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Coffee Shops • $
“This place had terrible service 6 months ago had my order thrown at me they have since restarted new people and this morning at 530am I get the window shit in my cause I was smoking in my vehicle I put it out, there are no signs and the extremely rude employee in a very nasty tone closes the windows says you can't smoke in the drive thru. When they came back I apologize and she remained dead silent. Look there a right way and the wrong to do things. Your in a customer service industry being just a little nicer goes a long way I stopped going there for 6 months refused my family to go there we eat out every morning all 4 of us DD is 800 feet from my house, so again guess we are going to Einstein Bagels moving forward also the owners are unreachable and managers never available or put it back on the owners. Then the website says independently owned and corporate won't do anything. There also no working number for this location. This place is always like this. Apparently they don't care about customer service.“
“Food had a lot of flavor, but price is NOT worth what they give you. It was nearly $4 for loaded hash browns, but there was only about three small bites in the container. Ham and Swiss pretzel sliders are over $5, but you get about two bites each (I got the same thing at another location, but I swear their sliders were slightly bigger). The drink I got was a $5 Coolatta. It took a few sips to get used to it, but the taste ended up being pretty good. It was very refreshing! The service was pretty good. One of the guys was kind of funny. I liked the atmosphere as well. I just don’t think the portion sizes are worth the cost. I’ll pick lots of other restaurants over Dunkin’ in the future.“
“Best run Dunkin in Scottsdale!
I’m fully aware that there are reviews here and state the exact opposite. I have been here 3 times so far and they always been fully stocked with all varieties of donuts and the service has been excellent. They even throw in free stuff when there is any delay or hiccups in service. Maybe I just got lucky all 3 times.“
“I was having an extremely challenging day communicating my feelings, and the man behind taking my order charged me a bit of happiness for the trouble I had felt all day. He was a real listener and human at a time most people would be on to the next second in life. Caring staff.“
“I would like to formally commend Rashaun and Jauss for their exceptional, outstanding, and truly phenomenal customer service. Every time I visit, these two individuals consistently go above and beyond to provide a warm, courteous, and welcoming experience.
Their professionalism, kindness, and dedication do not go unnoticed, and it’s a pleasure to interact with them each time. They are shining examples of what excellent customer service should look like.
To upper management: I sincerely hope you will take a moment out of your busy day to recognize and commend Rashaun and Jauss. Individuals like them not only elevate your establishment—they make the world a better place.“