“I came in furious because I ordered from Uber Eats and my order was wrong but the people in this location took care of me! I was so upset because my order was wrong but the way I treated and taken care here was so wonderful!! My drink was corrected and was so delicious!!! I made sure I apologized to the cashier profusely because I was way too upset over a drink that can be corrected! This location is top tier !!!“
“A Coffee Shop That Feels Like Home
Walking into this Starbucks each morning feels less like visiting a chain and more like stepping into a warm, welcoming neighborhood café. From the very first visit, Ramon, Cassie, Sosha, and Kara have gone above and beyond to make each experience feel personal, intentional, and heartfelt.
They greet me by name. They know my drink without having to ask. But more than that, they treat me like family—with genuine kindness, radiant energy, and an attention to detail that’s rare even in the most intimate cafes.
It’s not often you find a team so deeply invested in what they do—especially under the umbrella of a massive global brand. But somehow, this crew takes the big Starbucks name and delivers the heart and soul of a mom-and-pop shop. Their passion, consistency, and love for the community shine through in every interaction.
I’m incredibly grateful for them. If you’re looking for more than just a cup of coffee—if you’re looking for connection, warmth, and that rare feeling of being seen—this is the place. A true five-star experience every time. Highly recommend.“
“Good Starbucks. Has never been terribly busy whenever I have been here. Pretty clean, nice comfortable temperature. Only gripe is if you're going to ask for my name, then call it out *audibly* when you have it ready (I.e. louder than the ambient noise).“
“Always a great experience at this Starbucks! The staff is consistently friendly, professional, and quick with service. Marcy, Dana, and Ginger always go above and beyond to make customers feel welcome. It’s clear they care about making your day a little better. It's definitely my favorite Starbucks—highly recommend!“
“@google, I wish I could dislike (thumbs up or down) other reviews. It's far time to change the algorithm and put reviews on a weighted scale. Most of these 1 star reviews are idiotic, irrelevant and harsh to say the least. People, ... don't bother writing a 1 star review over a single encounter and your hurt feelings!For example: @d sander "app never works seamlessly. Not this store in particular."So write a review of the app! ugh!People just want to be heard and whine, so they leave a 1 star instead of honesty and really evaluating their entire experience.Anyway!! The staff here is amazing! Nick, Jenny, Haley, Marissa, Ashton, to name a few. 9 times out of 10 I'm greeted with a smile and hello upon arrival. Barista's offer me suggestions when asked and are always eager to be helpful to my dumb questions like "how do I know how many points are expiring?"Most of the time I go get coffee here for the people interaction and warm welcoming not the coffee. The coffee is just an added bonus. The staff here takes pride in there work and gives the locals a sense of community.You all are appreciated, keep up the great work!“
“Love this location. The staff is helpful and friendly. My only issue is that recently they have decided to treat the place like a nightclub rather than a coffee shop.... They have the music up loud! It is neither conducive for personal conversations and/or phone calls. If I wanted a nightclub atmosphere I would have gone to a nightclub rather than Starbucks.“
“I’m very disappointed at previous people who left a negative reviewsYou guys don’t know that everywhere your order is placed as last one?If there is 10 cars in drive through then your order become as 11th)I live across this Starbucks for five years and very satisfiedIf you not happy at all then go dancing, it will help)Just relax and welcome to Arizona !)“
“Nice place, friendly drive-thru. I was traveling through, and I did notice with the first drink that the shots in my iced mocha were not only not burnt, but the cup was probably swirled with mocha in it as the shots pulled so it incorporated smoothly and had that nice sweetness. So, well done! I really appreciate it, that kind of applied skill to a well made drink.“
“Had a really nice experience here studying and getting work done with my life. Walked in to jazz & standards playing which set a nice vibe for getting work done. Baristas were nice enough to make me a pourover as well for a dark roast. Will be back!“
“This location is the best in Arizona. The staff is beyond amazing. I come in here regularly and they’re so professional and kind. Orders are given out timely and with a smile. Everyone is extremely patient. Other Starbucks locations do not compare. They need to use this store location as a model for the company. They exceed expectations regularly. I’d like to thank everyone on the team for being and doing their best everyday.“
“This specific location is the best Starbucks I have ever been to, and I’ve been to MANY. The moment you walk through the door, one of the staff members always greets you and acknowledges you. If they can’t help you immediately, they communicate that they will help you in a moment.
Whoever the manager is of this shift and the entire staff needs a raise.
In addition to the amazing staff, they are very particular about the way they make the drinks. I don’t know what they do different but the lattes, cold brews and espresso just tastes better and fresh at this location.“
“I just want to say how overly impressed I am with the level of customer service and professionalism all the staff members have. I’m a sucker for positive interactions and memorable customer experiences. It makes my day when I roll up to the drive thru and I’m greeted genuinely and happily. Most of the time it’s the guys in the drive thru and they are ALL super sweet and down to earth. I appreciate the positive experience I ALWAYS get from this Starbucks. Happy New Years to you all, you all are amazing and deserve many blessings!“
“Very nice clean place very nice and efficient workers only thing I didn't like the music was too loud couldn't even hear the people I was sitting with we actually had to leave so we could hear what each other were talking about but otherwise this would be one of my top picks in Starbucks to go to“
“Such a great Starbucks! Everyone is always so kind! Often times my fiance and I would bring out corgi and they all love her and shower her with love :). I would highly suggest it! Only thing that might be a problem for some, is that you cannot go inside, it is only outside seating and drive through or walk up window.“
“I was debating on getting in line because I had 12 minutes to be at work and 6 cars in the drive thru. I literally was in and out in like 2 minutes. It may have been the shortest time I have ever been in line. I was impressed enough to leave a review! Kudos to whoever worked 4/3 at 6:47am“
“Hey if you have visited one starbucks you've seen them all. So then what is it that make me give them 4 stars. Well I'll tell you its there customer service. There always pleasant never frustarted by a difficult customer. They smile and are generally happy. Of course that could just be pure b.s. but this place seems to care. They friggen smile and polite so for that they get 4 stars. Oh and there coffee ain't bad either.“
“I want to shout out the Starbucks inside Safeway there was a young man who went above and beyond for me and my mom. I wanted just a plain mocha frap but it wasn’t on the Menu but he made me one anyways also my mom wanted a smoothie and it was not on the menu but he made my mom a banana smoothie with the freshest ingredients he was also very neat and tidy sanitized everything“
“I come here a few times a week because I work down the road. I'm usually in before 7:30am. Even at that time, everyone is incredibly friendly. It's always fast service and I appreciate these guys working their butts off to make it happen! Thank you team!“
“I love starbucks five stars all the way
Vegetarian options: Ok
Kid-friendliness: Good
Parking: Parking anywhere in Scottsdale is a challenge. Go early.
Wheelchair accessibility: Good
Dietary restrictions: Offer more than most.“
“Starbucks inside Safeway, so what more do you want. Closes way before the store does. Some tables, and some leather chairs, so a good place to take a breather from a long shopping trip. Coffee is Starbucks average, so if you like that you won't be disappointed, and if you don't you will not be surprised.“
“I ordered a decaffeinated coffee drink and the girl who was working there around 8:45 am Oct. 11, 2024 (I didn’t catch her name) made the drink with caffeinated coffee, but then told me that she was making a new one that was decaf since she made a mistake. She didn’t have to do that, but she went out of her way to make sure I got the right drink and I’m really thankful for that. Really great service!“
“You've gotta try this NEW BAKERY ITEM! Potato Cheddar and Chives This was the tastiest! The aftertaste alone was so good that I wanted more I could only imagine the amount off weight I would gain if I worked @Starbucks I also had a Venti Carmel Machiatto with whip extra shot ... Perfect ?
Parking: In a large parking loot but very small space to park @@Starbucks“
“I spent five consecutive days at this location, staying for over seven hours each day. Although I don’t live nearby, my child was attending a camp in the area. Since my home is over an hour away, I chose to stay close rather than make the long drive back and forth. I decided to spend my time at one of my favorite places.
I can honestly say this was the cleanest, friendliest, and most welcoming Starbucks I’ve ever been to.
During slower moments, the staff didn’t just stand around—they were constantly tidying up. They cleaned everything down to the smallest details, like wiping syrup bottles, moving appliances to clean behind them, and refilling jugs. And they did it all with genuine smiles on their faces. As someone who’s a bit of a clean freak, I was beyond impressed. They went above and beyond all of my expectations.“
“I'm a Starbucks snob. I grew up with Starbucks at UBC, because the campus was replete with 5 Starbucks cafes (the campus is home to over 15, 000 university students).
However, Kierland Commons is not near a university campus. I adored strolling here from where I lived across the street. I had a townhouse in a luxury, gated community. I lived there while I attended ASU and worked in Kierland Commons. My partner is American. He owns the townhouse. He owns a lot of property across the USA as he is a very successful business man.
This Cafe was the ideal place to purchase Americanos and lunch while shopping at Bebe, J Crew, Chanel, VS and Anthropologie
While Starbucks isn't Italian Espresso, it indisputably was the only coffee I ever drank for 10 years. Undeniably, my tastes have further evolved with age, but my coffee interest remains the same.
Moreover, I always enjoyed perusing the parking lot here. This parking lot featured a myriad of Bentleys, Jaguars, Maseratis, Aston Martins and Rolls Royces.
I'm not a car connoisseur,but you certainly have to be a member of the upper echelons to own these vehicles.“
“I want to give a huge shoutout to Jennifer and Jasmine at the Target Starbucks for being absolutely amazing! Their exceptional service, warm personalities, and attention to detail truly set them apart. Every time I visit, they greet me with genuine smiles and make me feel welcome. They consistently go above and beyond to ensure my drink is perfect and always handle the morning rush with professionalism and grace. It’s clear they take pride in what they do, and it makes all the difference. Jennifer and Jasmine, thank you for being the best—you’re the heart and soul of this Starbucks!“
“I’ve been coming to this Starbucks for over 10 years, and it’s been great to see how much it has improved over time. I remember when this location was much smaller — cozy, but often crowded and hard to find a seat. Since then, they’ve expanded by taking over the next-door space, and the difference is amazing!
Now it’s bright, spacious, and so much more comfortable. There are plenty of tables and seating areas for relaxing, working, or meeting friends. The atmosphere feels open and welcoming without losing that classic Starbucks vibe.
The staff are friendly, the drinks are consistent, and the whole place is always clean and well-kept. Whether you’re here for a quick coffee or to spend a few hours on your laptop, this location is a great spot.
It’s been awesome to watch this Starbucks grow — and it’s definitely become one of my favorite places to stop by.“
“Drinks: just right in flavor and sweetness; your standard Starbucks drinksService: We had to stop in at 6 am ahead of going on the road, and the girl working there was very efficient and chipper!Atmosphere: Inside Basha’s, a grocery store“
“I visited this store a few minutes ago on 1/9/24 and my latte was made perfectly, despite lots of customizations... and the steamed milk was not burnt, which has been a frequent experience for me at other stores lately.The barista was so pleasant and friendly, and my latte so good, I decided to go back for a second one after I finished my grocery shopping. There was a different barista this time, and she was also incredibly pleasant and friendly, and once again, my latte was absolutely perfect.Kudos to this Starbucks for training their employees to make a good latte. And thank you so much to the two young women who helped me… Your pleasant nurse brought a smile to my face and really made my day.“
“I have never had a negative experience at Starbucks. Good coffee. First class service with a smile and free wifi. I even charged my phone for free as i was on vacation. I can say that it hasnt mattered which starbucks im at service is always the same...FANTASTIC. Thank you Starbucks for being consistently fabulous!!“
“This location is always so quick and so nice. I love when they do the free samples at the pick up counter too! Ginger in the drive thru is my favorite employee, she is so kind and always has such a great positive attitude. I’m always so happy to see she is working. This is my favorite Starbucks in Scottsdale. ??“
“This is a wonderful Starbucks! They're extraordinarily friendly and efficient and it's a pleasure to come in here. They know their regular customers by name and you always feel welcomed. Veronica and Angie are extremely friendly and make everyone feel at home.“
“I ordered 2 drinks and they were made wrong, I brought them back and Kimberly assisted me and was wonderful! She was so kind, understanding and went above and beyond to ensure I was taken care of. I come to this location frequent and it was the best experience yet! Thank you Kimberly!“
“I enjoy this location and the staff that serves everyone here. The seating fills up quickly on busy mornings but the overall atmosphere is inviting and they welcome you in with a smile. A remodel like the ones I've seen at other locations would likely help make this location even better!“
“This is a small Starbucks, and it looked a bit dingy at first glance. There was nary a customer, and the front counter had a grim vibe.. but don't appearance fool you. They do have a full menu stocked with all the delicious choices that you'd see elsewhere. They even had the new holiday drinks out which was very nice.Also, the flavor of the coffee drink I had was consistent with what I've had elsewhere. Cashier was quick and efficient too, and I was in and out of their in no time with my caffeine fix. :)“
“It’s a busy little place with limited seating but the staff manages it well. They are friendly and efficient. The only reason I didn’t give 5 stars for atmosphere is because it is busy and I am tired. But it really is a great place.
Dietary restrictions: A cheese stick and a pack of nuts is the way to go for me. It is difficult to accommodate dietary needs at Starbucks
Parking: ADA parking is great, wheelchair seating, bike racks, outdoor seating
Wheelchair accessibility: This place is easy to navigate in a wheelchair“
“Nice new Starbucks in fashion square. I was hoping for a Reserve location but maybe in the near future.
Really friendly staff and drink was tasty.
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“One of the best Starbucks patio setups. Quick friendly service, followed directions on personal order. Also excellent product ( cups, mugs, etc) selection. Easy parking lot to get into and out of. Good location to meet multiple people for group gatherings“