my daughter to play!“
“Stopped by today for a quick meal, and honestly, I was impressed! Carlos was working the drive-thru, and he was super friendly, even though it was pretty busy. I ordered a double quarter pounder with no pickles, and everything came out exactly as I asked, hot and fresh.
Usually, I’m a bit cautious about fast food orders, but they really nailed it this time. The whole place seemed well-run, and it was nice to see the team handling the rush with a positive vibe. Definitely left satisfied and will keep this spot in mind for a quick bite!“
“We all have our stories about going to McDonald's and not getting our orders correct. I've been to this place dozens of times and they have always gotten my order correct. Everybody there is very friendly and I highly recommend for anyone to go to this place“
“It’s a very standard, very serviceable McDonalds. Depending on when you visit, you may get a long line but the staff busts their butt to make sure it keeps moving. I haven’t eaten inside so I can’t speak to that, but honestly, what you see is what you get usually.“
“It is Wednesday December 4th @ 9.30 a.m
I had to write this because it's rare to see this type of performance at a fast food location.. First time eating and dinning in at this location, hands down the best service I've received at a McDonald's. The cashiers were very friendly and accommodating. Thank you guys for your hard work. As soon as they see you come to the counter, they approach you to make sure you're ok. Not many McDonald's locations do this and it really matters. Everyone was doing great. Very happy customers here..“
“Food is good. They give you the whole
Order. Just seems like it's a bother to ask for anything extra like sauce or some more napkins.
The whole digital kiosk ordering stations are great for streamlining the process but not all the staff want to do is fling your order at you and walk away. Customer service is not really a thing anymore. And for the prices these days I expect a little customer service & support.“
“So today I stopped at this McDonald’s expecting the same old experience I get at every McDonald’s boy was. I surprised I ordered the new steak bagel and when I opened it, it was made perfectly. It looked like a picture. It literally look like a picture. Fantastic job. I was so pleased. I am so glad I stopped here this morning for my breakfast. I was in a hurry. They were fast. They were friendly. They were courteous, and my food looked and tasted delicious. It wasn’t over sauce. It wasn’t put together sloppy it was great Thank you so much.“
“I honestly have not been able to eat at McDonald's for years. I take my daughter to play at the play place but since I have been going to this one I have been able to start stealing fries again. Their fries are fresh and the nasty oil tast does not stay on the fries.“
“I always go to this McDonald’s when I have to do shows in the area. I have to say the staff is always friendly to me when I go there. The app hates to work and the staff is very forgiving of when that happens and makes sure I get the right discounts. Also this has to be the coldest place I have ever been too lol that’s not a bad thing in the AZ heat. This restaurant is amazingly cold idk why but ya very cold. I love it don’t change that it’s a great break from the heat!
Always clean when I go in as well.
McDonald’s food is not really
5 star worthy but at least this
McDonald’s is“
“I want to thank the creator for sending me to this McDonald's, Brisa treated me very well, just as a person should be treated, and as a customer service I recommend Brisa for her nice attitude and good communication with the customer. Keep it up breeze and thank you for serving well.“
“This Mcdonald's is quite local to me i'm sure I am a familiar face to many employees here!
The service is always great from the staff at this location, always clean, served in a timely manner, and I hardly have any problems! A most notable hard-working Manager is Oscar.
He is quick to make sure my order is completed, asks if anything is incorrect about it, and is always willing to help with a smile on his face!
Runs The Restaurant very well! I'll always be here.“
“Everyone was so friendly when I came in on April 25, 2025, at 9:16pm. It’s not every day you come across a whole team that’s just very nice and sweet. The food was well McDonald’s but it was good McDonald’s not the dry McDonald’s, but honestly, it was everyone’s personalities that stood out—especially the lady at the front with the kind of curly, blond-ish hair. She really made my night. It’s so refreshing to see genuine people out in the world, and it’s even better when they’re the ones you get to interact with.“
“I come here for breakfast and lunch. Every time I come through the drive thru I get greeted by the same person who also greets me at the window when taking my money. Brianna is always patient and efficient and informs me of any deals going on. She does an amazing job and is a great multi tasker. I just wanted to give her a shout out of how amazing she does at her job. Brianna keep up the good work 👏 🙌“
“Hmm depends on which McDonald's you are going to because different McDonald's have way better service than the other ones. You just have to find out which McDonald's are the good ones who take pride in their job and are happy to help you.“
“I’ve only ever been through the drive thru, but every time the employees are very kind and polite. I’ve gone to other McDonald’s where they don’t fill my drink all the way or don’t give me extra ice like I ask for with my soda, and this one always follows through. Fries and food have always been hot and seasoned! No complaints here! :) I usually don’t complain but I’ve truly had a good experience here.“
“It's a busy location downtown. Lots of traffic... everyone.. Staff was calm and professional with a bit of comic mischief in the air. "Swear I heard a joke" ? ? my phone be waiting for me but I have small orders. You hear customers be frustrated. I been that person. You see people keep working like it's just another day. I'm a firm believer that your attitude determines your food quality. Be respectful and people will treat you respectful. Check your food before you leave. If it's nice. Give a head nod to them and be respectful to there respect in there profession. It's customers who cause bad cooking to grow exponentially. They good with me.. still always check ya fries..“
“Charged the max allowed on my SNAP benefits card but only ordered $10 in food for me and my man, did not get any fries that I ordered and paid for, and the whole order was crammed into one bag with no receipt. The cashier did not seem to understand how to count change and my man didn't have a quarter so we had to use a last extra dollar after it was rung up so the receipt was wrong and my man dropped the change when the cashier tried to reach into his car though the window. Crazy! No way...
Parking: Parking tickets are not consistent with hourly pricing or price per car.
Kid-friendliness: Not kid friendly at all! In fact the manager refused to put ice in my water cup and said I had to purchase something to be able to use their bathroom.
Wheelchair accessibility: Wheelchair signs but they are always taken up by employee drivers parking with no handicap sign or placard bringing a group of youngsters who are basically then unattended and ignored.“
“Desiree at the window is the best employee you can possibly have. She needs a promotion and a raise. She's so friendly and she is always so accurate with my order every time I come she has such a pleasure and they always look forward to seeing her. The food and the other employees are amazing. The store is always clean. Hot fresh food every time“
“I ordered through the app and my burger bun was pretty stale, the wonderful female evening manager immediately remade my meal and added an extra cheeseburger. The service here is top notch, and the crew is fast and accurate. This is the first mistake I’ve had here in over 3 years of eating at this location.“
“Never in my life did I think I would ever leave a review for a McDonald's, but I have to say out of the thousands of McDonald's I've been to over my lifetime, the staff at this location have to be some of the kindest and most professional that I've experienced. Every single time I leave there I just think to myself how nice these people are, which honestly is a breath of fresh air. Whatever it is you all are doing, keep doing that!“
“I’m sitting in my car, but I just wanted to take a moment to say how impressed I am with how clean this McDonald’s is! 👏 I work in this area a lot, and I usually stop by to grab some coffee ☕ and use the restroom before heading out. Considering the socioeconomic challenges in this neighborhood, I think it’s worth pointing out how much your team’s effort stands out. 🌟 Your employees are doing an amazing job here—thank you! 🙌“
“This is the best Mac's house I have been to in a long time, although I don't eat fast food that much anymore. I would recommend this fast food chain where u are and are considering something quick and good to eat. McDonald's strives it offer hot food and quick service, although prices are up at all fast food places McDonald's is #1 in service and quality“
“Recently I stopped for takeout only to be berated by McDonald’s staff… after waiting thru a long morning rush hour line to order I finally reached the window where I further sat waiting and after a time an order came thru the window and it was the wrong order… staff began arguing telling me that was what I ordered. I told them that I requested a double #9 order for me and passenger but they ignored me and said that I had to go thru the line all over and pay for second meal, so I drove away! Once home I realized I had entirely the wrong meal and after checking bank charge for meal I was charged approximately $19.00. I was ripped off for which I’ll never return!“
“Fast is good, too fast and cold not good... I am one of those rare people who likes his food hot. I don't mind waiting when it comes to me that way. Service in most cases are great.. but almost always the food is Luke warm or just flat out cold
They should offer a hot off the grill or made to order options“
“Actually impressed with this Mcds. Although someone left a dirty adult diaper in the stall in the restroom I can't knock them for that. The rest of the place was clean. And I watched more than three different employees help customers figure out the kiosk ordering. That alone proves that this location trains their employees to focus on the customers needs, regardless if you're cleaning floors, delivering a meal, or off the clock! Seriously one worker clocked out then was helping a Spanish speaker figure out how to complete her order. Never seen this at any Mcds in the entire city. Kudos to y'all for taking the time to go above and beyond what your job requires and doing so with a smile and compassion. 5 stars all the way around a great place to stop and eat!“
“We went to 2 different Burger King before we came here lol & one thing I can mention is we ordered the same thing different food of course & we ended up saving 12$ here we went through the drive thru & they had a friendly service & food was great I'm not cheap but I was quite excited I saved 10$ haha I have no idea why“
“this is the tiniest McDonald’s I’ve ever seen! But they were very nice. Going through the drive-through I was ordering a type of breakfast. And the kid on the speaker said oh if we do it this way you’ll get it cheaper! Needless to say, I was very impressed and happy that this was offered to me! Definitely will go back to this location!“
“The wait time was pretty long but worth it at the end especially because of the one employee (can’t remember his name but he was hispanic and kinda short) was very sweet especially when he forgot the shake but made up for it giving me and a bigger size thank you:) (11/30/24 @10:45ish)“
“I had such an amazing experience, I made a mistake on my order by forgetting my food in the drive through, I drove a way without getting it, and when I realized it I came back and the manager Cynthia, was so understand and accommodating that she was able to replace my order y no charge. So sweet. And amazing customer service“
“I came into this location to pick up an order. It was 7/8/25 at around 830-9am. The store was packed about 12 ppl waiting and a drive thru full of cars. There was a lady there I didn’t see her name. I’m assuming she was a manager because she had a collared shirt on. A couple guest got a little agitated because of the wait. She completely kept her cool. What was most impressive was she didn’t lose her smile once. She was very polite and even in a rush took the time to listen to the customers. I wish I caught her name to give her kudos.“
“THIS PLACE HAS NO CUSTOMER SERVICE!!! BUT WHAT DO YOU EXPECT FROM A BUNCH OF KIDS!!! NO LEADERSHIP OR ACCOUNTABILITY!!! AND YOU WANT TO BE PAID MORE??? C'MON MAN! LOL I HAD TO WAIT FOR 20MIN AFTER ORDERING IN THE DRIVE THRU AND THEY STILL CAME OUT WITH THE WRONG ORDER, AND WHEN I GO IN TO SEE WHATS GOING ON, T H E Y R E U P S E T ! ! LMAO 🤣 GOOD LUCK
DONT GO TO THIS ESTABLISHMENT“
“I went to the McDonald's in Walmart Supercenter and I purchased 2 $1.00 cheeseburger ?, small fries ?, and a large sweet tea and also the service there was absolutely amazing, because it was quick and also my meal was freshly cooked and hot ?. In which, I really appreciate it coming from McDonald's fast food restaurant. I enjoy the meal very much so I look forward to returning to this particular McDonald's restaurant again.“
“I gave this McDonald's a five star rating because of the fact that they did not bother me even though I have a number of bags with me. They seem to cater pretty well to the homeless. If I'm not mistaken the bathroom was out of toilet paper. Other than that it was a fairly pleasant experience.“
“The young lady that’s usually at the last window with the cross necklace I think her name was Elana she has the best attitude and sweet spirit I experienced in a long time in the fast food industry. She always create pup cups for my spoiled dog lol McDonald’s is a very rare occasion for us so it’s nice to be met with good interaction and service, and for the most part food is mainly hot and fresh.“
“The food is always hot anf fresh. I order ahead on my McDonalds app and pick my order up curbside, they are really fast. The Mcdonald app, you earn, and can use your reward points for free food, its great. When the drive-thru is really busy, I just order ahead, and pick up curbside, Lots of times its quick. Enjoy!😋“
“The drive-through the Automatic system ask you questions and they aren’t ready. It should say please wait a moment. Also they ask for your Oder and don’t listen to you having you repeat when they should just say hold on. The bonus they put you on hold for a small order and take the other car that got there while you were waiting & they have a $50 order so you wait even longer 🥴“
“I know leaving a review for McDonald’s makes me like fatty of the year lol but I really have to say that this staff, especially the morning crew, has the sweetest group of girls working that I have ever encountered. It makes my morning driving through getting my coffee.“
Fast Food • $
“This McDonald's was great.
They were very busy and I am sure theyaways are. They were very fast.
10 people in front of me in line and it only took 5 minutes. The food was also fast. Less than 5 minutes.
The food was very fresh and hot.
Great McDonalds“
“Wow! This McDonald's was very clean. However, while I was there, there were a few homeless people coming in and out. The restrooms are for paying customers only, which I appreciated. The employees do a great job of keeping everything clean and I did not feel uncomfortable at any time. My only complaint is that the employees were very aloof and not helpful.“
“Late night drive thru crew was on top of their game. Service was excellent, swift and fulfilling. Normally I hate drive thru, but tonight it went off without a hitch. Food was as ordered in all details.
Thanks again McDonald's! You made 1 dad and 4 girls happy. 😎👍👍“
“This McDonald's is good but they don't have the play land here. It seems like it's bigger than most McDonald's as far as seating. I ordered a Big Mac meal. It seemed like it was pretty fresh especially the lettuce was nice and crispy like it had just been cut and the French fries ? were fresh right out of the fryer. As far as the cleaning of the place it was immaculate. The customer service is great.
Parking: There is plenty of free parking.
Kid-friendliness: All McDonald's restaurants are kids friendly.
Wheelchair accessibility: There is wheelchair accessibility.“
“Food was hot and presentation was great. There was a guy at the drive through at 9:03pm, I was very tired and had a long day. He had great customer service skills for sure. We the customers appreciate the little things like that. The little things make all the difference…… thanks….“
“I visited here on 03/20/25 at 8:40am and the quality of staff and food was amazing. I’ve eaten at multiple fast food locations around this area and nothing has compared to their performance today. One of the best McDonald’s in town to visit hands-down“
“Both McDonald's here in Maricopa are the best. Excellent employees'fast services and always greet you with smiling 🌝. Place neat and tidy love. Keep up the good job, and thank you so much for your service. May God bless you all.“
“I've been coming to this location for years. I have to say the service is amazing. I had a little error on my order and I kindly addressed it and the manager was so very sweet and nice she apologized and fixed my order. The amazing energy she has given me is amazing. She has displayed great customer service. I know sometimes things happen but the best thing was that she understood my concern and made it better. Great experience of service and quality food 👌“
“I stop at this McDonald's (16th street and Glendale) about 3 times a week on my way home. Every time I see David it is a great interaction. The positivity, helpfulness, kindness! It's amazing! I could be having a bad day, and this guy's energy and attitude will turn that around! This world needs more people like you David! Thank you and the team you have there! Your great!“