Starbucks in Burlingame

“Rocio and alllll the women working here are amazing and know what they're doing. Great at updating you if they're out of anything. They also do an amazing g job at remembering your routine order next time around or giving suggestions you may be open to.“

“I recently stayed at the Marriott for a business trip and had the pleasure of enjoying Starbucks coffee and food on two of the three days I was there. The coffee and food were consistently amazing, and I thoroughly enjoyed the friendly and helpful employees on the first day I visited. They had a great positive energy that made my stay enjoyable.

However, on the last day before heading to the airport, I encountered a particularly rude cashier named Jessica. I was patiently waiting in line for her to finish with a customer when she mistakenly assumed that I was “cutting” in front of another customer because I stood on the other side of the cash register. This customer had already mentioned that they were only looking, but Jessica persisted in forcing me to move myself and all my luggage over to the other side, even though I was the only person in line.

Shortly after, a Caucasian woman approached the counter and did the exact same thing I had done, yet she didn’t make any effort to move herself. Instead, she happily took her order. This incident was the only one I had with a barista, and the rest of the staff was incredibly sweet and kind. It seems that Jessica may need some additional training to improve her customer service skills.“

“I usually order Starbucks via app ahead of time to avoid confusion and hassle. The staff here were fast, or maybe business was slow that time. I ordered 2 drinks and walked to the store in 5 minutes. My drinks were done and ready. Thank you for your hard works!

Parking: Plenty of public parking lots but your have to find them around.

Wheelchair accessibility: Wheelchair entrance and roadside“

“Never any drama here. Guest and staff always make sure everyone is safe.The music is international. You can request anything you want to hear. From the jukebox, to the DJ’s here. The guest will dance to everything. They have a small kitchen here where they make great food! I like to think of it as ballgame food. They serve top quality food for a bar environment.Don’t worry if you get a little too tipsy. Tiptop will cover your ride home.This place really appreciates their customers.They have a pool table. Darts are in the back patio.Ask about reserving the place for your party events.I give this place a 5 star rating! ⭐️⭐️⭐️⭐️⭐️“

“Food and service like any other starbucks.
However the bonus is the location. I was waiting to pick up someone from the airport and found this to be a good place for that with a coffee. Just 5 mins from the Airport and a better parking situation than the phone waiting area :)“