Customers` Favorites
Customers` Favorites
“I had an excellent experience at Pollo Tropical thanks to Ivan at the cash register. He was incredibly friendly and attentive, making the ordering process smooth and enjoyable. Ivan greeted every customer with a warm smile and was knowledgeable about the menu, helping me choose the perfect meal. His efficiency and positive attitude truly enhanced my visit. I appreciate great service, and Ivan delivered just that! Highly recommend visiting when he’s on duty!“
Customers` Favorites
“Michael was very attentive and informative, loved the service he provided. The buffalo chicken sandwich had great flavor. I feel the waffles taste like pancakes the texture is very soft and fluffy. The chicken tender was very light in flavor. Presentation was on point.“
Customers` Favorites
“Excelentes sándwiches, muy buena atención.“
Customers` Favorites
“This restaurant is very good. It has many different Peruvian dishes and they are very good for the price and delicious. I always go to this restaurant before I go to my Kung Fu class. Add grilled chicken with fries, rice and beans or lomo saltado. Yely always serves me well and is always friendly.“
Customers` Favorites
“A mi me gusta mucho Chick-Fil -A gracias para los que comen ahí muy Agradecida“
Customers` Favorites
“The friendly service and great tasting healthy food is AMAZING 😉“
Customers` Favorites
“They give you the whole wing and it's fried right. Desert's be off the chain and oh so good. The couch is always fresh and the wait isn't long and staff treats you like a person and don't let me forget about the slushies in all types of favors.“
Customers` Favorites
“MUY BUENA 👌 ATENCIÓN RÁPIDO Y LIMPIO“
Customers` Favorites
“The place was full but they were really fast with my order. The woman who brought my order to the table was very nice and the and the man (i think was the manager) who sorted out the dishes to throw away was very kind. Overall, the staff is quite attentive.“
Customers` Favorites
“good production of getting people through drive thru“
Customers` Favorites
“It could easily be the best Venezuelan Rotisserie Chicken in town. Flavor will take you back home. Great costumer service. Recommended 100%.“
Customers` Favorites
“Disclaimer: I am not the audience for ordering food and picking it up from a box without interacting with human beings. I'm not there yet. So although I'd heard of Soulfly, I wasn't particularly interested in visiting. Nevertheless, was celebrating my mom's birthday and the birthday girl wanted to come here after our wine tasting next door.
I'm glad the experience was not as impersonal as I anticipated. Partly because I just didn't feel like sticking to the script but also I couldn't get that doggone pickup situation together. LOL I had so many issues with the code to retrieve my order, it was seriously comical. I did observe others come in, put in the code, get the food and go though.
You do have to order on the kiosk but I was able to ask the manager if I could order it like this or that, which he happily made note of for my particular order. There was a little wait for having ordered onsite - things would have felt quicker had I ordered online from offsite then stopped in to pickup when notified the order was ready. I had the wings and cajun rice. Now what surprised me was that chicken! Ok, Soulfly! Very nicely seasoned, good crisp on the outside and juicy on the inside. I was impressed considering my expectations. It reminded me of those good chinese takeout chicken wings. Nice surprise. The cajun rice was just okay for me.
The challenges to me coming back are that the price is just high for what you get. I understand there is a cost for "convenience" so it is what it is. However adding $6.54 to the order when I had to do the work to place it then pick it up is.... I don't and won't mind continuing to do things the old school way to pay a more reasonable price for fried chicken in other nearby neighborhoods. Also, no "convenient" parking. I feel like this spot is more geared towards people strolling on the street or for food delivery drivers who will be on a moped only.
Overall for the chicken and helpfulness of the onsite staff, I give it a 3.5, not just a 3.“
Customers` Favorites
“Very disappointed that they have not included one of the most popular sandwiches, chicken salad. It’s a customer favorite at other locations.“
Customers` Favorites
“Marieli and William have outstanding Customer service. The store in clean and the food is delish. I will absolutely be going back.“
Customers` Favorites
“The food is fresh, flavorful, and generously portioned, especially the rotisserie chicken and lomo saltado. All the staff members are very nice and professional. Isbel is very friendly. I highly recommend this place. I highly recommend this place.“
Customers` Favorites
“I recommend the place, very nice, the service is incredible, both the cashier and the waitress serve you very well.
Parking: There is a park or large space
Kid-friendliness: Yeah
Wheelchair accessibility: Yeah“
Customers` Favorites
“I love this location being close to home but they really need to figure something out with the parking lady out front harassing guests. This chick fil a is legit the only business open in the building on the whole block yet you can’t park for 5 minutes out front to get food. The garage is $8! The city should rezone the parking in front for 15 minutes Max or something. How are business supposed to survive here. They are losing a lot of business. We left today because the parking lady was harassing us. Meanwhile 6 police cars parked out front getting lunch, a city bus parked in the no parking zone to get lunch, 2 usps trucks parked in a no parking zone to get lunch. Are they special? The street is dead! Let the public people get their lunch.“
Customers` Favorites
“This place is great for budget meals. They serve a good portion of food. Peruvian food.
Vegetarian options: None
Dietary restrictions: None
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
Customers` Favorites
“Great experience great service food always hot and fresh.I love the team in Doral this is by far the best Pollo Tropical in all Florida.They are fast they work together and efficiently even tho is always pack I love this place🙏🏼❤️☝🏼“
Customers` Favorites
“Pollo Tropical offers a solid selection of flavorful, Caribbean-inspired dishes at a good value. One of the highlights for me is their coconut shrimp—crispy, lightly sweet, and well-seasoned. The shrimp are a great size and have a nice crunch without being overly greasy.
I also really enjoy their sweet plantains. They’re soft, caramelized just right, and make for a great side dish. If you like plantains, these won’t disappoint.
The service is usually quick, and the atmosphere is casual and laid-back. It’s a good spot for a quick meal that’s different from the usual fast food options. If you’re in the mood for something tropical, it’s definitely worth a stop.
⭐️⭐️⭐️⭐️“
Customers` Favorites
“I love pollo but instead of the cool island music they used to play I hear a bunch of loud noise from the heavy ass metal chairs everyone drags, very annoying, the sauce bar they used to have was better than the plastic containers the sauces are put in which are so bad for the planet.“
Customers` Favorites
“i ordered me a grilled chicken sandwhich its juicy & tender...taste better than popeyes chicken sandwhich with less fat & soduim #muscleteam“
Customers` Favorites
“Elizabeth provided amazing service during my visit to Pollo Tropical. She was welcoming, attentive, and made sure everything with my order was perfect. Her friendly attitude and professionalism really stood out and made the experience even better. Employees like Elizabeth truly make a difference—I’ll definitely be coming back thanks to her excellent service!“
Customers` Favorites
“I love Popeyes Louisiana Kitchen very much and the people here are very nice and I will come back again very soon.“
Customers` Favorites
“I recently visited the KFC in Miami Lakes and had a fantastic experience, thanks to the amazing service provided by Mandy. From the moment I walked in, Mandy greeted me with a warm smile and made sure I felt welcomed and comfortable.Her professionalism and attentiveness were truly noteworthy. Mandy took the time to answer my questions about the menu, ensuring I made the right choices for my meal. She displayed exceptional knowledge about the items, making recommendations that exceeded my expectations.Not only was Mandy efficient and quick in taking my order, but she also made sure I received my food promptly. Her attention to detail ensured that my order was accurate and perfectly prepared. Throughout my visit,“
Customers` Favorites
“Wow, I went during my lunch break, and the line moved so quickly. They had everyone’s order ready by the time they got to the window. They put utensils, napkins, and sauces in the bag. The food was fresh and the sauces were actually filled up not half empty. I was blown away!“
Customers` Favorites
“This is my meeting point for everything, a celebration, an anniversary, a lunch, whatever... I always go to Pollo Tropica, I love the mini-doses of pasta that they include in your orders!!!! And I highly recommend the dulce de 4 leches, a delight ?. I wish they would give promotions on food and drinks from time to time. I recommend diversifying the drinks, making smoothies would not be a bad option ? Definitely to visit“
Customers` Favorites
“the food is delicious, I love the fried chicken. Yummmie“
Customers` Favorites
“Excelente!! Para quienes no puedan viajar al exterior este año!!!🤣🤣🤣“
Customers` Favorites
“The Hot Honey Chicken is a hit!!!“
Customers` Favorites
“I come to Miami 3-4 times a year, and this is one of my favorite restaurants because the food is always seasoned so well and the plantains are delicious. 11/10 recommend you stop by.“
Customers` Favorites
“Food is still the same old school of breaded seared chicken. Best feature? They use real chicken. We found KFC's offers to be too salty. Fries are extremely salty. Chicken is salty as well but gets disguised by the breaded spices mix. The staff is excellent ?. The environment is very cozy and quiet. Kids have a great time here even though they also complain about the salty food.
Vegetarian options: Limited options
Parking: Limited parking spots on busy days“
Customers` Favorites
“They didn't have any crunchy's chicken I would have had to wait 6 minutes so I got something else and the young lady said it was 10:05 and when she gave me the money she gave me a different kind of meals at a cheaper price. So I saved money. I appreciate that. I miss KFC wings so much. She informed me they have whole wings now. I will have to try that. I haven't had a goodwing since KFC stopped selling wings“
Customers` Favorites
“Just another Pollo Tropical restaurant. Still the chicken is really good, the yuquitas are good, also the black beans and white rice, as well as the yellow curry sauce. I did drive thru and apparently the lady taking the order was in a rush or sounded like it; even though I did not have a car behind me.“
Customers` Favorites
“Pollo Tropical is like a small vacation. Their grilled chicken is simply delicious and the sauces are finger licking good. Plus, the atmosphere makes you feel like you're on a beach. It's a great place to enjoy without leaving the city!“
Customers` Favorites
“Pase por el drive thru hoy y el muchacho de la ventana me dio la comida y no me dio la ración de yuca frita,cuando se la pedí me trajo una ración pequeña en lugar de la que yo había ordenado grande,se lo dije y me trajo una grande pero cruda completamente y además no me dio ni el dressing de cilantro,en fin todo malísimo el servicio pésimo y poquísima comida . cada día están peor en ese pollo tropical???“
Customers` Favorites
“We were shopping in dolphin mall and this place looked pretty good and clean . We ordered one half chicken meal with extra rice and chorizo . Man this was a lot of food for $22. Chicken was flavorful and chorizo was good. Cooked veggies were not bad as well. For the price and amount of good you get , we will come back. Just a little annoying to get a clean table in the food court .“
Customers` Favorites
“All KFC will give you better service than to the rest of fast food places in my area. This franchise might be the only one where the employees actually listen to the customer, 98% accuracy. So far, good grilled chiken and I love their cole slaw.Decent.“
Customers` Favorites
“The food is good but the people is a different story, I when to purchase a 14 piece meal for my kids and my self. and I was doing a favor for a friend, since I was going for my self, as he asked me to buy for her a 5 piece meal, everything was OK until a lady came to the register ( think it was the manager) I was using a coupon for each of the meals, I explained to her that one was for my home and the other one was for a friend but she kept saying I only can used one, again I explained that it was not for me the small meal why I'm going to get a 5 piece of I already was getting 14 pieces. just make to separate orders, but this small minded woman keep repeating her self that I can't, if my friend was there she still will have to do a second order... So no I will not recommend the location on 54st Northwest between 12th and 11th Avenue. they are rude and unprofessional... The old manager, was a kind an friendly lady. Train your management more than your cashiers... Their title goes over the heads. I'm going to Boston Market... even Popeyes is better...“
Customers` Favorites
“I love the churches chicken. Thank you for blessings my mom, myself, my husband and our children plus more with this food. Continue to provide exceptional food service and customer service for everyone. The good was great all my children will have a perfect church as well. Thank you again.“
Customers` Favorites
“As most Popeyes the food is good. Always just right and quick. This location is not the easiest to enter on a tight corner but worth the squeeze in. They are helpful with your selection, with fast service.
Parking: Fast drive threw“
Customers` Favorites
“This was my first time trying Honduran food and I was pleasantly surprised ..I ordered the pollo frito ceibeño ( fried chicken) wow the flavors are amazing and the overall seasoning of the chicken was the right balance of salty and crunchy , also have to mention the Service was top notch I don’t speak Spanish and they were very helpful in the ordering process…. Lastly the price point is definitely affordable for anyone…this will be one of my go too restaurants here in Miami ..5 Stars“
Customers` Favorites
“We love Krispy Kruncy Chicken! This location has halal meat (certification displayed!) which is wonderful. We love their chicken tenders and biscuits. The location is not traditional inside a gas station, however it's well worth the fantastic flavorful chicken.“
Customers` Favorites
“Wheelchair accessibility: This is honestly one of the few places I have been with a "clear route for disabled people like myself and it's actually nice to have to wonder around an establishment having people just staring at me instead of offering to "help/assist" me“
Customers` Favorites
“i eat here all the time. the food is great and the staff is super friendly. i’m not sure about all of the one star reviews, but my experience has always been pleasant.
Vegetarian options: you can go full vegan here.
Parking: it’s a strip mall, there’s plenty of parking“
Customers` Favorites
“Looks good“
Customers` Favorites
“Stick to your bones and healthy as well. Great price.“
Customers` Favorites
“Awesome hospitality and manager Carol is always lightens up my day. Serve within 5 minutes after placing order.“
Customers` Favorites
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“This has to be the TOP Pollo Tropical in all of South Florida. The lines for drive thru are always around the corner, if you can find parking get off and order inside. The chicken is ALWAYS and I mean ALWAYS 20+ years I’ve eaten here, fresh of the grill. I think because of the volume of guests near airport that have to keep cooking all day long. The food is so good, beans, rice, plantains, even the dessert is yummy. Thank you for offering great prices and quality food to the community!!!“