4.8
Superb
118 Reviews
1144 S Western Ave, Los Angeles · 10.91 miles
Customers’ favorites
- Special Taiyaki 붕어빵 2 pcs
- Special Taiyaki 붕어빵 2pcs
- Regular Taiyaki 붕어빵 2 pcs
- Sound Special Iced Coffee
“I wasn't having the best day when I walked into Boba Sound in Koreatown. I was frustrated, irritated, and honestly just not in a great mood. The moment I walked in, however, I was welcomed by Kelly, whose smile was as bright as a cloudless morning sun. Kelly was friendly, knowledgeable about the menu, and gave excellent recommendations. I ended up trying the honeydew smoothie with lychee jelly, and it was absolutely delicious—I highly recommend that combination. What made this visit special wasn't just the drink. Within a couple of minutes of interacting with Kelly, my entire attitude and outlook had changed. Her kindness, charisma, and genuine thoughtfulness made me feel seen and appreciated. She seemed to sense I wasn't having the best day and went out of her way to make the experience better. She even gave me the little bit of smoothie that was left in the blender, which was such a simple but thoughtful gesture. Great customer service can completely change someone's day, and that's exactly what happened here. I'll definitely be coming back—not just for the amazing smoothies, but for the outstanding service and welcoming atmosphere. If I'm anywhere near the area, Boba Sound will be one of my stops. Kelly deserves recognition for the exceptional experience she provided. Five stars isn't enough—I would gladly give 20 stars if that were an option.”