“A great variety on the menu and fresh made! Excellent value for the quality of food. The restaurant is clean and minimalist with the service being cafeteria style. The line moves quickly so not much of a wait. The staff is friendly and very attentive... I recommend this Panda Express all of the time...“
“You will get better service inside and when it is rainy there is a play place here that is well managed. I take my kid here and he loves it. ❤️ There are usually 1 or 2 other families hanging out here too. When it is quiet some people use this room for business. Either way, maybe because it is pacifica this place has good food and good vibes.“
“Title: Disappointing Experience and Subpar Service at McDonald'sDear McDonald's Management Team,I am writing to express my deep disappointment and frustration concerning the bad experience and poor service I encountered during my recent visit to one of your McDonald's restaurants. I believe it is important to bring these concerns to your attention in the hopes of improving the overall customer experience.On October 29th at approximately 5:45P.MI visited the McDonald's located at 125 Monterey Rd, Pacifica, CA 94044From the moment I entered the restaurant, it was evident that the staff was disorganized and inattentive. Despite there being only a few customers present, the wait time to place my order and receive it was unreasonably long. This lack of efficiency was detrimental to the overall dining experience.Furthermore, the behavior of some staff members was highly unprofessional. I was met with rudeness and impatience when attempting to communicate my order, and my questions and concerns were disregarded. It is disheartening to witness such poor customer service, especially in a globally recognized fast-food chain like McDonald's.To add to my disappointment, my order was incorrect when it finally arrived. Not only were items missing from my meal, but the food that was served was noticeably cold and unappetizing. The lack of attention to detail and quality control is unacceptable and reflects poorly on the reputation of your establishment.While at the restaurant, I brought these issues to the attention of the manager, who seemed disinterested and did not take any steps to rectify the situation. This indifferent response only compounded my dissatisfaction and left me feeling unheard and unvalued as a customer.To improve the service and overall experience at your McDonald's restaurant, I would like to suggest the following:1. Enhance staff training: Provide comprehensive training programs to ensure that all employees understand the importance of delivering excellent customer service, including effective communication skills and a customer-centric approach.2. Improve efficiency: Streamline the ordering and food preparation processes to minimize waiting times and prevent errors in orders. This would greatly contribute to a more positive dining experience.3. Foster a culture of accountability: Encourage managers to take customer feedback seriously and empower them to address and resolve issues promptly. It is crucial that customers feel their concerns are acknowledged and addressed in a satisfactory manner.In conclusion, I sincerely hope that you take my feedback into consideration and take the necessary steps to address the issues highlighted. As a loyal customer, I expected much better from McDonald's, and I believe that your brand has the potential to provide exceptional service. I look forward to witnessing improvements and regaining my trust in your establishment.Thank you for your attention to this matter.Sincerely,KP“
“yes sometimes this place does not open until 10am... sometimes the 2 latino guys build sandwiches that look like they were dropped and then pickedup off the floor. Easy online app ordering. Sandwiches made by the lovely hapa sandwich angel with ponytail are always flawless. Toasted with a crunch, veggies arranged neatly and cut without smashing the middle, wrapped tight but not too tight, thank you for making my lunch quick and easy. I miss you so much when you are not working.“
“New favorite spot. It's really good quality food, super healthy, and at a great price. The place is very clean and modern on the inside. And the drinks were great. Coming back soon.Vegetarian options: Lots of vegetarian options. Plenty.“
“You already know you want to go here. My review won’t change your mind. I had heard about this place for a long time. It was good but there are so many good burgers around the world so probably not worth the hype. Maybe they make really bad burger in California and so that why they stand out.“
“I really appreciated the option of having a lettuce wrap instead of buns for the burger, and it was wrapped neatly and easy to eat. However, the lines, whether for the drive-through or dine-in orders, were exceptionally long. Despite that, the burgers were absolutely delicious, especially with the "animal style sauce" which you should definitely ask for as it's not on the menu. They proudly advertise using fresh meat for their burgers, and you can truly taste the difference.On the downside, their fries were quite disappointing.“
“Typically shorter lines for both dine-in and drive thru than other local In-N-Outs. Staff taking orders often make mistakes if your order is outside of the super standard orders. An example is if you order extra well done fries they would only put in well done.Our most recent visit also had an error in our order where we ordered a double double and two cheese burgers but only received three cheese burgers. Unfortunately, we didn't double check before leaving the window so it was our loss. So I would recommend carefully checking your orders before driving off when using the drive thru.Parking: Drive thru line often obstructs parking spaces so parking or leaving the parking is oftentimes difficult.“
“The burritos are very good Great proportion my favorite is the steak and , shrimp burrito. It is excellent. It’s a small place so you have to pay attention and it’s hardly any parking unless you go around the corner but it’s worth it.“
“This is my favorite Taco Bell I've been to. They had the best customer service. I've ever experienced, especially with my elderly father. Patient kind very helpful in the food was fantastic. I had the chicken Powerball. They also sell margaritas in beer in all kinds of sweaters and “