“One of my new favourite Starbucks locations. First, as I walked in, all I could see was a nicely spread out, spacious atmosphere. Then, as I walked up to the counter I got the biggest, most welcoming smile from this older gentleman named Kevin. Watching him interact with fellow staff and customers was a beautiful site. You can tell that internal customer service has the same value to external service. Thanks Kevin for making my experience so encouraging and memorable.
Another thing that was SO NICE. The staff were friendly, yet professional looking. They didn’t look like they were trying to make a personal statement, except we are here to serve you. No weirdly coloured hair, no toques with cat ears, or piercings all over screaming, look at me, just, let me serve you.
Thank you for being a breath of fresh air.“
“Happy to get my birthday drink after being refused at the one across the street. Staff here were happy to help as I thought I lost my birthday drink because of the other place denied it. Wish they would offer at all Starbucks otherwise only support corporate locations.“
“I am highly appreciative of the team here. One of my drinks were not made to the standard I usually receive from this location or any Starbucks, when I politely brought it up to the team, they acknowledged and promptly made me a new one which was on par with if not better than what I usually get. Mistakes can happen from anyone but its how it promptly and smoothly it was corrected is what I appreciate. I will absolutely recommend this location to anyone.“
“I don’t normally write reviews for chain coffee places, but I’ve had enough good experiences here that I wanted to say something. Everyone working always seems genuinely friendly and helpful even when it’s super busy and the overall vibe is way better than most Starbucks I’ve been to!! Not to mention the coffees always made right (and I’m picky LOL) Thanks all!!“
“Used the drive thru. The person who helped me was very pleasant. The sun was shining in her eyes all morning due to the position of the sun. I felt bad for her. They should be able to wear sunnies during their work shift to protect their delicate eyes.
Parking: Shared mall parking“
“This location is by far the best one in Chilliwack or anywhere I have been. The staff is always so nice and always seem to be having fun. I spilled my entire venti iced coffee today and went to buy another one and they replaced it for me without question. They turned my bad day around! Appreciate you all!!“