Starbucks in Dana Point

“This was absolutely the sweetest!

The young lady at the window was waving at my son which I already thought was sweet. But to get home and get everything/one out of the car, our baby was crying her eyes out and our toddler was no where to be found and to look up to see this sweet little note on my coffee cup made my day 🥹!

Another time there, the young lady at window just talked with me as I was waiting for my coffee! I thought it was so refreshing especially with all the craziness that comes with the holidays! It was nice!

Thanks and keep up the great service!!“

“The guy barista made me the best cup of hot chocolate! It was perfect with even then amount of cinnamon he used. I literally cried!!! lol I have never had someone make me such a nice cup of hot chocolate before! Unexpected and so wonderful! Thank you so much dear barista man who worked this evening about hour before closing 😭🫶“

“This was one of my best Starbucks experiences. I frequent this location inside the Albertsons when we visit the in laws. The barista working this week is one of the best I have experienced. She gets to know her customers and remembered me the rest of the week. She even changed back to brewing the Thanksgiving blend in the mornings as I asked if they would offer that blend during this week. I hope they can retain her as I have been going to this location for many years now. By far the best Starbucks experience.“

“I want to take a moment to recognize Jamie at Starbucks for her exceptional service. She always greets me by name, which adds such a personal touch to my visits. Jamie is full of energy, and her warmth is evident every time I come in. She has a special way of making everyone feel welcome and valued, and her interactions are always genuine and engaging. It's clear she loves what she does, and it shows in how she treats her customers. Thank you, Jamie, for consistently brightening my day.🩷“

“I regularly (almost every morning) come here because everyone is so kind, warm, and welcoming. Yes, they remember me because I stop by on my way to work regularly, but I want to stop by. I see the same other guests on the daily too - who chat with the baristas, so I know I’m not the only one who feels appreciated by the staff here. I feel comfortable and I often, also, grade papers in the wee hours of the morning to which I’m asked how my school year is going. Cailyn, Sam, and Patricia(and I’m sorry that I’m not including everyone’s names) always work their tails off and I’m appreciative of their work ethics and that they genuinely care to provide the best experience they can for those who stop in. In reading some other reviews, I can appreciate that people get frustrated when orders go wrong from time to time, but I’ve also seen the staff maintain their calm under pressure, even in the face of a lack of compassion for human error. So they have my respect and appreciation. This store will continue to be my “go-to” location. ☺️“