Customers` Favorites
Customers` Favorites
“Best Poke and friendliest staff in AZ!!“
Customers` Favorites
“I will start this off by saying that Jared at this location saved the day.I was on my way with my bestie to go pick up my stepdaughter from Karate in Gilbert. I was going to be 15 minutes early, so I decided to stop off and pick up a 1 piece chicken strip and 4 piece shrimp combo for me and a 3 piece fish combo for him.It's made to order, so it took about 10 minutes for the food to be ready.We leave to finish heading to go pick up my daughter. The chicken was super hot, so I just ate the fries for a few. I stop at a light and pull apart the chicken... it was RAW. Not a little bit of pink raw, RAW RAW.I called and spoke with Jared, who was apologetic and understanding. He asked if we'd be able to come back, and he'd refund and remake my order. I told him I had to go pick up my daughter in Gilbert, but I'd swing back by on my way home. He told me to take my time, and ask for him when I got to the store.We got to the location and he ensured that everything remade was cooked to perfection and issued my refund. He did let us know that there were new people being trained and the batter was probably not shaken off enough for an even cook.I attached pics of the raw chicken and the remade order.Jared, thank you for being so understanding and turning what was an awful experience to an excellent one!“
Customers` Favorites
“Celebrated husband’s birthday 🎁 Everything was perfect!“
Customers` Favorites
“Amazing experience tonight. Outstanding service from Ashley as is always the case. This season's restaurant menu was absolutely fabulous! Each option was fantastic and the appetizer options were some of the best ever. Thank you for a wonderful evening! We will try to be back before restaurant week ends.“
Customers` Favorites
“Beautiful place. Food excellent. And the service was the best I've ever had. Our waitress was fantastic her name is Alondra..I'm sure I'm spelling it wrong but y'all she was the best. Love 💓 her lots. The food was perfect as well . I had oysters perfection. Calamari shrimp y'all to die for. When I say all the food blended well together ooohhh weeee. Now my main dish was great as well. The fettuccine shrimp was great and so freshall the flavors blended so perfectly. Now the drink's was perfection as well. Y'all my hat's to the bartender could not have been any better y'all. The restaurant was the best y'all“
Customers` Favorites
“Great experience from the server (Vince) to the food! Well done!“
Customers` Favorites
“Authentic and very fresh food! Staff is A+! wish they had Margaritas! Anything you order is delicious!x“
Customers` Favorites
“AMAZING service. Since they don't take reservations, we called ahead since we were a party of 8. They had a table ready and waiting for us. Alicia was our server and she was PHENOMENAL. We had such an awesome experience. I even got my parents from Minnesota to have a shrimp boil (which they thought was SPICY but still ate every bit of it)! It truly seemed like everyone at this location has immense pride in their work. We hope to come back in the future!“
Customers` Favorites
“Best Poke and friendliest staff in AZ!!“
Customers` Favorites
“Amazing experience. Went first time last night. Excellent food and drinks, large portions, very friendly staff, very affordable.“
Customers` Favorites
“I ordered cannolis for pickup last night, and they were absolutely perfect. What the staff didn’t know is that these cannolis were in honor of my late brother’s first heavenly birthday. He was a talented chef who loved making cheesecake and cannolis, so this dessert holds a special place in our hearts. The team here couldn’t have known the meaning behind the order, but I truly appreciated the care that went into preparing them. The cannolis were delicious and brought a bit of comfort to our family on a very sentimental day. Thank you for helping make a small but meaningful moment so special.“
Customers` Favorites
“**Edit** Back to five stars as I have been back since and the staff and food are right where they were before! Below is my former review.
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While my prior visits have been nothing short of spectacular, last night's order ended very peculiarly.
We ordered crab puffs (X2), honey chicken, curry chicken, shrimp with lobster sauce, and fried rice.
No issues with the puffs, honey chicken, or curry chicken. However, I identified two issues where one we are still encountering as a family.
At one point while eating the fried rice, one of my bites I felt a very crunchy portion. So crunchy, I thought I broke a tooth. Thankfully, I was able to account for my teeth. But I could not find what it was that caused the situation to begin with. Sadly, I was then too paranoid to eat more of the rice.
Shrimp with lobster sauce was a newer item we had picked. Three of us are now dealing with various types of stomach aches. For the three that are dealing with the aches, they were the only three that ate the shrimp dish (my wife, my oldest son, and myself). It has been a rather miserable day, unfortunately.
I had to adjust the rating from a 5 to a 4. Like I said, we've been to Ginger Garden in the past, and no complaints. The rice matter may be a serious outlier, but I can't ignore it given I was legit worried about a broken tooth (maybe it was a super fried rice kernel). But the stomach aches are another item that we can't overlook either. It may be the shrimp or sauce was spoiled, and the restaurant wasn't aware. However, it had a significant impact on our visit.
When I return, I'll make any adjustments to the overall rating. I hope it goes back to the five star rating we've had in the past.“
Customers` Favorites
“It was my first time back since Covid hit. It was just as tasty as before. The waitstaff made sure I was happy with everything, even well after bringing my food. They followed all the current protocols of these times too.“
Customers` Favorites
“My stepdaughter and I met for lunch. It was a difficult day for both of us. The restaurant was basically empty. We stayed about 2 hours talking. The waitress stopped coming over after the bill was given. We had nothing left to drink, I would sip melted ice occasionally. It's not like we were holding up new customers.“
Customers` Favorites
“Great atmosphere and we had the best server! (Tall blonde gentleman) I can’t recall his name but he was awesome!! Food was delish, too!“
Customers` Favorites
“Friends and I went for my birthday. Waiter was very personable and accommodating. The food and service were excellent. The staff made it special for us.“
Customers` Favorites
“Great place, the Nachos were fantastic, the manager was so awesome, Our bartender was great, he made me the Salt Old Fashion, a Mexican take on an Old Fashion that was spectacular, try it!!!“
Customers` Favorites
“Excellent food and atmosphere.
I came here for an early dinner and had an excellent experience. We ordered
-Sizzling Rice Soup - chicken,shrimp, vegetables. Very tasty and fresh. The broth is delicious
-Orange Chicken - so much better than Panda! Juicy and flavorful. The sauce isn't sickly sweet, and just the right amount of heat
Honey Glaze Walnut Shrimp- Star of the show! Big Shrimp, generous portions, delicious sauce, the walnuts are a good contrast with the Shrimp.
- Cashew Shrimp - Came with fresh broccoli. The shrimp are big and juicy, with really good sauce.
I've also previously had the Mapo Tofu, and the Fried rice with chinese sausage. The tofu is unbelievably silky and smooth. The brown sauce is savory and flavorful without being overpowering. The fried rice is good, but the Chinese sausage makes it special.“
Customers` Favorites
“Just placed a togo order tonight with Doordash but needed to make some changes... called and spoke with Jayme she was AMAZING...took the time to put up with my non-sense. Found the order and made sure the necessary changes were made!!! Thank you for providing excellent customer service.“
Customers` Favorites
“Good steak/food and best service“
Customers` Favorites
“We walked in and were greeted right away. The manager was very kind, welcoming, and took the time to talk with us, which made the experience even better. Our food came out quickly, everything tasted fresh, and the restaurant was clean. Overall, it was a great experience, and we’ll definitely be back.“
Customers` Favorites
“I love this! I used to wait for the Arabian Horse Show to get the lobster rolls. There, it was twice the price for just the lobster roll...and they ALWAYS ran out! Now I found an easy way to treat the family and a meal is cheaper than McDonald's!“
Customers` Favorites
“This is my first time trying Ono. I ordered the BBQ Beef that comes with rice, veggies and macaroni salad. It’s more food than I expected. I was wishing it had more of the BBQ sauce then realized they have self-serve next to drink dispenser. I got some and all is good. I tried a similar dish in Hawaii that compares. Service nor Atmosphere was bad but it’s not a 5 star. Will I come back, yes ! I ordered the Guava pie, just sounds good“
Customers` Favorites
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“Great food and great service. My husband eats a carnivore diet and he said the two burger patties he had were very good and cooked the way he ordered them, medium rare. I only dared the “Skeleton Wagyu Burger” from the seasonal menu and it was delicious! This was our second visit and we will definitely be back. So yummy!“