Starbucks in Scottsdale

“A Coffee Shop That Feels Like Home

Walking into this Starbucks each morning feels less like visiting a chain and more like stepping into a warm, welcoming neighborhood café. From the very first visit, Ramon, Cassie, Sosha, and Kara have gone above and beyond to make each experience feel personal, intentional, and heartfelt.

They greet me by name. They know my drink without having to ask. But more than that, they treat me like family—with genuine kindness, radiant energy, and an attention to detail that’s rare even in the most intimate cafes.

It’s not often you find a team so deeply invested in what they do—especially under the umbrella of a massive global brand. But somehow, this crew takes the big Starbucks name and delivers the heart and soul of a mom-and-pop shop. Their passion, consistency, and love for the community shine through in every interaction.

I’m incredibly grateful for them. If you’re looking for more than just a cup of coffee—if you’re looking for connection, warmth, and that rare feeling of being seen—this is the place. A true five-star experience every time. Highly recommend.“

“@google, I wish I could dislike (thumbs up or down) other reviews. It's far time to change the algorithm and put reviews on a weighted scale. Most of these 1 star reviews are idiotic, irrelevant and harsh to say the least. People, ... don't bother writing a 1 star review over a single encounter and your hurt feelings!For example: @d sander "app never works seamlessly. Not this store in particular."So write a review of the app! ugh!People just want to be heard and whine, so they leave a 1 star instead of honesty and really evaluating their entire experience.Anyway!! The staff here is amazing! Nick, Jenny, Haley, Marissa, Ashton, to name a few. 9 times out of 10 I'm greeted with a smile and hello upon arrival. Barista's offer me suggestions when asked and are always eager to be helpful to my dumb questions like "how do I know how many points are expiring?"Most of the time I go get coffee here for the people interaction and warm welcoming not the coffee. The coffee is just an added bonus. The staff here takes pride in there work and gives the locals a sense of community.You all are appreciated, keep up the great work!“

“So I just left this location and had to leave a review. Amy and all the ladies and singular gentlemen are just so friendly and they know everyone. I get the same coffee every time no matter the time of year iced vente caramel macchiato with blonde shots. As she's saying handing it to me she says and a straw right? absolutely love that she knows that. Such a small detail but shows that they obviously remember all of their customers. These ladies deserve some kudos and appreciation from whoever hands that down from corporate.“

“Andres and his partner were incredibly kind and made my morning. Just very very genuine and warm. I also heard their interactions with other customers as I sat and drank my americano which were equally as pleasant. Would of gave a good tip if there was the option to. The seating area was also very nice.“

“Great service with extra friendly staff. Made my order (Iced Caramel Macchiato w/ and extra espresso shot) & went outside. Got caught on the phone. I went in to get my drink and they offered to remake it since sat for a few minutes. I didn't even ask. Thanks, you have a great team! It's quite, even outside by Shea, so very easy to hold a conversation.“

“This has been my go-to Starbucks since I moved here last year. I’ve always had great service and a lovely experience.
The staff here go above and beyond.
Today, I accidentally placed my mobile order to a former favorited location in my app- all the way in a different state. The manager (or owner?) here made my drink complimentary when it was my mistake. Those little things go a long way to really make customers feel valued and I appreciate what the team here!“

“I visit this location several times a week, and every single time, the service is outstanding. The ladies in the morning are absolutely incredible — always helpful, quick, and most importantly, incredibly kind. Their consistent friendliness and professionalism make every visit a pleasure. They truly go above and beyond!“

“I came in furious because I ordered from Uber Eats and my order was wrong but the people in this location took care of me! I was so upset because my order was wrong but the way I treated and taken care here was so wonderful!! My drink was corrected and was so delicious!!! I made sure I apologized to the cashier profusely because I was way too upset over a drink that can be corrected! This location is top tier !!!“

“The staff at this Starbucks is outstanding! I asked for something between a cortado and a macchiato—basically a strong espresso with just a bit of milk—and they knew exactly what I meant and nailed it. It was absolutely delicious: strong, smooth, and just the way I like it. Starbucks always has good coffee, but it really depends on the baristas—and at this location, they’re top-notch. Great experience!“

“You've gotta try this NEW BAKERY ITEM! Potato Cheddar and Chives This was the tastiest! The aftertaste alone was so good that I wanted more I could only imagine the amount off weight I would gain if I worked @Starbucks I also had a Venti Carmel Machiatto with whip extra shot ... Perfect ?

Parking: In a large parking loot but very small space to park @@Starbucks“

“I love starbucks five stars all the way

Vegetarian options: Ok

Kid-friendliness: Good

Parking: Parking anywhere in Scottsdale is a challenge. Go early.

Wheelchair accessibility: Good

Dietary restrictions: Offer more than most.“

“I had a good experience with service at this location several weeks ago. My wife and I went through drive through and ordered some basic coffees, while they were out of the roast we wanted, they were proactive in offering solutions that were agreeable to us.“

“This location is the best in Arizona. The staff is beyond amazing. I come in here regularly and they’re so professional and kind. Orders are given out timely and with a smile. Everyone is extremely patient. Other Starbucks locations do not compare. They need to use this store location as a model for the company. They exceed expectations regularly. I’d like to thank everyone on the team for being and doing their best everyday.“

“I ordered a decaffeinated coffee drink and the girl who was working there around 8:45 am Oct. 11, 2024 (I didn’t catch her name) made the drink with caffeinated coffee, but then told me that she was making a new one that was decaf since she made a mistake. She didn’t have to do that, but she went out of her way to make sure I got the right drink and I’m really thankful for that. Really great service!“

“Very nice clean place very nice and efficient workers only thing I didn't like the music was too loud couldn't even hear the people I was sitting with we actually had to leave so we could hear what each other were talking about but otherwise this would be one of my top picks in Starbucks to go to“

“Edit: Melissa is one of the best! She's always so nice & makes you feel like family 🫶🫶 during the Holidays it gets pretty crazy but she's always chipper & happy no matter how busy this location gets. She's worked for Starbucks for 10 years she said & she's a GREAT representative for the store 💖💖

I've been to a LOT of Starbucks but none compares to the one off Shea & 70th St! Every interaction with ANY of the baristas are pleasant & they always have a smile on their face. Their managers are some of the best I've seen. They are fast, efficient & all around a GREAT store to visit 💖💖

Plus they make THE BEST White chocolate Mocha better than any other location 🤤🤤🤤 if I could give them more than 5 stars - I totally would 🤩🤩🤩🤩🤩🤩🤩🤩“

“Strangely enough, this Starbucks has the best drinks. I think because they take care of everybody one at a time, they put a little extra care into it, and it always comes out perfect. Aiden is a dream! Super friendly, super good at his job, I always stop by if I see him there. He is absolutely an asset to Starbucks!“

“Drinks: just right in flavor and sweetness; your standard Starbucks drinksService: We had to stop in at 6 am ahead of going on the road, and the girl working there was very efficient and chipper!Atmosphere: Inside Basha’s, a grocery store“

“Went to starbucks late around 6ish....
The sweetest girl helped me out. Her Name was Ivy!!
I went up to the window was wanting a racoon cake up she was so sweet and explain they didnt send them anymore but offered us alternatives. I also ordered mocha cookie crumbles which turned out literally sooooo perfect!! Thank you so much Ivy for a great experience!“

“I’ve been coming to this Starbucks for over 10 years, and it’s been great to see how much it has improved over time. I remember when this location was much smaller — cozy, but often crowded and hard to find a seat. Since then, they’ve expanded by taking over the next-door space, and the difference is amazing!

Now it’s bright, spacious, and so much more comfortable. There are plenty of tables and seating areas for relaxing, working, or meeting friends. The atmosphere feels open and welcoming without losing that classic Starbucks vibe.

The staff are friendly, the drinks are consistent, and the whole place is always clean and well-kept. Whether you’re here for a quick coffee or to spend a few hours on your laptop, this location is a great spot.

It’s been awesome to watch this Starbucks grow — and it’s definitely become one of my favorite places to stop by.“

“I was in this morning grabbing my morning coffee and this woman, Amanda, was being quite rude to the baristas. They were very busy and she kept huffing and puffing about the wait.. come to find out, it was only 7 minutes because I ordered directly after her. The woman then called and a man over the phone started cussing very vulgar things to the young woman working. I don’t understand how a grown man talks to young women like that. Especially over coffee. I would never talk to a woman like that and I sure wouldn’t appreciate if my wife was okay with that.“

“Awesome customer service! Girl at the window the other day was so helpful and sweet! Wish I could remember her name, but I always have good experiences at this location! They have never made my drinks wrong, the wait is never too bad, and they are always kind!“

“Hard to review the place cuz I could not find it. I would have added a title that said a warning for others using the map but it wouldn't let me. The map did not tell me it was inside a grocery store. I drove around a mall that had several restaurants, a grocery store, clothing stores.... Only when I drove around a tree did I see a sign on the outside of Safeway that said Starbucks inside. The map should have been more clear cuz I wasted time getting there and wasted time driving around the parking lot trying to find the place. Possibly putting others in danger because I had to look at the buildings and not the road.“

“This is a wonderful Starbucks! They're extraordinarily friendly and efficient and it's a pleasure to come in here. They know their regular customers by name and you always feel welcomed. Veronica and Angie are extremely friendly and make everyone feel at home.“

“I want to give a huge shoutout to Jennifer and Jasmine at the Target Starbucks for being absolutely amazing! Their exceptional service, warm personalities, and attention to detail truly set them apart. Every time I visit, they greet me with genuine smiles and make me feel welcome. They consistently go above and beyond to ensure my drink is perfect and always handle the morning rush with professionalism and grace. It’s clear they take pride in what they do, and it makes all the difference. Jennifer and Jasmine, thank you for being the best—you’re the heart and soul of this Starbucks!“

“I want to shout out the Starbucks inside Safeway there was a young man who went above and beyond for me and my mom. I wanted just a plain mocha frap but it wasn’t on the Menu but he made me one anyways also my mom wanted a smoothie and it was not on the menu but he made my mom a banana smoothie with the freshest ingredients he was also very neat and tidy sanitized everything“

“I ordered matcha latte from a different Starbucks and I forgot to order almond or oat milk and it upset my stomach. So I stopped here and asked if they could remake it for me. And they did!! Thank you so much!!! <3 Ashton you're amazing!!“

“This location is always so quick and so nice. I love when they do the free samples at the pick up counter too! Ginger in the drive thru is my favorite employee, she is so kind and always has such a great positive attitude. I’m always so happy to see she is working. This is my favorite Starbucks in Scottsdale. ??“

“Hey if you have visited one starbucks you've seen them all. So then what is it that make me give them 4 stars. Well I'll tell you its there customer service. There always pleasant never frustarted by a difficult customer. They smile and are generally happy. Of course that could just be pure b.s. but this place seems to care. They friggen smile and polite so for that they get 4 stars. Oh and there coffee ain't bad either.“

“I visited this store a few minutes ago on 1/9/24 and my latte was made perfectly, despite lots of customizations... and the steamed milk was not burnt, which has been a frequent experience for me at other stores lately.The barista was so pleasant and friendly, and my latte so good, I decided to go back for a second one after I finished my grocery shopping. There was a different barista this time, and she was also incredibly pleasant and friendly, and once again, my latte was absolutely perfect.Kudos to this Starbucks for training their employees to make a good latte. And thank you so much to the two young women who helped me… Your pleasant nurse brought a smile to my face and really made my day.“

“I love this location! I literally go up there every single morning and not only are they fast, but they're friendly and always doing the most when it comes to customer service. Clairey is a rockstar and I love her customer service. Super helpful and cheerful. As long as I live in Scottsdale, this will be my Starbucks.“

“This is a small Starbucks, and it looked a bit dingy at first glance. There was nary a customer, and the front counter had a grim vibe.. but don't appearance fool you. They do have a full menu stocked with all the delicious choices that you'd see elsewhere. They even had the new holiday drinks out which was very nice.Also, the flavor of the coffee drink I had was consistent with what I've had elsewhere. Cashier was quick and efficient too, and I was in and out of their in no time with my caffeine fix. :)“

“Starbucks inside Safeway, so what more do you want. Closes way before the store does. Some tables, and some leather chairs, so a good place to take a breather from a long shopping trip. Coffee is Starbucks average, so if you like that you won't be disappointed, and if you don't you will not be surprised.“

“I usually just sit in the cafe and do some homework. It’s a very good environment to do so, good WiFi, good music and really friendly staff, and today was red cup day and it was especially busy. I am really surprised it only took 9 mins to get a drink today and Sarah and Katie were by themselves making drinks for everyone. This staff is always so happy even when it’s crazy. Highly recommend this location. Drinks are really consistent. Only big problem is the dash drivers are rude every time and those baristas deserve a raise. They cut lines and interrupt us paying customers it’s so frustrating.“

“I have never had a bed experience at this Starbucks whether I’m just running in to grab a quick pick me up, or going in with friends to sit down and chat. Everybody here has a welcoming smile and never fail to tell me to have a great morning. Alex always greets me with a smile and I love getting to see everybody when I come in! Drinks are always hot/cold and delicious, never made incorrectly, and on time even when there are 9 cars in the drive through. I recently placed a mobile order at the wrong store and was so pleased when the baristas made my order right there for me and I was back on the road in no time. I will always stop here over another spot!“

“I come here a few times a week because I work down the road. I'm usually in before 7:30am. Even at that time, everyone is incredibly friendly. It's always fast service and I appreciate these guys working their butts off to make it happen! Thank you team!“

“The morning staff is really nice and on top of the orders. But especially the worker Logan, he's super nice and makes the drinks on point everytime. Good service/attitude is hard to come by these days so I think it’s worth pointing out when it’s there.. :)“

“Great little Starbucks in Scottsdale
Great location with a drive thru available
Staff is friendly and very knowledgeable
Staff helped locate the new red holiday cup
Cup is free when ordering a Starbucks Holiday drink.
They were able to customize the Peppermint Mocha- absolutely delicious.
Many available options for Starbucks drinks and cups
Also a great selection of coffees blends available for purchase.
We will be back!!!“