“I stayed in Whistler for two weeks and visited this Starbucks every day. The experience was mostly great, but one staff member, a female with an Asian background, left a poor impression due to her unpleasant tone and attitude. I put up with it because I wanted my Starbucks fix after skiing! On the other hand, Victor (a male staff member) was incredibly helpful and always greeted me with a smile, wishing me a wonderful day when handing me my coffee.
The standout experience, however, was with a young barista named Carmen. She had a sweet, bright smile and a piercing above her eyebrow, and she made the best cappuccino I’ve had. On my birthday, I was the only customer in the store, and while others heard it was my birthday, Carmen was the only one to wish me a happy birthday. Thank you so much, Carmen – you made my day!“
“I stayed in Whistler for two weeks and visited this Starbucks every day. The experience was mostly great, but one staff member, a female with an Asian background, left a poor impression due to her unpleasant tone and attitude. I put up with it because I wanted my Starbucks fix after skiing! On the other hand, Victor (a male staff member) was incredibly helpful and always greeted me with a smile, wishing me a wonderful day when handing me my coffee.
The standout experience, however, was with a young barista named Carmen. She had a sweet, bright smile and a piercing above her eyebrow, and she made the best cappuccino I’ve had. On my birthday, I was the only customer in the store, and while others heard it was my birthday, Carmen was the only one to wish me a happy birthday. Thank you so much, Carmen – you made my day!“