Starbucks in Burlingame

“A few months ago, I started venturing into the Starbucks on Broadway here in Burlingame where I live, now ! A security job that I am doing now allows me to have Starbucks due to their locations and I’ve been ordering the same thing which is small Verona coffee with steamed half-and-half….. the attendants prepare them with their own approval send it to me I pay and walk out the door 😃 but today at the Broadway location in Burlington, Chenille the attendant that morning, actually steamed the cream for me, showed it to me and smiled and asked how much of it would you like me to pour in their serve for you ? And I am going out of my mind in adoration and thankfulness. I’ve been waiting for that question. I think for three months now….lol that is my home spot now Starbucks on Broadway in Burlingame 👋“

“Rocio and alllll the women working here are amazing and know what they're doing. Great at updating you if they're out of anything. They also do an amazing g job at remembering your routine order next time around or giving suggestions you may be open to.“

“Well the setting is inside of family fare on Burlingame and 28th the lady moved a little slow but was friendly it was a nice little area that you can sit down at and enjoy your coffee and talk to someone and the only problem I have is for a small coffee it was $6 that is absolutely highway robbery. Other than that it was okay“

“I recently stayed at the Marriott for a business trip and had the pleasure of enjoying Starbucks coffee and food on two of the three days I was there. The coffee and food were consistently amazing, and I thoroughly enjoyed the friendly and helpful employees on the first day I visited. They had a great positive energy that made my stay enjoyable.

However, on the last day before heading to the airport, I encountered a particularly rude cashier named Jessica. I was patiently waiting in line for her to finish with a customer when she mistakenly assumed that I was “cutting” in front of another customer because I stood on the other side of the cash register. This customer had already mentioned that they were only looking, but Jessica persisted in forcing me to move myself and all my luggage over to the other side, even though I was the only person in line.

Shortly after, a Caucasian woman approached the counter and did the exact same thing I had done, yet she didn’t make any effort to move herself. Instead, she happily took her order. This incident was the only one I had with a barista, and the rest of the staff was incredibly sweet and kind. It seems that Jessica may need some additional training to improve her customer service skills.“

“Food and service like any other starbucks.
However the bonus is the location. I was waiting to pick up someone from the airport and found this to be a good place for that with a coffee. Just 5 mins from the Airport and a better parking situation than the phone waiting area :)“