Customers` Favorites
Customers` Favorites
“had a great experience at Pollo Tropical during lunchtime! Despite the busy rush, the service was impressively fast and efficient. I was in and out with my meal in no time, which is perfect for a quick lunch break. The staff was friendly and kept the line moving smoothly.
The food was fresh, flavorful, and well-prepared. I ordered the grilled chicken with rice, black beans, and plantains — everything was hot and delicious. You can really taste the care that goes into each meal. Definitely a great spot for a tasty and quick lunch!
Highly recommend Pollo Tropical if you’re looking for a fast, satisfying meal with great service!“
Customers` Favorites
“you know the service is good when you have to leave a google review. my sister and i just ordered $20 worth of food and we were impressed by how quick it was ready and the fact that everything was correct and inside the bag (literally went to dunkin this morning and they didn’t give us half the food we ordered) Also, the woman at the window was so sweet. shoutout to javoris!!“
Customers` Favorites
“I had an excellent experience at Pollo Tropical thanks to Ivan at the cash register. He was incredibly friendly and attentive, making the ordering process smooth and enjoyable. Ivan greeted every customer with a warm smile and was knowledgeable about the menu, helping me choose the perfect meal. His efficiency and positive attitude truly enhanced my visit. I appreciate great service, and Ivan delivered just that! Highly recommend visiting when he’s on duty!“
Customers` Favorites
“I’ve come to this restaurant twice and ordered the same thing. (I like to make sure what I call order isn't a “hit or miss,” so I want to order it 2-3 times to ensure it's good.)
1st time was my own, and 2nd time was when I recommended it to my friends and family.
I told them, let's get the “Mad fries.” they loved it and wanted to come back… not only that, but it's worth the money. It's a nice big plate you can share with one person, and I'm a big guy. I am satisfied with half, so it's worth the price.
Now, the only reason I rate four stars is because I can't rate 4 1/2. It's a fantastic restaurant with great food, excellent customer service, and affordable pricing. You can taste and feel the authenticity of this place.
But their drinks are a little out of taste. The fountain drinks either lack gas or syrup, have too much syrup, or taste weird. Their drinks, like lemonade and juices, are also lacking in taste. The cups are huge, but we can definitely say size doesn't matter if the soda tastes weird. ?
Overall, it's a great place and worth the try. I hope you guys enjoy it!
Parking: They have a small parking lot next to them going down on south federal Highway, but right next to them is a pizza spot called “John” or “Jim” Pizza. I can't recall the name, but I sometimes park there since service is typically fast.“
Customers` Favorites
“screwed up my order royally, but still good food. only the second day opened, so give them time to get it right.“
Customers` Favorites
“Simply Delicious!!!!!!!!!!!!!!!“
Customers` Favorites
“Amazing service and team is absolutely amazing“
Customers` Favorites
“PDQ Never Disappoints: Nashville Hot Sandwich is a Must-Try!
I’m a frequent visitor to PDQ because their chicken always hits the spot, whether it’s a sandwich, nuggets, or tenders. I decided to stop in the Plantation location before I headed south back home. This time, I noticed they had the new Nashville Hot Sandwich on the menu and couldn’t resist trying it!
This sandwich features two crispy tenders perfectly seasoned with Nashville Hot spices, topped with crunchy pickles, and served on a soft bun. The first bite was a flavor explosion! The tenders were juicy with a bold, smoky heat that balanced perfectly with the tanginess of the pickles. The spice level was just right—not too overwhelming but enough to leave a satisfying kick on your palate. Paired with their golden, crispy fries, it was a meal I’ll definitely come back for.
If you’re a fan of Nashville Hot anything, this sandwich delivers on both flavor and quality. The chicken is cooked to perfection, and the seasoning is bold without being overpowering. PDQ nailed the balance between crispy, spicy, and savory.
PDQ never fails to deliver fresh, flavorful food, and the Nashville Hot Sandwich is yet another reason why I keep coming back. Highly recommend giving it a try!“
Customers` Favorites
“Amazing service from the time we walked in the door. Shanice greeted us with a smile. She was very patient with us during the ordering process and made sure to deliver the food to the table with a smile. The food was good too but I think Shanice makes the experience!“
Customers` Favorites
“Good morning. Last night at the Dania Beach location you had some technical difficulties. The team member at the first window was super nice, accommodating, and very hospitable. He rest assured that everything will be fine drive up to the next window. The next team member was just as AWESOME. So awesome that I asked for both of their names for a review. Mike even took an extra second to go get the name of his team member that I encountered first. Milley or Mellie please forgive me for the spelling. Please acknowledge them for exceptional service!“
Customers` Favorites
“Food is always on point! Employees are decent as well. PDQ is light years better than all other chicken places!!! Period. I once ordered on the app for pickup, but when I got there had to wait - they gave me a coupon for 3 free tenders! Love PDQ.
Parking: Usually not busy, so plenty of parking if drive-thru is busy.“
Customers` Favorites
“Chick-fil-A has been one of my favourite fast food restaurants since 2006. The chick-n-minis were the first thing I ever tried and I was blown away, it's still my favourite thing they offer. If you ever get the chance to try their breakfast, I suggest trying it. Their chicken nuggets are the best available from any fast food restaurant because it's actually chicken. Waffle fries are exceptionally good. Polynesian sauce? I don't even know what it actually is but it's so damn good. The customer service at Chick-fil-A is the best there is, they're the first fast food restaurant I've ever seen send employees out to the drive-thru line to take orders in advance and if it's a hot day, offer lemonade while you wait (the lemonade is also fantastic as well). The employees are courteous and always upbeat, the interaction is always great. Now being able to order in advance, drive up and park, it makes it even more accessible.“
Customers` Favorites
“love the food reminds me of the Philippines“
Customers` Favorites
“good production of getting people through drive thru“
Customers` Favorites
“It was an early lunch for me when I arrived at this establishment. I didn't think they would be open. However, not only was I wrong, but they took my order with efficiency. My food was prepared rather fast. The benefit of being early is the fast service. The food was delicious, and the maintenance from the bathroom to the table was outstanding.“
Customers` Favorites
“Love the place amazing chicken tenders“
Customers` Favorites
“I recommend the place, very nice, the service is incredible, both the cashier and the waitress serve you very well.
Parking: There is a park or large space
Kid-friendliness: Yeah
Wheelchair accessibility: Yeah“
Customers` Favorites
“if I knew they were cooking like this I would have been started going there man I can tell the y'all my homegirl had to fish it was look pretty and golden my fries was pretty and golden so that means that they really cook with clean grease and the food was good if I like man I should have been going here years ago“
Customers` Favorites
“The drive thru was mad fast. My fiancé and I thoroughly enjoyed the prompt, cordial, and luxurious drive through ordering experience. My fi-fi had two meal cards thanks to her students’ parents so thank you to them for our excellent meal. Everything was perfectly cooked and the fries were on-point! Thank you for your Christian meals. And please enjoy your Sunday. That is all. Thanks 🙏😊“
Customers` Favorites
“I have a l9cation close to me in coral springs but I rather make the drive to this l9cation. Hands down the food is always fresh. The staff is always kind and checking in how the food is. This l9cation should be a training location for others opening.“
Customers` Favorites
“cute girls working. 😆 food is good.“
Customers` Favorites
“i ordered me a grilled chicken sandwhich its juicy & tender...taste better than popeyes chicken sandwhich with less fat & soduim #muscleteam“
Customers` Favorites
“Hands down the best chicken sandwich I’ve tried. The chicken was crunchy but juicy, the hangry sauce was the perfect mix between sweet and salty and the level of spice was on point!! The fries also hit the spot. Their coleslaw was also perfect, 100% will be coming back.“
Customers` Favorites
“Pros:Sandwich ingredients are always good qualityOne of the few fast food places with a gluten free bun (it's not bad - better if you can toast it)Only once had a wrong order in dozens of visits (diet in place of reg coke)Cons:Fries are sometimes lacking salt and almost never have much crispness (even straight from window / leaving bag open)The parking lot and traffic flow can be annoying at this location, especially when busy“
Customers` Favorites
“We've always had outstanding service when we visit any Chickfila but this one truly is the best!!!! Impeccable service, food is cooked perfect and the staff and management are beyond friendly!!!!!“
Customers` Favorites
“The Hot Honey Chicken is a hit!!!“
Customers` Favorites
“I recently visited the KFC in Miami Lakes and had a fantastic experience, thanks to the amazing service provided by Mandy. From the moment I walked in, Mandy greeted me with a warm smile and made sure I felt welcomed and comfortable.Her professionalism and attentiveness were truly noteworthy. Mandy took the time to answer my questions about the menu, ensuring I made the right choices for my meal. She displayed exceptional knowledge about the items, making recommendations that exceeded my expectations.Not only was Mandy efficient and quick in taking my order, but she also made sure I received my food promptly. Her attention to detail ensured that my order was accurate and perfectly prepared. Throughout my visit,“
Customers` Favorites
“Chicken was good but the dirty rice was not The rice was not done it have no taste. Mac & cheese need to be cook more it was to watery. I don’t know what happen with this Popeyes you all usually have GREAT MAC & CHEESE. I don’t know why I pick that rice I should have stay with my mind RED BEANS & RICE!!!“
Customers` Favorites
“Excellent attention, fast service, friendly staff, I recommend this place 100%.“
Customers` Favorites
“First off, please know that this is a pick up location only, there is no dine in. We ordered at the kiosk in the front, in less than 5 minutes we had our food & was on our way. The food was hot and delicious, the service was fast & efficient. What more could you ask for!“
Customers` Favorites
“They had a line wrapped around the building so I decided to walk in. There was no one in the restaurant or at the tables.. I ordered and got my food within 5 minutes...WOW 😮 that's awesome guys keep it up. What would have been my spot in the drive through line had only moved 4 cars up so I would have still been waiting in that line to order and eat...“
Customers` Favorites
“the food was great however I think we should give the employees a shout out especially Tamika she was super and she was fast and cordial to everyone there let's hear it for Tamika.“
Customers` Favorites
“The food was fresh and chicken not dry..the plaintains were fresh and not burned or overcooked..This Pollo Tropical BETTER than North Miami Beach and even better than Sunny Isles..Areas were clean (it was 7pm).. I had stopped coming to Pollo Tropical after going to the North.Miami beach and Sunny Isles only to find there dry chicken, VERY unclean bathrooms..“
Customers` Favorites
“As soon as walked in, a cashier named Karen took my order. Karen is such a sweet person. I ordered fried chicken. Karen told me that my food will be ready in an half an hour. So I waited in my car. To my surprise before I could get out of my car to get my food, Karen hand delivered my food to my car with a huge smile on her face. Because of her customer service, I will be back. I forgot to mention that the chicken was delicious and it is Halal. Thanks Krispy Krunchy Chicken.“
Customers` Favorites
“They have a traffic cop to control the drive through. That chicken sandwich got ya’ll crazy 😜“
Customers` Favorites
“Yo como en ese restaurante todo los días ni una sola vez he tenido un problema leo estos reviews y da asco como el ser humano es tan cruel son personas que nos dan de comer una cantidad increíbles de clientes si puede aver un error pero no para que critiquen de esa manera donde está la humanidad de este mundo gracias pollo tropical y todo los empleados por servirme el plato de comida que como a diario en su restaurante“
Customers` Favorites
“It's Popeyes so of course the good is good. Service is mediocre. The wait is longer than expected and it seems ( at least when I go ) that the spicey chicken isn't ready. So another 10 to 15 minute wait. The atmosphere is slightly tense . But, again it's Popeyes . They are the best for my lunch. Thank you Popeyes 😊“
Customers` Favorites
“This Chick-fil-A location is surprisingly never busy, which is quite unusual for the chain known for its long lines and high demand. However, one thing that stands out is the noticeable division of labor between the employees. Outside, only guys are working in the sun, while inside, almost all the staff are girls, except for one girl who is outside under an umbrella, seemingly more relaxed.
It's hard not to feel sorry for the guys working outside in the intense Miami summer heat. The contrast between their situation and the cooler conditions inside is stark. While the girl outside has some shade, it's still not comparable to the comfort of air conditioning. This imbalance in working conditions is something that definitely needs to be addressed by management.
Improving the rotation of staff between indoor and outdoor duties could make a big difference. Ensuring everyone gets a fair share of time in the more comfortable indoor environment would help alleviate the burden on those braving the heat. This adjustment would not only improve the morale of the employees but also create a more equitable and efficient working environment. Despite the lack of crowds, addressing these issues would enhance the overall operation of this Chick-fil-A location.“
Customers` Favorites
Customers` Favorites
“The food is amazing here it taste so good and it’s little things the restaurant needs . We eat here yesterday and I must say it was super hot . The food and the guys that work here are also respectful and make u laugh. I feel like a quick upgrade inside to make it look more better to where people will admire it more and doesn’t look too old inside. It was very hot inside it needs to fixed immediately the employees was sweating bad and that’s not fair to them the heat outside doesn’t make it better and who ever the owner needs he needs to do better for them.“
Customers` Favorites
“I love the churches chicken. Thank you for blessings my mom, myself, my husband and our children plus more with this food. Continue to provide exceptional food service and customer service for everyone. The good was great all my children will have a perfect church as well. Thank you again.“
Customers` Favorites
“Excellent quality and excellent service, very attentive to customers and children, excellent cleanliness, thank you. A grateful customer. Congratulations ?
Kid-friendliness: Varied menu, excellent quality and good service, very attentive, thank you.“
Customers` Favorites
“The food is great the service could use some improvement, once they take an order the cashier heads to the back to fulfill the order instead of taking the next person's order. I guess they are under staffed. They took 5 to 10 minutes to give me my order. I guess it was because either it was not cooked or again under staffed. Overall I enjoy the food.“
Customers` Favorites
“Deborah was wonderful and really helpful with my order her communications skills were top notch and she was very funny and made the experience wonderful I was not expecting to have so much fun ordering food from you guys thank you again Deborah can’t wait to see you again“
Customers` Favorites
“The food is good, what I don't understand is why they sell such a variety of food because ultimately what they do is bore the employees with such a stressful job. It is better to have a menu with few products and everyone happy, employees and customers.“
Customers` Favorites
“They have a great tasting Pan con lechon sandwich. Don’t forget to ask for the senior discount if you qualify“
Customers` Favorites
“Old southern favorite place is busy, chicken is good, fries are extra crispy and seasoned, Louisiana sides are delicious and sauces are great! Mango sweet tea is very Florida.
Parking: A gem among competing area food places“
Customers` Favorites
“It was delivery, so I can't speak to the service or atmosphere. However, I can say it was very fresh and flavorful. Which is precisely what you want when you want good food. That's pretty much there is to it. The food was very good.“
Customers` Favorites
“This has been a location where me and my staff have come too quite a bit over the years. But it seems that they are using a lower quality rice, and some of their meats have been overcooked like their chicken these days. Their plantains are still amazing, but I would recommend they look into some of their products quality.“
Customers` Favorites
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“The restaurant is nice for families . The chicken was delicious . The fries were salty. The
Southern sweet tea advertisement was not that all. I purchased two drinks but was home could not return. They both tasted awful. The coleslaw was just ok . People were friendly.“