Dunkin' Donuts in West Palm Beach

“Stop what you’re doing and come on over to Dunkin’ Donuts on Roebuck and Haverhill. They have the best staff, Managment and service. Always smiling and welcoming , they even have frequent returning customers that feel more like family and make the visits even more wholesome.
5/5 down the board.

Shoutout to the “Jim Crew “and tylah.

#IRunOnDunkin!“

“My daughter and i have been coming to this location proudly for almost 7 years, Its our everyday, morning stop. The morning crew has become family. Wished everyone else felt gentle when dealing with public workers. Thank you everyone, we love you!

Kid-friendliness: They have become family!“

“Dunkin is best in my book, but being a Dunkin spoiled brat and not wanting to be disappointed I try to get my large iced hot or cold brews when I know it is fresh. The corp stores are much better than the self owned stores that don't follow quality guidelines and use day old coffee sometimes. Money being their priority not like corp owned stores that have really high standards and the best good coffee. One time in the store on Okeechobee next to The PB Library the owner was there and I tried to speak to him to ask a question about the hours and he about took my head off. Really scary! Another good store is Okeechobee and 441. Also all up North FL i95 there is Dunkin. I get a large and drink half today half tomorrow because it stays so well in the fridge and is just that delic!“

“I do love their blueberry iced tea, but if you don't ask for sugar, you won't get it. I am happy to report that she made me a new tea rather than sweetening mine which I greatly appreciated.

Dietary restrictions: They have a lot of options, sugar free, lactose free, veggie, etc.

Parking: The location is a little awkward for the drive through there is rarely space for all the cars they end up blocking the entrance.“

“10 stars to Linda who took the time to assess how she could help me have a Dunkin Day despite the fact my drink was made incorrectly. I'm happy to see a woman of color and intelligence at this location, finally!

Selena on the other hand, is always rude, in a rush, hard of hearing and hard to deal with. I stopped coming to this location because of Selena and I know for a fact my trip today would've ended terribly if I was at Selena 's mercy. Selena blames her attitude on her boss, smh. I hope her boss is reading this...

Thank you so much again Linda, you are a hidden jewel at this location and I hope the next time I choose to have a Dunkin day, you are working. Bless you!“

“I ordered Dunkin in the BP Gas Station through the mobile app by accident. I called the Dunkin in the BP Gas Station because I wouldn't be there for an hour. The Service Representative Shameka reassured me that it was not a problem and that she will make my order when I come in. She has a great customer service voice on the phone and even better in person. Fantastic employee!She is very welcoming and wholesome person. We sat and had our drinks/donuts in the dining room which was kept well.“

“The best Dunkin by far out of the many I visit throughout Palm Beach County. The staff there get to know your order, and customer service (unlike some, ok, most, of the other branches) is outstanding! They have fresh doughnuts throughout the whole day, and I've never had an issue with the bathroom there, despite multiple other negative reviews, toilet paper always stocked, soap always stocked, paper towels always stocked (which I much prefer to hand dryers). I'll actually drive out of my way and take a detour just to be able to go to this branch!“

“I love Dunkin’ and their Refreshers ! I buy one everyday sometimes twice . Out of all the Dunkin’s I go too , this one is always welcoming especially by the manager . I haven’t had a bad experience yet . I would also like to say going into the 2025 I love seeing the diversity of employees and I hope you continue to support the Latin community being your top consumers !!“

“I usually go to this Dunkin very early morning around 6:30am on my way to work and every time I pull up to the drive through I feel like I get exceptionally service. The one guy that usually takes my order is always very patient and professional so I appreciate it! I usually always get the s’more’s cold brew and they always make it taste just right and look very presentable. I’m giving a 5/5 because I went yesterday and got a little early access to their pumpkin flavored munchkins which really made my morning! ? “

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I can’t say enough about how great this Dunkin’ location is! The staff here is absolutely amazing – always friendly, welcoming, and quick with a smile. They consistently go above and beyond to make sure my order is right and the service is fast. It’s such a nice feeling to start my day with people who genuinely care about their customers. The coffee and food are always fresh, but it’s really the team here that makes this Dunkin’ stand out. Truly one of the best! Dunkin please make sure you provide the staff with the necessary tools, resources and merchandise so the employees have continued success.“

“Customer service is horrible...most of the cashier's seem to hate their job. I purchased a ice coffee and the milk had a spoiled taste so when I went in to ask for a refund I was told that there was no manager in to do a refund and was offered another coffee and wouldn't you guess they made another coffee with the same spoiled milk I will never come back to this location Australia and 45th st...not to mention when you walk in they look you in your face and still make you wait a few minutes before they even ask may I help you...“

“Now I love Dunkin’ Donuts and have been to many but none compares to the amazing experience I’ve had at this location especially from the manager Hadeem . So nice and kind. I had a question about my rewards on the app and he was super helpful. Definitely will be back to this location !! Thank you again“

“For a change a Dunkin' that is clean! Imagine, the employees knew what they are doing and most of all they were accommodating and pleasant! We met some very nice Sheriffs on a break who didn't mind us asking them curious questions about law enforcement and their experiences. It was a fun early evening with 3 COPS, sipping on a good coffee while having a lively discussion about the state of the world! That's what Dunkin' should be all about!“

“I attend several Dunkin' Donuts locations and I have to say that though Location here at Military Trail just north of Forest Hill the customer service I received from Mumtaz above and beyond reproach she was very polite and very helpful if I could choose I would come to this location specifically and only thank YOU MUMTAZ!!!“

“I used to work for Dunkin’ for 5 years and when I tell you this location is the best out of 5 in west Palm the drink maker and food maker are great seriously it’s so nice to pull off and know your food and coffee are perfect there isn’t a lot of places like that these days I come here every morning faithfully great job!!!!!“

“I had to walk from a nearby dealership to grab a coffee because the machine was down and this Dunkin didn't disappoint. Staff were friendly even though it was prime time and they had a dozen teenagers loudly messing around in there. My heart goes out to them as a former High School employee. They worked fast though, got my order perfectly and got me out the door in no time, give them all a raise!“

“Absolutely standard-setting Dunkin. The drive thru time was as minimal as possible, the woman on the intercom took my order very quickly and perfectly accurately, the man working the register at the window was also working very quickly. Staff was all professional. Food was absolutely perfect. Drink was perfect. It’s been a long time since I was truly impressed by a Dunkin providing everything completely spot-on. This is the one. 100% satisfied and impressed. Would go far out of my way to go through this specific Dunkin location.“

“Our recent visit to Dunkin’ was a delightful experience that added a touch of sweetness to our day. As we walked in, the inviting aroma of freshly brewed coffee greeted us, setting a positive tone for our visit.

The staff were exceptionally friendly and welcoming, which made the ordering process smooth and enjoyable. We decided to try a variety of items from their menu. The classic Dunkin’ coffee was rich and satisfying, just as we remembered it, with a perfect balance of strength and flavor. The donut selection was impressive – we indulged in a Boston Cream and a Glazed, both of which were fresh and delicious. The Boston Cream had just the right amount of filling, and the glaze on the other was perfectly sweet.

We also tried one of their breakfast sandwiches, which was a pleasant surprise. The egg was cooked to perfection, and the bacon added a nice crunch. It was a satisfying and hearty option for a quick breakfast on the go.

The ambiance of the store was casual and comfortable, making it a great spot to relax for a bit. The only minor downside was a slight wait during peak hours, but it was understandable given the popularity of the place.

Overall, Dunkin’ lived up to its reputation with its excellent coffee, tasty donuts, and friendly service. It’s a spot we’ll definitely return to for our coffee and pastry fix. Recommended for anyone looking for a reliable and enjoyable coffee experience.“

“I love when a place takes pride in the cleanliness of their bathroom. there was a sign posted in the bathroom saying that they take pride in the cleanliness of the bathroom and that if they were not sparkling clean to please let management know. They were very clean, way to go DD! I'm impressed. I also love that they play Way FM.“

“Very personable staff. My order was made correctly even w/ the correct alterations. Inside was clean enough; not the best but far from the worst.
But that drive-thru. It's a loop-de-loop. Totally fine if all the drivers are courteous and respectful. But every so often you get a driver who screws it up for EVERYONE and it becomes an all around bad situation for everyone.“

“Such an improvement ❤️ The new staff there are so nice and attentive and it is such a pleasure every time I go there now. I go there so much they know my order as soon as I pull up, such attention to detail. Jesse and they rest of the crew are so nice, I'm in and out in no time. The service is so warm at every visit it's become my favorite location to go to and it's conveniently in my neighborhood so I can grab my coffee right away when I need it.“

“I've been going to this DD for many years and I've had bad experienced in the past but since the manager of the store her name is Jae I've been so happy and satisfied with her and her staff since she became the Manager and her welcoming smile everytime I go there whether through the drive thru or inside is such a pleasant sight to see...“