4.2
Good
455 Reviews
1042 North El Camino Real Ste East, Encinitas · 7.36 miles
Customers’ favorites
- Salad Bowl with Chicken
- Grain Bowl with Chicken
- The Cava Sampler Pack
- Chicken Rice Bowl
“I’ve been to CAVA numerous times, usually at the Mission Valley location, but this was my first time stopping at this particular spot. I was just passing through and decided to grab some CAVA, and I’m glad I did! First off, the restaurant was extremely clean, and I was helped quickly. The person who helped me, Sam, immediately greeted me with a smile and was incredibly friendly. That might sound like a small thing, but when you’re running a busy restaurant, having someone who genuinely seems happy to be there makes a huge difference. It had actually been a while since I’d been to CAVA, so I was taking my time figuring out what I wanted. Sam was patient, made some great recommendations, and suggested the pita bread, which was absolutely delicious. Whoever is making that bread in the back deserves some recognition because they are doing an excellent job! Sam also recommended one of her favorite dressings or toppings, which I decided to try, along with another recommendation on the side. Both were great choices. She took the time to explain things, make suggestions, and help me put together my meal without ever losing that smile. As a business owner myself, I appreciate this kind of customer service more than most people realize. You can have great food, but employees who genuinely care about the customer experience are what make a business stand out. Sam is a perfect example of that. Hopefully, management recognizes what they have with her and considers her for a raise or a management position. Employees like Sam can make a great restaurant even better. I also want to give a shout-out to the cashier, whose name I unfortunately didn’t get. She was friendly as well, and the entire crew seemed welcoming, personable, and happy to help. Great food, a clean restaurant, and outstanding customer service. CAVA has a great team at this location. Keep up the excellent work, Sam and crew! I’ll definitely be back.”