McDonald's in Phoenix

“First time at this location and I love the customer service I got today! Thank u James for being so kind, patient, and knowing what ur doing! The store is clean and the other employees are actually smiling and not looking like they hate their job.🤷 Good job McDonald's on Glendale!!! 👏“

“Gots to be one of my favorite McDonald's on the south side of PHX. Coming home to the south on the I-17. Get off and boom McDonald's then straight home it's in a great place right off freeway. No need to go further from home to get some grub. Foods always on point fresh good and employees are nice and courteous. Overall it's a yes from ME HOT DOG HOT DOG HOT DIGGATY DOG“

“Friendly and welcoming… busy like always it’s McDonalds y’all , workers hustling and smiling while doing the job at hand.. morning management attentive! Alejandro was at the register but hustling to make sure the wait wasn’t crazy appreciate ya !!!“

“Food is good and all but recently the last month or two. From 4 vists. When you order the big mac there's 4 or more TBSPs of the mac sauce in it. And when you bite into it, it all comes out. And it just tastes just like sauce and a smidge of meat.

Please, please, please, please, please quit putting so much sauce on the burger. And this is the only place out of the other McDonald's I've been too with a TON of sauce on. So please cut it 1/4 of the sauce. Or whoever is putting the sauces on them put somewhere else.“

“I’m not sure if it’s new management or ownership but the staff is 10/10 now. Everyone is so nice, smiling and works great together, everyone seems happy to be there, the manager jumps in to help and happily trains new employees. Very clean and freezing cold inside“

“Took my kids for their first McDonald’s experience and got my two year old his first Happy Meal. I grew up going to this McDonald’s back in the early 2000’s and this was the first time I’ve gone back to see the new remodel. We had such a memorable experience. Food was great, service was great and staff is super helpful. Truly had an amazing time giving my child his first McDonald’s experience. I got the McDonald’s app and I was even able to treat myself with a reward Frappe while my kids enjoyed their ice cream cones. The play area is great for all ages. I think I had even more fun than my kids watching them enjoy the McDonald’s I loved so much as a kid.“

“I order hamburgers and fries without salt and most McDonald's mess this up. Not only was my order right and it was quick, the Hispanic gentleman with the tie tonight just before close here on a Friday had a kind smile and a helpful way about him that I just had to mention! Thank you guys for the great customer service and in making sure my custom order was correct!“

“I haven't been to a McD's in a while and it's sad to see they've made the interior bare bones. You don't serve your own fountain drink (so no more refills) and there's no station to get ketchup (just to go pouches). The workers here seemed nice and have me good customer service though.“

“This is one of the best locations I frequent. Occasionally they give me the wrong item or two. Coffee is sometimes burnt like really burnt. They always fix whatever is needed when I do bring it to their attention. Not perfect but what is. Gayle is awesome. Most of the employees are kind. Using the customer care link in the mobile app is a waste of time. They make you repeat yourself through 5 emails to no help.“

“A good location to get you in and out. Sylvia rubs a right so here. Always on the up & up. She sees a line and gets it handled. Leads well and is a motivational co-worker... Good people. She's the reason I go to this location. Always smiling save send to know and care about each customer personally. I didn't always eat McDonald's but if I do I go to Sylvia's McDonald's!“

“Everytime I come to this location I get served with hot food and Awsome customer service. I don't ever have a problem with this location. I give Kudos to the employees 🙌 they're always about business and very respectful. Keep up the good work 👏“

“Usually it's just breakfast ☕️🍳🥞 what I have at this McDonald's in the mornings and I've never had an issue with my meal or any of the employees. This restaurant is spacious, clean and well kept. The restrooms 🚻 do need attention, like cleaning and sanitized. Plenty of parking 🅿️ and drive through is fast. I believe some of the negative feedback is not entirely true or not being honest.“

“I was shocked because they were so busy but they still got my order right, I don't mean to be a pain but I do order no salt on my burger., food was fresh, place was clean and being cleaned constantly. No crappy fries in the kids meal like most places do. Manager was attentive and staff was on it! Thank you for being a place I can bring my daughter to play!“

“I worked super late and rolled up at 1 in the morning—exhausted but starving. The guy working (who legit looks like Asmongold) hands me my meal and goes, 'The fries are hot, be careful.' I was like LETS GO. Headed home, and boom—the food was hot, fresh, and absolutely delicious right when I needed it most. How do you even complain? Instant 5 stars, this spot is clutch for late-night cravings! Chat GTP did not need to remove basic profanity from this review.“

“Never in my life did I think I would ever leave a review for a McDonald's, but I have to say out of the thousands of McDonald's I've been to over my lifetime, the staff at this location have to be some of the kindest and most professional that I've experienced. Every single time I leave there I just think to myself how nice these people are, which honestly is a breath of fresh air. Whatever it is you all are doing, keep doing that!“

“Desiree at the window is the best employee you can possibly have. She needs a promotion and a raise. She's so friendly and she is always so accurate with my order every time I come she has such a pleasure and they always look forward to seeing her. The food and the other employees are amazing. The store is always clean. Hot fresh food every time“

“This is genuinely the best McDonalds ive been to in the country and I'm not exaggerating. Service is always great, food is always fresh and orders are always correct. I've been to McDonald's in almost every state, and i am so lucky that this location is my local one. I normally would not leave a review for a fast food place but this location and staff deserve all the positive recognition!“

“Went this evening to Mc Donald’s order 3 strawberry cream pies and coffe in the drive threw and the young lady was so pleasant when telling me it will be a 10 min wait that they were out and if I would like to wait for fresh ones. I said yes do to the fact that she din’t give me any attitude and was super sweet when telling me about the wait. Usually at other McDonald's they are so quick to raise their voice and give me attitude.Thank you so much for beeing so pleasant tonight Alex I hope I got your name right keep smiling and being pleasant🙂Miss Brittney delivered our pies after the 10 min and she was as sweet as Miss Alex so this McDonald’s deserves a gold star 😊“

“Whenever John is working I get the best service out of any McDonald's I've been to, the nuggets are always crispy, fries always fresh, and the time it takes to receive my food is half of other McDonald's locations. Thanks John!“

“I’ve only ever been through the drive thru, but every time the employees are very kind and polite. I’ve gone to other McDonald’s where they don’t fill my drink all the way or don’t give me extra ice like I ask for with my soda, and this one always follows through. Fries and food have always been hot and seasoned! No complaints here! :) I usually don’t complain but I’ve truly had a good experience here.“

“1st time in my life a McDonald's was a good experience. The employees were actually really nice and happy looking. I wish every McDonald's was like this one. If you have good management, good employees stay. Please keep it this way!“

“Hmm depends on which McDonald's you are going to because different McDonald's have way better service than the other ones. You just have to find out which McDonald's are the good ones who take pride in their job and are happy to help you.“

“The staff at this McD’s should have their pay tripled immediately as they act as cooks, servers and providers of free social work and emergency health contacts for a whole spectrum of Phoenix’s population. The state of Arizona should pitch in for services rendered.“

“I mostly come here for the 2 for $5 Egg McMuffins and they always hit. Simple, reliable, and clutch when you’re hungry and don’t wanna think. Definitely use the app because the deals are actually insane sometimes. Not fancy, but it gets the job done every time. Perfect quick stop before starting the day. And it's always insanely quick“

“It’s a very standard, very serviceable McDonalds. Depending on when you visit, you may get a long line but the staff busts their butt to make sure it keeps moving. I haven’t eaten inside so I can’t speak to that, but honestly, what you see is what you get usually.“

“This is the best Mac's house I have been to in a long time, although I don't eat fast food that much anymore. I would recommend this fast food chain where u are and are considering something quick and good to eat. McDonald's strives it offer hot food and quick service, although prices are up at all fast food places McDonald's is #1 in service and quality“

“Everyone was so friendly when I came in on April 25, 2025, at 9:16pm. It’s not every day you come across a whole team that’s just very nice and sweet. The food was well McDonald’s but it was good McDonald’s not the dry McDonald’s, but honestly, it was everyone’s personalities that stood out—especially the lady at the front with the kind of curly, blond-ish hair. She really made my night. It’s so refreshing to see genuine people out in the world, and it’s even better when they’re the ones you get to interact with.“

“I've been at this location for lunch before in the past.And was not satisfied because the food was cold and a fry's tasted old. Today I got a sausage mcgriddle meal with an orange juice and it was good.It was hot.I can't complain. I was hungry.“

“Drive thru- ordered chicken nuggets and fries (2/6/2026 @ 4:00pm). I got home, hungry and ready to eat. Opened my nugget box and to my surprise! I got extra crispy (burnt/over cooked) nuggets and my fries, bland, not cooked long enough.
Someone back there needs to be retrained on the fryers (both nuggets and fries). I didn’t eat them, but my older son did, lol, he eats everything - with added heavy ketchup. 🤷🏻‍♀️“

“I rode by once and thought it was a normal McDonald's but later I walked up and found out there is no lobby but you can still order outside. It would be nice if walkers had a bench to sit on and eat. Enjoy the outside lobby eating LoL.“

“I went to the McDonald's in Walmart Supercenter and I purchased 2 $1.00 cheeseburger ?, small fries ?, and a large sweet tea and also the service there was absolutely amazing, because it was quick and also my meal was freshly cooked and hot ?. In which, I really appreciate it coming from McDonald's fast food restaurant. I enjoy the meal very much so I look forward to returning to this particular McDonald's restaurant again.“

“The wait time was pretty long but worth it at the end especially because of the one employee (can’t remember his name but he was hispanic and kinda short) was very sweet especially when he forgot the shake but made up for it giving me and a bigger size thank you:) (11/30/24 @10:45ish)“

“This McDonald's is good but they don't have the play land here. It seems like it's bigger than most McDonald's as far as seating. I ordered a Big Mac meal. It seemed like it was pretty fresh especially the lettuce was nice and crispy like it had just been cut and the French fries ? were fresh right out of the fryer. As far as the cleaning of the place it was immaculate. The customer service is great.

Parking: There is plenty of free parking.

Kid-friendliness: All McDonald's restaurants are kids friendly.

Wheelchair accessibility: There is wheelchair accessibility.“

“Good experience at this McDonald’s location. The service was fast and the staff kept the line moving. I ordered the hash browns with the buy 1 get $1 deal and it’s definitely a great breakfast value. The sweet tea here is nice and strong, just how I like it. Perfect quick stop when you’re on the go.“

“Every time I have gone to this McDonald's the service is always great. Food is always fresh and drive thru is fast. I called today about the happy meal bts toys and the employees and manager were very helpful and said they would accommodate me on What toys they had. I went in and she looked in the boxes for me. I ended up purchasing 3 different toys with the happy meals. 😊 excellent customer service.“

“The hours on the door says they're open until 11:00 p.m. for the dining room but when I walked up on a Saturday night it was not even 9:00 yet more like 8:50 and the doors were locked so I had to go to the drive-thru.
I went through the drive-thru place my order and they got my burger wrong when I told them I didn't want pickles or cheese I got pickles and cheese when I asked the guy at the drive-thru about it he said he didn't hear me say that I didn't want pickles of cheese.“

“We went to 2 different Burger King before we came here lol & one thing I can mention is we ordered the same thing different food of course & we ended up saving 12$ here we went through the drive thru & they had a friendly service & food was great I'm not cheap but I was quite excited I saved 10$ haha I have no idea why“

“Warning you about the delicious strawberry pie s yo!!! Just be careful you don't drop it all over your shoe like I did, I had to go back and order another one but that was ok they are in- expensive enough. I can eat two with my coffee any time of the day!! Ty Micky D' for never discontinuing the strawberry pie.“

“Maya and Evan were fantastic! They made my late night snack sesh worth the 25 min drive out. I’ve always been a big fan of McDonald’s and now I’m an even bigger fan. I will be coming back here as much as I can just to see them! I don’t even like getting food out that much, but because they made my experience so good, I have to come back! Thank you Maya and Evan for a great time at Mcdonlads!“

“I actually just had to use the restroom here. I am an older lady and I stopped at Jack In The Box to use the restroom on 19th Avenue and Van Buren and they completely turned me away. However, I went to this McDonald's location and I spoke with Angelica the cashier and she graciously and immediately opened the restroom door for me as she could understand that I really needed to use the restroom. It isn't so much that I rate this McDonald's a 5 for the food, because I didn't order anything, it's for the staff and the milk of human kindness I experienced through this individual. Thank you McDonald's for hiring such a wonderful staff member such as Angelica. 💕“

“This McDonald's was great.
They were very busy and I am sure theyaways are. They were very fast.
10 people in front of me in line and it only took 5 minutes. The food was also fast. Less than 5 minutes.
The food was very fresh and hot.
Great McDonalds“

“The young lady that’s usually at the last window with the cross necklace I think her name was Elana she has the best attitude and sweet spirit I experienced in a long time in the fast food industry. She always create pup cups for my spoiled dog lol McDonald’s is a very rare occasion for us so it’s nice to be met with good interaction and service, and for the most part food is mainly hot and fresh.“

“The food is always hot anf fresh. I order ahead on my McDonalds app and pick my order up curbside, they are really fast. The Mcdonald app, you earn, and can use your reward points for free food, its great. When the drive-thru is really busy, I just order ahead, and pick up curbside, Lots of times its quick. Enjoy!😋“

“Since I just got out I had to get some McDonald's, I remember when we gave them the W. Anyway staff at this location is nice and polite, food was hot, french fries was done perfect I got to say this a good location. The restroom was clean and smelled clean.“

“I gave this McDonald's a five star rating because of the fact that they did not bother me even though I have a number of bags with me. They seem to cater pretty well to the homeless. If I'm not mistaken the bathroom was out of toilet paper. Other than that it was a fairly pleasant experience.“

“Israel, One of several employees, took time out of his duties and busy workday to assist, not only myself, but other customers inside the establishment. He assisted me more than once though the self ordering system, which is difficult for most people, utilizing the computer touch screen self ordering system himself. He is patient, efficient, and has a positive attitude. Appriciate hard workers such as him. He is consistaint.“

“They do their best and tbh if you're going to McDonald's I'm sure you don't expect five star but I'm getting kinda sick of them not listening when I say extra ice in my drinks and how the edges of all my burgers are dry. Meat and bun included. I need to go back to just ordering my coffee bc I'm never impressed anymore 😭 at least their all nice to me when I go.“

“Absolutely hands down the best McDonald's experience i have had in Phoenix. The gentlemen working the front was taking orders, walking orders to cars waiting in the drive- thru and came to our table. He inquired and how our meal was if we needed anything and he even refilled our sodas. He deserves recognition and a raise.“

“Late night drive thru crew was on top of their game. Service was excellent, swift and fulfilling. Normally I hate drive thru, but tonight it went off without a hitch. Food was as ordered in all details.
Thanks again McDonald's! You made 1 dad and 4 girls happy. 😎👍👍“

“Both McDonald's here in Maricopa are the best. Excellent employees'fast services and always greet you with smiling 🌝. Place neat and tidy love. Keep up the good job, and thank you so much for your service. May God bless you all.“