“Shoutout to the team at this Subway! Every time I come in, I’m greeted with a smile. They don't skimp on the toppings and they actually listen when you ask for 'just a little' sauce. It’s rare to find such friendly service at a fast-food spot these days. It makes a huge difference!“
“I been this store since 3 years now and the customer service still superb all the employees are so gentle and kind with the customer even in busy time they stay so calm and slimed all the time. I really appreciate to all of them especially evening shifts they are really supportive to their customers, because I always go evening time they always be so happy and energetic while they working. Thank you so much for giving us delicious food.“
“This is one of the best Subway locations I’ve been to, and a big reason is the team that works here.
I come here for lunch almost every day and usually order the Peppercorn Ranch Chicken Protein Pockets. Since I’m in so often, the staff know what I’m getting and always keep things moving smoothly without ever making the experience feel rushed.
Brisada is always the first to welcome people with a warm greeting as soon as you walk in, which immediately makes the place feel inviting. Even when it gets busy, Brisada and Henry work incredibly well together and move through orders quickly while still staying friendly and attentive.
Today I also met Sam when he rang me up. He was very kind and had a big smile the entire time. You can tell the whole team works well together and takes pride in what they do.
I keep coming back not just because I enjoy the food, but because the staff here make it such a great place to stop for lunch. Brisada, Henry, Sam, and the rest of the team do a fantastic job.“
“We got to the building and we were immediately told to order at the kiosk instead of them taking our order there. We did, got our order and there was stuff in the sandwich missing so we had to go up to them again and have them add the toppings. This could have been avoided if they just took our order in person in the first place.“
“Hello my name is Jorge I want to say that the sudway at Washington bl Los Angeles the Indian girl she’s very professional in services she deserves a present she’s doing a great job at the store she’s wonderful professional services congratulations with the indian girl“
“David provided amazing service and was super helpful throughout the whole visit. He was friendly, professional, and made everything easy and comfortable. Really appreciate his positive attitude and great customer service. Definitely one of the best experiences because of him!“
“Good service, the Indian lady work at evening time doing great job, she made my sandwich very well, I ask her about her name she said kulwinder is her name , she is very nice and speak very polite to me and after me she handle other customer same she did with me .“
“I come often to this establishment and always find it to be a very welcoming, fast, and great option to get my lunch. Workers such as abby , amanda and carolina have greeted me with kindness on my hard days of work . A place like subway is about care and integrity in the kitchen and these workers have it!“
“Best experience today, I go often but today was different. as soon as we walked in we got helped right away. speedy service, friendly staff, genesis and Jessica were great!! They are the reason the service was incredibly exceptional today. thank you, delicious food. can’t wait to return“
“I love coming to this subway; the customer service is amazing. I only purchase when I see Mr. Saul or Mr. Juan at the front. They always make me laugh or just make my day better.
The store is always clean and the food is always set up perfectly. It's a bit hidden but it's one of those places that because it is hidden, just makes the food taste better.“
“I am a student at UCLA and get food at this subway location every week after my hospital shift. The service is always great and some of the employees have even started to recognize me. Gourish is one of the employees that I see every week and he always greets me with a smile and has already memorized my order. Love the employees and the food very much!“
“CRYSTAL was very nice. It’s very rare when I go into a Subway and they change their gloves to put on your veggies very talkative very nice. Very informative remembers who you are when you come in and that’s what I like. The store is not messy I was able to get all my veggies. She asked me if I’m need anything before she rung me up. Very Very Good Pl., A+ plus if you ever like a Subway or if you ever went to a Subway and you didn’t like them anymore because they wasn’t sanitize you should try this location very sanitize common environment. I love it“
“My drunken prayers have been answered by chipotle southwest sauce… the staff were super friendly! They’re open until 12 which is a god send when everything else in Highland Park closes so early. Definitely try the new signature menu as long as it includes chipotle southwest sauce“
“I walked into the subway and saw a customer saying that the sandwich she received did not meet her standards. This customer gave me the ick and started to threaten me and my adopted children, furthermore, she threatened to adopt me. Being cornered by the lady, I felt as if it were the end. But suddenly, the employees came in and saved my life. In return, I gave them my children for saving my life, you know, an eye for eye. Feeling gratitude for my trade, the employees bowed down to me and began the subway ritual. Tomatoes all around me, olives all over my hair, and salami on my shoulder, I felt a sense of bewilderment. One of the employees started speaking this ancient language, I believe it was something like come estas ahora. No, I knew what they were saying, but nonetheless, I ventured through the ritual. As the ritual concluded, I felt a sense of holiness and change, I was no longer the same man I once was, I was Jared Fogle. I quickly examined myself in the mirror and began to weep as the revelation came through. I now had to live life as Hared Fogle, from now on I was that one weirdo no one would ever love. I'm 82 now, and still am Jared Fogle, and will probably remain this way for the rest of my life. As I enter the premises of any establishment, people stare upon the man who had once caused a great immense of terror, they don't see me, they see a monster. So ya that's my overall review of Subway, would suggest going on Thursday from the hours of 3pm and 8pm“
“I go to this subway all the time during my lunch break, and the employees here always greet me with smiles and friendly service. They make the sandwiches with love and they honestly taste way better than sandwiches at any other subway locations! The lady there is always very kind to me and I am so appreciative of this store!“
“EXELLENCE ! LOVE IT ILL BE BACK NICE PLANT BASE OPTIONS FOR MY PERSONAL APETITE. . very fast aways fresh nice must try !
Vegetarian options: NEW PLANT BASED MEAT AVAIALBE 02/02/2024
Dietary restrictions: No meat“
“Kavi was so great the other day as he took my order on the phone for two sandwich platters that I wanted asap.
I had called two other subway shops, and they wanted me to place the order online and said that it would take an hour.
I needed it sooner than that and called this store on Westwood Blvd.
Kavi took charge and said, yes, can do.
I proceeded to drive to the store, and Kavi was well into preparing my order.
He was gracious and speedy and did a great job making these sandwiches really well, giving us plenty of veggies and condiments.
I know the parking is tough on Westwood blvd, but I parked in front in the red and stayed in the car in case I had to move. It all worked out, and I was quickly on my way.
Subway sandwiches were a last minute idea on my part, and Kavi made me look like a hero. And he did it all so cheerfully.
I’m going to make this my store when I need platters again. It’s nice to know that they can do it quickly.
The nurses at the medical office were so happy to see the sandwiches, and they put a bounce in their step and everyone enjoyed.
A big thank you to this Subway store in Westwood Village!“
“Zulia provided outstanding customer service! She was friendly, welcoming, and made sure my order was prepared exactly how I wanted it. She had a positive attitude, worked efficiently, and made my visit a great experience. Employees like Zulia are the reason I'll keep coming back. Thank you for the excellent service!“
“The location is convenient to attractions of Hollywood California. The staff is fast paced & friendly.
Vegetarian options: veggie patty & veggie delight
Kid-friendliness: Kids love the applesauce and milk and kids meal.“
“Yep it's a subway. Kinda grungy but behind the glass things look nice and clean. They were accommodating when I was on the phone while ordering. Thanks for being patient ..I know ...one of those people ...lol. .anyhow....try the BMT...it's my first choice at Subway .“
“Only reason I'm giving this place 4 stars is because of the one competent employee named Citaldo. Not sure if I spelled his name right but he was great, the only one wearing a mask and even through the mask we were able to see his smile.The other employee named Yarra looked like she was having a horrible day and took it out on my wife's order. She switched it out and we ended up getting the wrong sandwich. It happens I get it.... But she was very dismissive, cold and demeaning towards us.“
“My cashier Emely was absolutely amazing. She was friendly, attentive, and made sure my order was just right. Her kind attitude honestly stood out and made my whole visit better. Give this girl a raise!
If I come back, it’ll probably be because of Emily. Thank you for being so kind and professional!“
“This place very clean tidy and above all the service very friendlly especialy miss Kimberly is very friendly she is an excellent worker, and other People too l have been full ln that place for many years and l have never see a bad acttitude thank you for the great service 🤗“
“Rosa was wonderful. I was having trouble on the App, and I was about to go to Yoshinoya. Rosa was very patient, knowledgeable and helpful in solving my problem. If I could, I would give her more than 5 stars. I have never been to this Subway before, but this is my store now.“
“Great spot to catch a lunch and people watch. The customer service was top notch. Even for how young they seemed. Spoke well. And listened even better. I had the hit pastrami. To which they added a few of their suggestions upon request (southwest chipotle, jalapeño, etc). And I tell you, in all seriousness, one of the best sandwiches I've had the pleasure of experiencing. Everything on the sandwich was perfect proportionately. Busy outside, Quiet on the inside. In the middle of downtown, mid day, and being able to hear yourself think, is a blessing that could get overlooked quite a bit. Best of all, its Centrally located. All and all, i found my experience at this subway to be really enjoyable. Enough to definitely make a return trip. Facts!“
“This is the best place I could go. They always have the best service and the best food, always fresh and delicious. I’ll be back soon. Thank you for your kindness and service. And the super friendly cashier Katthy Thank you for this great experience.“
“I stopped by the this Subway location and it was impressed by how super clean the store is. The staff here are very friendly and helpful, they greeted me with a smile and made great sandwich suggestions. AC is blasting cold, which is great on a hot LA day, though it might feel a bit much if you’re just stopping in for a quick bite. My only gripe is that the sandwich portions seemed a bit small compared to other locations. Still, the ingredients were fresh and everything was neatly prepared. Overall, a solid spot for a quick and clean bite.“
“Fast service! The gluten free wraps are delish! They normally don't accept bills over $20 unless they have change so I was lucky this time but just in case you might want to carry enough change or credit/debit card :) also accept GPay 😓
“The line is always super clean and I’ve been here bunch of times and the bread has always been so soft!! The cookies always taste fresh and the wait is never long. 10/10 Store!!! Alsooo Shout out to Marco for being so nice and welcoming :))“
“Went to Subway on election night to stress eat. Steven, my sandwich artist saw my democratic election anxiety and assurred me he was going to make my sandwich with love. Let me tell you, not only did Steven make my sandwich as I ordered, he was able to strike up some relevant and districting conversation, despite him being a young Republican. Keep up the kindness and care Steven. The world needs more Republicans like you. Not to mention your sic sandwich making skills.“
“This is the nicest sandwich I’ve ever ordered at any subway. Shout outs to Selena who remade this sub and I swear she prepped it with love and care. Everything is super fresh and tasty. I’m happy about my sandwich. Thank you Selena, wishing more employees are as professional and caring like you. - 7/12/25“
“I often go to this subway for lunch, the staff is always very attentive and efficient. does such an amazing job from start to finish. She welcomes everyone that enters the restaurant and is extremely helpful with the other employees. I am very impressed with her ability to assist everyone in a warm manner. Food is always fresh and restaurant is always clean.“
“I was very happy with my sandwich I went today at 8:47 pm 04/26/26 the two employees that were working were awesome they helped with using the app to redeem my free footlong, my sandwich was made really good taste better then the last location I visited a few months ago. My husband also mentioned that he enjoyed his sandwich that they made his sandwich good. Thank you Sub way staff also for the rewards.“
“Had left some personal belongings at there table and came after work to pick up they had it nothing missing and the two workers we really nice and friendly best people out there.... didnt get the re e names but they were two young girls....“
“This subway is the best one I’ve ever been at.
The staff is very nice and friendly and straight to the point, and the way they make the sandwich’s fast and swiftly with almost no mess is very pleasing to see. They also have lower prices than other subways I go too definitely recommend coming here.
To the people that put in bad reviews the restroom is closed because of the bad people like you and not because they chose to close it. Also the place here is the cleanest subway I have ever seen and just because there’s a homeless issue everywhere does not make it right for you to put the reviews lower. The staff here is kind and very respectful and you guys have to understand also that the staff is tired after working a long day so if they come off with an attitude they don’t mean it.“
“I go a lot and am kinda surprised at the negative reviews.
TBH I order through the app a lot and the have deals on there.
I usually get my order correct.
Coming from the restaurant industry,this work can be hard and it’s just easier from the subway workers to make sandwiches with a printed ticket.
It’s also faster for you to be in an out the store!“
“Subway is known for fresh ingredients and customizable sandwiches. This branch prepares subs quickly, keeps topping stations clean, and has friendly staff who build sandwiches carefully. A reliable option for a healthier, on the go lunch without long waiting times.“
“Subway doesn't differ much from store to store. This one has good service and a parking lot directly in front of the store.
Vegetarian options: The veggie patty is a good choice or any sandwich with no meat. They have salad too.“
“The staff are ok-- not great, not bad.The food is good-- with the exception of the AVOCADOS. Holy S*IT get a NEW one! Do not CASUALLY use the one that is slowly rotting away because apparently not that many people pay the extra $ or want it. That is not 'FRESH'.?“
“I only went here because I had coupons.
I got a veggie sandwich.
My sister got the Italian sub
Vegetarian options: You are able to choose what you want on your sandwich
Dietary restrictions: They have low sodium meats“
“I placed a large order for catering, it was amazing! So easy to place order and pickup was even easier. Saved me so much time and the restaurant was so clean, the staff was very professional and friendly, great service with a big smile. I would recommend and definitely will be using Subway to cater other events. Thank you so much!!!“
“I really liked staying here. The room was clean and comfortable, and everything was set up nicely. The surrounding area is full of nearby restaurants and shops. I felt safe the entire time, and the neighborhood was quiet. It’s also very easy to walk around.“
“There was only one person working when I went and she clearly looked like she could've used some help during the lunch rush, which is usually 12pm to 2pm or something like that. Because I went around 1pm and by the time I was done, there were 4 customers waiting in line. I was at first frustrated because she was slow but after receiving my sub, well she really put effort and made it exactly the way I like it that at the end, I just felt bad she didnt have any help. Either pay her double for lunch rush or make some arrangements so she isn't left alone during lunch. Because maybe, the people who work around the area would visit more often if they knew subs would come out quicker for their 30 min lunch breaks. Just some food for thought for the owners. And yes you can do mobile app order but how is she supposed to work on those if she's already overwhelmed with let's say 3-4 customers waiting in line because there was ONLY ONE worker during lunch time - a prime time for subs no? I digress. Anyway, please send that poor soul some help, I just feel bad for her or any new hires left alone during, again I repeat, lunch hours.
And dang, I just read some other reviews and yea I wasn't the only one with this type of experience at this specific spot. Knowing that, I highly doubt I'll frequent this spot even though it's the closest one to me.“
“The lady almost give me my sandwich without tuna she put half of the little spoon of tuna and I ask for extra and she do the same so I ask her why she not give at least decent amount and she just ignored me...
Vegetarian options: The vegetarian wrap it's delicious
Parking: It's a big parking it's like a little mall
Wheelchair accessibility: Yes they have wheelchair accessibility
Dietary restrictions: They try to do the best to get the customer happy at the end no one is perfect“
“Placed an online order and came in directly afterwards so I could make sure it was made how I wanted. The manager seemed a little annoyed at my modifications , even made it a point to show me she had my order receipt in front of her. I politely told her I would like to make modifications like toasting the bread with onions and bell peppers and I wanted the condiments on the bread side. She answered with “we already do that now” as if I was dumb for not knowing. She wasn’t very happy overall and even laughed amongst herself at the end. But she made my sandwich very well. So the customer service is not the best. But the sandwiches are pretty good. Might be back to give them another chance.“
“Very good service food cleaning ☺️ love you ?
Vegetarian options: Veddy party very good options ?❤️
Parking: Very nice place and good service ? ❤️
Kid-friendliness: Employees are happy ?? very good service“
“One of the few restaurants available in South Campus for UCLA students, it can get kind of busy around lunch time when students are getting out of class but the staff does a good job of moving customers along. I've never had to wait longer than about 10 minutes from beginning to end.“
“Stopped by here after a long day of work and honestly Diana made my night she was remarkably nice and answered all my questions and didnt make me feel bad about it. I normally get that stares But some guy believe his name was Darnell? Was rude to me and I got very bad vibes from him. He looks like he hated me just because i walked in. But Diana made my visit better with her good customer service and quick service. Food was very good and and it was nice and clean establishment.“
“Jessica and Elsa gave a great experience at this subway on ceasar Chavez and Mednik; they had their location really clean! Unlike others I visited and their attitudes were amazing too perfect service given by these two ladies Will come back to this location again !“