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“Staff are friendly, most fast food places give you your food and never speak to you again. As long as they are not swamped they come out and check on guest to make sure they are satisfied. Quite often this has happened to me at this location.“
“Gots to be one of my favorite McDonald's on the south side of PHX. Coming home to the south on the I-17. Get off and boom McDonald's then straight home it's in a great place right off freeway. No need to go further from home to get some grub. Foods always on point fresh good and employees are nice and courteous. Overall it's a yes from ME HOT DOG HOT DOG HOT DIGGATY DOG“
“I’m not sure if it’s new management or ownership but the staff is 10/10 now. Everyone is so nice, smiling and works great together, everyone seems happy to be there, the manager jumps in to help and happily trains new employees. Very clean and freezing cold inside“
“I like coming to this one. It's always quiet, rarely crowded. Haven't been here since December. The remodel is nice, play place is closed off on its own so you can see the kids but not hear them lol, well not as much as you used to. Their prices jumped for a 6 piece nugget happy meal. Also it is colder than a hospital in here!!!🥶🥶🥶 But still nice and quiet.“
“I had a really good experience at the McDonald's! The service was fast, and my order came out fresh and exactly how I wanted it.
The staff was friendly and kept things moving, even during a busy time, which I really appreciated. The dining area was clean, and everything felt well-maintained.
If you’re looking for a quick, reliable stop with good service, this location definitely delivers. I’ll be coming back again!“
“I give Sylvia 5 🌟 's she has excellent customer service skills 👏 and is very respectful and kind. It's not everyday you meet people with great customer service skills, and in this kind of business we need more of this! Thank You Sylvia for being Amazing at what you do 🥰“
“Food is good and all but recently the last month or two. From 4 vists. When you order the big mac there's 4 or more TBSPs of the mac sauce in it. And when you bite into it, it all comes out. And it just tastes just like sauce and a smidge of meat.
Please, please, please, please, please quit putting so much sauce on the burger. And this is the only place out of the other McDonald's I've been too with a TON of sauce on. So please cut it 1/4 of the sauce. Or whoever is putting the sauces on them put somewhere else.“
“I order hamburgers and fries without salt and most McDonald's mess this up. Not only was my order right and it was quick, the Hispanic gentleman with the tie tonight just before close here on a Friday had a kind smile and a helpful way about him that I just had to mention! Thank you guys for the great customer service and in making sure my custom order was correct!“
“Everytime I come to this location I get served with hot food and Awsome customer service. I don't ever have a problem with this location. I give Kudos to the employees 🙌 they're always about business and very respectful. Keep up the good work 👏“
“Usually it's just breakfast ☕️🍳🥞 what I have at this McDonald's in the mornings and I've never had an issue with my meal or any of the employees. This restaurant is spacious, clean and well kept. The restrooms 🚻 do need attention, like cleaning and sanitized. Plenty of parking 🅿️ and drive through is fast. I believe some of the negative feedback is not entirely true or not being honest.“
“Stopped in to eat at the McDonald's on E. Cactus Road and had a genuinely great experience — which doesn't always happen at a fast food spot. A young man named Kevin was working and he was professional, timely, and just had a solid energy about him. You could tell he takes his job seriously. There was clearly good management behind the scenes keeping an eye on things, and it shows in how the staff carries themselves. Kevin's the kind of employee that makes you want to come back. Give that young man his flowers — he's doing it right.“
“I used my app and it was easy to do. I ordered the $11 2 big Mac and 2 any size fries for my son and I. He tore it up 🤣 The order came out quickly. The fries could've been better.I can tell they was old. So I would recommend speaking up about that especially if it's late at night when you go.
Overall I would rate my experience including the food a 8 only because the fries could've been better. Ask yourself would you eat these dry hard over heated fries?!“
“I worked super late and rolled up at 1 in the morning—exhausted but starving. The guy working (who legit looks like Asmongold) hands me my meal and goes, 'The fries are hot, be careful.' I was like LETS GO. Headed home, and boom—the food was hot, fresh, and absolutely delicious right when I needed it most. How do you even complain? Instant 5 stars, this spot is clutch for late-night cravings! Chat GTP did not need to remove basic profanity from this review.“
“Never in my life did I think I would ever leave a review for a McDonald's, but I have to say out of the thousands of McDonald's I've been to over my lifetime, the staff at this location have to be some of the kindest and most professional that I've experienced. Every single time I leave there I just think to myself how nice these people are, which honestly is a breath of fresh air. Whatever it is you all are doing, keep doing that!“
“Desiree at the window is the best employee you can possibly have. She needs a promotion and a raise. She's so friendly and she is always so accurate with my order every time I come she has such a pleasure and they always look forward to seeing her. The food and the other employees are amazing. The store is always clean. Hot fresh food every time“
“This is genuinely the best McDonalds ive been to in the country and I'm not exaggerating. Service is always great, food is always fresh and orders are always correct. I've been to McDonald's in almost every state, and i am so lucky that this location is my local one. I normally would not leave a review for a fast food place but this location and staff deserve all the positive recognition!“
“Kudos to the manager, called about the wait time tonight and the manager was very professional and honest about being short staffed. She deserves a raise, even though the wait time was long she handled that call every well, without matching my frustration or energy.“
“It’s a very standard, very serviceable McDonalds. Depending on when you visit, you may get a long line but the staff busts their butt to make sure it keeps moving. I haven’t eaten inside so I can’t speak to that, but honestly, what you see is what you get usually.“
“Whenever John is working I get the best service out of any McDonald's I've been to, the nuggets are always crispy, fries always fresh, and the time it takes to receive my food is half of other McDonald's locations. Thanks John!“
“1st time in my life a McDonald's was a good experience. The employees were actually really nice and happy looking. I wish every McDonald's was like this one. If you have good management, good employees stay. Please keep it this way!“
“I mostly come here for the 2 for $5 Egg McMuffins and they always hit. Simple, reliable, and clutch when you’re hungry and don’t wanna think. Definitely use the app because the deals are actually insane sometimes. Not fancy, but it gets the job done every time. Perfect quick stop before starting the day. And it's always insanely quick“
“The staff at this McD’s should have their pay tripled immediately as they act as cooks, servers and providers of free social work and emergency health contacts for a whole spectrum of Phoenix’s population. The state of Arizona should pitch in for services rendered.“
“Hmm depends on which McDonald's you are going to because different McDonald's have way better service than the other ones. You just have to find out which McDonald's are the good ones who take pride in their job and are happy to help you.“
“There is a employee named Angelo, and every time I go, I see a smile on his face, and he treats my family like his family and always makes sure we're good to go. Sadly, one of his coworker's didn't like his hospitality and became frustrated. Please keep hiring people of Angelo's caliber please!“
“I've been at this location for lunch before in the past.And was not satisfied because the food was cold and a fry's tasted old. Today I got a sausage mcgriddle meal with an orange juice and it was good.It was hot.I can't complain. I was hungry.“
“Bryan was awesome his attitude and customer service are above n beyond he can make a day turn great other workers smiles everyone so busy also clean atmosphere treated very well from rude customer s to pick up orders drive Thur n counters everyone was treated with respect Bryan thank u for awesome attitude“
“Warning you about the delicious strawberry pie s yo!!! Just be careful you don't drop it all over your shoe like I did, I had to go back and order another one but that was ok they are in- expensive enough. I can eat two with my coffee any time of the day!! Ty Micky D' for never discontinuing the strawberry pie.“
“Drive thru- ordered chicken nuggets and fries (2/6/2026 @ 4:00pm). I got home, hungry and ready to eat. Opened my nugget box and to my surprise! I got extra crispy (burnt/over cooked) nuggets and my fries, bland, not cooked long enough.
Someone back there needs to be retrained on the fryers (both nuggets and fries). I didn’t eat them, but my older son did, lol, he eats everything - with added heavy ketchup. 🤷🏻♀️“
“we're talking about McDonald's so you know it is what it is. BUT I WILL SAY THERE ARE TWO LOCATIONS CLOSE TO MY HOME AND THIS LOCATION FAR SURPASSES THE QUALITY AND SERVICE YOU GET FROM THE OTHER LOCATION!!! ONE TIME ONE OF THE EMPLOYEES LITERALLY SAW THAT MY DAUGHTER WANTED MORE FOOD THAN I WAS ABLE TO PURCHASE AND SHE BOUGHT MY DAUGHTER'S MEAL AND I THOUGHT THAT WAS JUST SO KIND. But even putting that aside, this one is far better than any of the locations in the vicinity. the food is always hot“
“I rode by once and thought it was a normal McDonald's but later I walked up and found out there is no lobby but you can still order outside. It would be nice if walkers had a bench to sit on and eat. Enjoy the outside lobby eating LoL.“
“I went to the McDonald's in Walmart Supercenter and I purchased 2 $1.00 cheeseburger ?, small fries ?, and a large sweet tea and also the service there was absolutely amazing, because it was quick and also my meal was freshly cooked and hot ?. In which, I really appreciate it coming from McDonald's fast food restaurant. I enjoy the meal very much so I look forward to returning to this particular McDonald's restaurant again.“
“This is the best Mac's house I have been to in a long time, although I don't eat fast food that much anymore. I would recommend this fast food chain where u are and are considering something quick and good to eat. McDonald's strives it offer hot food and quick service, although prices are up at all fast food places McDonald's is #1 in service and quality“
“Good experience at this McDonald’s location. The service was fast and the staff kept the line moving. I ordered the hash browns with the buy 1 get $1 deal and it’s definitely a great breakfast value. The sweet tea here is nice and strong, just how I like it. Perfect quick stop when you’re on the go.“
“We went to 2 different Burger King before we came here lol & one thing I can mention is we ordered the same thing different food of course & we ended up saving 12$ here we went through the drive thru & they had a friendly service & food was great I'm not cheap but I was quite excited I saved 10$ haha I have no idea why“
“Every time I have gone to this McDonald's the service is always great. Food is always fresh and drive thru is fast. I called today about the happy meal bts toys and the employees and manager were very helpful and said they would accommodate me on What toys they had. I went in and she looked in the boxes for me. I ended up purchasing 3 different toys with the happy meals. 😊 excellent customer service.“
“I actually just had to use the restroom here. I am an older lady and I stopped at Jack In The Box to use the restroom on 19th Avenue and Van Buren and they completely turned me away. However, I went to this McDonald's location and I spoke with Angelica the cashier and she graciously and immediately opened the restroom door for me as she could understand that I really needed to use the restroom. It isn't so much that I rate this McDonald's a 5 for the food, because I didn't order anything, it's for the staff and the milk of human kindness I experienced through this individual. Thank you McDonald's for hiring such a wonderful staff member such as Angelica. 💕“
Fast Food • $
“This McDonald's was great.
They were very busy and I am sure theyaways are. They were very fast.
10 people in front of me in line and it only took 5 minutes. The food was also fast. Less than 5 minutes.
The food was very fresh and hot.
Great McDonalds“
“McDonald's is McDonald's. Staple fast food.
I just moved into a new neighborhood and frequent this location now.
They are so much better than a typical location. The drive thru lane moves super quick. The food comes out hot and fresh. Especially the fries! And the customer service is amazing 👏. Everyone is friendly and professional.
This McDonald's location deserves props for being super well run and having an incredible staff.“
“Since I just got out I had to get some McDonald's, I remember when we gave them the W. Anyway staff at this location is nice and polite, food was hot, french fries was done perfect I got to say this a good location. The restroom was clean and smelled clean.“
“We ordered sausage egg mcmuffins, apple pies and drinks. Everything was good, the coffee was hot and the sodas were cold. The cashier was very friendly and helpful. The things that I didn't like were the childlike tables and hard chairs. The wood like paneling on the walls wasn't pretty, even though it matched the floor. They didn't have self serve beverages and you can't use the bathrooms unless they let you in, which they did. The inside of this McDonalds was just plain unappealing.“
“Looks like I'll be review #700 and a definite five stars for this McDonald's here on S. 35th avenue. The inside was very clean even though it was absolutely busy. All of the workers were super busy serving out food extremely fast. The workers all work in conjunction which is exactly how a kitchen should be run and a big shout out to Jennifer the team lead for serving up my food quickly. My burgers were really delicious and even at 11:00 p.m. the coffee was still hot. This location is highly recommended“
“Israel, One of several employees, took time out of his duties and busy workday to assist, not only myself, but other customers inside the establishment. He assisted me more than once though the self ordering system, which is difficult for most people, utilizing the computer touch screen self ordering system himself. He is patient, efficient, and has a positive attitude. Appriciate hard workers such as him. He is consistaint.“
“Absolutely hands down the best McDonald's experience i have had in Phoenix. The gentlemen working the front was taking orders, walking orders to cars waiting in the drive- thru and came to our table. He inquired and how our meal was if we needed anything and he even refilled our sodas. He deserves recognition and a raise.“
“One of the best McDonald's I've been to in a long time. Friendly workers, inviting atmosphere, and there's always something going on they always have some sort of event going on at this particular McDonald's. They even have bingo going with a wheel that you spin if you win, and you have a chance to win free food by playing bingo“
“Both McDonald's here in Maricopa are the best. Excellent employees'fast services and always greet you with smiling 🌝. Place neat and tidy love. Keep up the good job, and thank you so much for your service. May God bless you all.“
“I come to this McDonald’s pretty often, and I’ve gotta say the staff here is actually really solid. You can tell they’re working hard, staying organized, and trying to get orders out as fast and accurate as possible. Even when it gets busy, they keep it moving and don’t just give up under pressure.
What I’ve noticed though is that a lot of the delays aren’t really on them—it’s usually because of customers making last-minute changes, being impatient, or just straight-up rude. That kind of stuff slows everything down and makes it harder for the workers to do their job the way they want to.
The crew that’s there later on deserves a lot of credit too. They’re dealing with a lot at once—rushes, complicated orders, and tougher customers—but they still stay focused and get everything handled. Respect to them for keeping things running.
Overall, good experience. The staff does their part for sure—it’d be even better if customers matched that same energy.“
“The drive-through the Automatic system ask you questions and they aren’t ready. It should say please wait a moment. Also they ask for your Oder and don’t listen to you having you repeat when they should just say hold on. The bonus they put you on hold for a small order and take the other car that got there while you were waiting & they have a $50 order so you wait even longer 🥴“
“Late night drive thru crew was on top of their game. Service was excellent, swift and fulfilling. Normally I hate drive thru, but tonight it went off without a hitch. Food was as ordered in all details.
Thanks again McDonald's! You made 1 dad and 4 girls happy. 😎👍👍“
“January 23,2026 2ish-3ish pm
Came to dine in and SAM helped me with everything I needed!! THANK YOU! SAM HAS AMAZING CUSTOMER SERVICE!!! SHE GOES OVER AND BEYOND NOT JUST FOR MYSELF BUT FOR EVERYONE WHO CAME ACROSS HER!! THANK YOU!! ❤️🔥💕“
“First time at this location and I love the customer service I got today! Thank u James for being so kind, patient, and knowing what ur doing! The store is clean and the other employees are actually smiling and not looking like they hate their job.🤷 Good job McDonald's on Glendale!!! 👏“