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“After a very rude experience today at the Starbucks located at 131 Landing Blvd, Winter Haven, FL (check out my review on that location I posted for all the deets); I’m elated to know that Quality service Durant have to take a back seat just because it’s holiday busy.
This location honored my request to not make my Venti Iced Peppermint Mocha until I got to the drive thru window because I didn’t want my coffee to be Water Peppermint Mocha by the time I got to the window due to the long wait time in the drive thru for the holiday.
Our order was made to perfection and they put a smile on my face. I was on the verge of completely worrying off Starbucks as a whole and I’m glad I drive to another location before letting my disappointment drive my commitment.
I HIGHLY RECOMMEND this location. They are pleasant, they listen, and they sure appreciation to their paying customers.
This is my new home location even though the Starbucks located at 131 Landings Blvd is much closer.“
“Passing through here from the Lakeland location! The Staff was incredibly nice!! Jennifer was so sweet, very attentive. You guys are doing incredible! I can tell my drink was definitely made with tons of care!! Thank you for your great customer service! You guys work hard and I can tell!❤️“