Customers` Favorites
Customers` Favorites
“When we've been there the service is always good and the staff friendly. The food is good. I especially like their grilled chicken club with fries. Their frozen custard is pretty good but I really enjoyed their banana shake. They have a good mix of Dr Pepper on the soda fountain most of the time.“
Customers` Favorites
“We live in the Glen Carbon and this is by far the best DQ in the area! Management and staff are wonderful and food is always good!“
Customers` Favorites
“We stopped on our way from WI to TX to see what all the fuss was about. A butter burger sounded mouth-wateringly delicious. Honestly, it was just a burger, but the crinkle fries were hot and crisp and salty, and the cheese curds were zesty and fresh. And I got a mini flavor of the day frozen custard, b/c apparently frozen custard is a big deal up here, and when in Rome… anyway it was scrumptious and I wanted to lick the cup clean.
Best part of this place was friendliness of staff. After being in Wisconsin and Chicago, it was nice to finally be in an area where people are nice and actually respond to you when you say something! Big difference between northern and southern Illinois. We felt like we were getting closer to home (Texas).“
Customers` Favorites
“I was very pleased with my service I received. Cayne was very polite and got my food out in a timely manner. I had my grandbabies with me and wanted to be in and out quickly and he made that happen and we enjoyed our food! Thanks again Cayne.“
Customers` Favorites
“my fav place to go. staff are wonderful people“
Customers` Favorites
“Went in today (6/24) around 2pm and had the most delightful experience I’ve ever had at any fast food store. The manager was direct and efficient, did their best to complete my orders to satisfaction, and was a well-spoken professional from the second I walked in to the second I walked out. It was the highlight of my day to see her effort in small talk with other customers— one customer being a sweet older woman. The manager asked if her sandwich was to her liking, in which she responded that it was so good it persuaded her to eat her second half. I must agree, the food was superb compared to subways closer to my home town. Everything tasted fresh and the building was respectively clean inside!“
Customers` Favorites
“Visited after a Savanna Bananas game at about 11pm party of 4. This is not a historically good time for me to visit steak n shakes as far as service goes. This was a far different experience. Food was out quickly, tasted great, and exactly as ordered. The woman working the dining area was extremely friendly and made sure everything was right with our order when she brought it out. Could not have asked for a better experience.“
Customers` Favorites
“We always stop here for a 10 pack bag of burgers when we come into TN to visit family. No matter the day or time, it's always been hot and fresh. One night, we were getting our gas at Walmart next door around 1 a.m. and our car would start back and we needed a jump. We asked several staff members of walmart to help us, as we had jumper cables, but none of them would help us. I walked next door to order our burgers and told them we were having trouble and one of the workers took his break time to come over and jump us off. Of course, their burgers have always been fresh, hot and delicious! Plus they have tons of varied options now, which makes it great!“
Customers` Favorites
“Close to the interstate and shopping; this location attracts the best staff and management apparently. 5 star experience. Perfectly, McDonald's. I drive past the one down the street from my house to come here. It is fast and accurate every time. This manager needs to train other managers how to train other managers. Just saying.“
Customers` Favorites
“Great food, fast and friendly service.“
Customers` Favorites
“I visited this location today and should have known when the sign said to be patient as short staff . There were only 2 employees working today . They did fabulous and very patient . Upper management should recognize these 2 employees but it would be nice to see more mangers etc helping them out“
Customers` Favorites
“Quick and reliable stop at McDonald’s! The burgers were hot and fresh, fries were perfectly salted and crispy, and the drinks were ice-cold. Everything came out fast with a smile.
Classic McDonald’s done right — always hits the spot when you need a satisfying, no-hassle meal. Order was 100% accurate. Great job to the team!“
Customers` Favorites
“Food was fast but not as hot as I would have liked. Also ordered 3 burgers with no pickles and all three burgers had pickles. I know it's a little thing but I absolutely hate pickles and even after you remove them you can still taste them.“
Customers` Favorites
“I ordered delivery on 7/17, and at first I received the wrong pizza. When I called and explained the situation to the manager, she was so kind and understanding. I forget her name, but she apologized for the issues and offered to send the correct pizza as soon as possible. She made it clear that this store truly cares about customer experience and went above and beyond to make things right!“
Customers` Favorites
“Anessa is absolutely amazing! She is very good at her job but goes above and beyond to be personable and made me feel like I was talking to a friend. But she also made everyone else in the store a priority with great service as well. Brittany was also great!! They are a huge asset to your company!! Great experience which is actually quite refreshing in itself! Thank you ladies for a great lunch time stop!!!“
Customers` Favorites
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“Everything is so fresh and always Proportioned the same every time I go there. Just delicious 🙌🏼“