4.4
Superb
82 Reviews
6273 West Jewell Avenue, Lakewood · 5.78 miles
“I don't believe I've ever written an online review, but after my experience living here for the past couple of years, I felt it important to share my perspective. First - all apartment complexes will have their issues. Whether it be maintenance issues, some dog poop, an occasional delay on fixing a piece of gym equipment, whatever. Those things happen. What matters to me is how people respond when things go wrong. Customer service seems to be a dying art these days, but Gabe and his staff here have been excellent through and through. He is a real person, a problem solver, and I have always gotten the vibe from him that he wants the best for the people who live in this complex. He has worked to find a solution anytime we had an issue while living here for the past 2+ years. We are about to move out in the next couple of months (not to another apartment, but to our first home), and even the transition to a month-to-month lease was something he made very easy and doable for us. I feel I could keep saying positive things about him (like the time he got his personal jump pack out of his truck to get my car started when I was late running to work), but I've made my point. He is exactly the kind of manager you hope to have. Maintenance staff are competent and friendly compared to past places I have lived. The apartments are pretty new, and it's clear the staff want to keep the community clean and cared for. We've genuinely enjoyed living here. If you appreciate customer service and real people, I do think this place is worth considering.”
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